Transitional Services Inc – Buffalo

I'm not a client and they keep calling me. Pay attention.

I used to live in one of their adolescent/teenage group homes. It's did create an environment where i can learn to live with people but I wouldnt quite go there for it helping me to live independent. As a disturbed… teenager we needed love as well once you leave the facility there was no follow ups to see how your doing or anything. Kids came and gone but for those who exited the correct way I believe their should be a 1 year plan for assistance and resources

I use to go 5080 Berg rd location ,every one is so nice & help full.

I’ve been diagnosed for almost 15 years now. Initially in the beginning I was excited to be apart of the program as a client, unfortunately that all went downhill and I have a complete change of heart about TSI now.… Throughout my experience continuous false allegations about me as a tenant were reported to the Housing Specialist assigned. Having rights as a tenant I was not aware of any violations against me, until I actually had to request paperwork due to miscommunication with the transitional employees. Without me being able to explain and defend myself I was unaware about decisions made by the organization. My mental stability is being determined by what I can do for myself physically, I’m still ill in need of assistance. I believe entitlement is purposely being sabotaged to terminate my services leaving me homeless. Feeling uncomfortable about the unprofessional behavior, I started to feel like I was meeting with my girlfriend for lunch instead of meeting with a Housing Specialist.

I've been a client for 2 years with this program and it has been a great experience! I enjoyed working with Nick and Nikki Brown especially, TSI has always been there for me on a personal level. They helped me obtain… stability throughout my journey in life and I look forward to working with them in the future.

Beware of this agency! We have a nuisance tenant in our building for more than 7 months and they have been unwilling to help us remove her into a new residence. This tenant is bringing drugs into our building and the… furnace and hot water tank were stolen for the vacant unit below her so we firmly believe she is involved in this as well. As a landlord, there should be a way to remove tenants for destruction and theft of property, illegal behaviors, etc. DO NOT USE TSI unless you want major headaches and they will not assist you to remove a bad tenant!!

This is A great program. I'm learning how to focus on treating my mental health and the counseling that I need to get better. I'm also in my own apartment through the TSI Program. Learning how to take Care of myself… again. This program is helping me learn how to be a productive woman again.

It's a good program. They're part of the recovery model that Western NY seems to have gotten into bed with so you need to collaborate and work with the counselors. Try to become your own payee, trust me on this.

Staff is horrible. On personal phones and truly do not care about the people who live here. Meds need to be managed better and staff needs to be more professional all the way around. They listen to inappropriate music… that can trigger certain clients. They will hire anyone off the street!

Love

RCs are too busy taking personal phone calls or watching TV to help with requests and, unless you are chronically homeless, a druggie, multiple hospital stays in cpep, or incarcerated, they won't have any housing… opportunities for you for a year. I was PROMISED assistance from them to get me in (at a rate of $1200/month) and had my food stamps taken away from me. Because i reported suspected drug activity, *i" was drug tested. So much wrong with this organization

Still work with them today! Just received my associates degree with their support AND help! I've had few different workers over the years and I can honestly say, they are and always remain professional and helpful to… best of their ability! A++++

They help people a lot!