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ESI Employee Assistance Group

Rehabs That Take ESI Employee Assistance Group

ESI Employee Assistance Group provides employee assistance programs that employers offer as a benefit. An EAP generally covers short-term, confidential counseling and can help with assessment and referral when alcohol or drug use is a concern. Longer treatment is normally covered, if at all, by the member’s own health plan, with terms that vary by level of care.

Centers in Connecticut, Idaho and New Mexico on this page name ESI on their websites. Use the EAP for early counseling and a referral, and check the health plan for treatment benefits. Before admission, speak with the facility and the insurer about network status, prior authorization and what the member would owe.

Rehab Centers Near You

Drug and Alcohol Rehab Centers That Accept ESI Employee Assistance Group

Family Resource Associates LLC – Stratford

3300 Main Street, Stratford, Connecticut, 6614

4.0★★★★☆8

State licensed

IOPOutpatientTelehealth+1

Accepts InsuranceAccepts MedicaidAccepts Medicare+4

Trauma-informedTeensSeniors+6

Family Resource Associates LLC sits at 3300 Main Street, Stratford — around 0.5 miles from Stratford Downtown and 3.6 from Bridgeport. People travelling from Bridgeport, Lordship, Milford city (balance) and Trumbull Center are all inside 3 miles. The facility falls within Fairfield County for the purposes of state and county-funded treatment. Services run to intensive outpatient and outpatient care. Federal registration is held through SAMHSA and licensing through the Connecticut Department of Mental Health and…

1.6 miNells Island13 miTweed New Haven AirportServes28 towns

Substances treated

Adderall Rehab · Alcohol MAT Friendly · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · Dexedrine Rehab · +32 more

Levels of care

Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Intensive Outpatient Program (IOP) · Online Rehab and Telehealth · Outpatient Rehab · Overdose Prevention Education · Recurrence Prevention · Weekend Rehab

Therapies

12 Step Rehab · Activity Therapy · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Couples Counseling · Evidence-Based Therapy · Family Therapy · +6 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychosocial Rehabilitation · Psychosocial Rehab Services · Social Skills Training

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Men's Dual Diagnosis Rehab · Men's Medicare Rehab · Men's Outpatient Rehab · Men's Rehab · Men's Telehealth · Men's TRICARE Rehab · Rehab for Domestic Violence Survivors · +27 more

Support services

Case Management · Employment Support · Housing and Employment Support · Intervention Services · Peer Support · Practical Support · Recovery Support Services · Self Help Groups · Waitlist Interim Services

Insurance accepted

Aetna · Anthem / Elevance Health · Carelon Behavioral Health · Cigna Healthcare · ConnectiCare · CuraLinc (EAP) · ESI Employee Assistance Group · Evernorth Health Services · Harvard Pilgrim Health Care · Magellan Health · +10 more

Portneuf Valley Family Center Inc – Soda Springs

15 West Center Street, Soda Springs, ID 83276

5.0★★★★★2

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

VeteransTeensSeniors+4

Portneuf Valley Family Center Inc operates from 15 West Center Street in Soda Springs. The site sits in Caribou County, which shapes which public funding routes apply. The practical catchment runs wider than the city limits, taking in people who travel in rather than finding care on their doorstep. Outpatient care is delivered here, alongside telehealth appointments. Which level fits depends on the assessment rather than on what is available, so the useful first question…

4.5 miNinety Percent Range53 miPocatello Regional AirportServes1 town

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · Family Therapy · Individual Therapy · Specialized Therapy

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Family Education Programs · Mental Health Crisis Services · Mental Health Treatment · Psychosocial Rehabilitation · Psychosocial Rehab Services

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Senior Outpatient Rehab · Senior Rehab · Senior Telehealth · Teen Dual Diagnosis Rehab · Teen Outpatient Rehab · Teen Rehab · Teen Telehealth · +3 more

Support services

Case Management · Peer Support · Recovery Support Services · Suicide Prevention Services

Insurance accepted

Aetna · Ameriben Solutions · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · CHAMPVA · ComPsych · ESI Employee Assistance Group · First Choice Health · Healthcare Management Administrators (HMA) · HealthSCOPE Benefits · +17 more

Portneuf Valley Family Center Inc – Pocatello

444 Hospital Way, Pocatello, ID 83201

4.0★★★★☆56

OutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

VeteransTeensSeniors+4

Spanish spoken

Portneuf Valley Family Center Inc operates from 444 Hospital Way in Pocatello. The site sits in Bannock County, which shapes which public funding routes apply. Nearby communities include Arbon Valley, Chubbuck and Tyhee. Idaho draws people across long distances for treatment, so travel time is worth weighing against waiting time. Outpatient care is delivered here, alongside telehealth appointments. Which level fits depends on the assessment rather than on what is available, so the useful first…

3.4 miPocatello Range9.3 miPocatello Regional AirportServes7 towns

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · EMDR Therapy · Evidence-Based Therapy · Family Therapy · Individual Therapy · Specialized Therapy

Mental health

Groups served

Support services

Case Management · Peer Support · Recovery Support Services · Suicide Prevention Services

Languages

Spanish Speaking Rehab

Insurance accepted

Santa Fe Psychotherapy and Consulting – Santa Fe (1925 Aspen Drive)

1925 Aspen Drive, Santa Fe, NM 87505

1.0★☆☆☆☆1

State licensed

DetoxPHPIOP+3

Accepts InsuranceAccepts MedicaidAccepts Medicare+4

Co-occurring DisordersMATTrauma-informed+10

Santa Fe Psychotherapy and Consulting operates from 1925 Aspen Drive in Santa Fe. The site sits in Santa Fe County, which shapes which public funding routes apply. Nearby communities include Agua Fria, Arroyo Hondo and Conejo. Distance matters here, and the nearest option is not always the one that fits. Partial hospitalization, intensive outpatient and outpatient care are delivered here, alongside medication-assisted treatment, telehealth appointments and care for co-occurring mental health conditions. Which level fits…

14 miNambe Falls7.2 miSanta Fe Municipal AirportServes28 towns

Substances treated

Adderall Rehab · Alcohol MAT Friendly · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Chronic Pain and Substance Use · Codeine Rehab · +37 more

Levels of care

Aftercare and Continuing Care · Clonidine and Lofexidine Detox · Continuing Care · Detox by Substance · Detox Centers · Discharge Planning · Evening Treatment · Intensive Outpatient Program (IOP) · Online Rehab and Telehealth · Outpatient MAT Clinic · +6 more

Therapies

12 Step Rehab · Activity Therapy · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Cognitive Remediation Therapy · Community Reinforcement Approach · Contingency Management · Counseling and Therapy · +12 more

Mental health

Co-Occurring Mental Health Conditions · Crisis Intervention · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Crisis Services · Mental Health Treatment · Mobile Crisis Response · +7 more

Groups served

Active Duty Military Dual Diagnosis Rehab · Active Duty Military Medicare Rehab · Active Duty Military Outpatient Rehab · Active Duty Military PTSD Rehab · Active Duty Military Rehab · Active Duty Military Telehealth · Active Duty Military Trauma Rehab · Active Duty Military TRICARE Rehab · Adult Rehab · Couples Rehab · +86 more

Support services

Case Management · Community Outreach · Education and Job Training · Employment Support · Health and Wellness Support · Health Education · Hepatitis C Treatment · HIV Treatment · Housing and Employment Support · Housing Assistance · +10 more

Insurance accepted

Aetna · Anthem / Elevance Health · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · Christus Health Plan · Cigna Healthcare · ComPsych · CuraLinc (EAP) · ESI Employee Assistance Group · Evernorth Health Services · +15 more

Santa Fe Psychotherapy and Consulting – Santa Fe (P.O. Box 6604)

P.O. Box 6604, Santa Fe, NM 87507

1.0★☆☆☆☆1

State licensed

DetoxIOPOutpatient+2

Accepts InsuranceAccepts MedicaidAccepts Medicare+4

Co-occurring DisordersMATTrauma-informed+10

Santa Fe Psychotherapy and Consulting operates from P.O. Box 6604 in Santa Fe. The site sits in Santa Fe County, which shapes which public funding routes apply. Nearby communities include Agua Fria, Arroyo Hondo and Conejo. Distance matters here, and the nearest option is not always the one that fits. Intensive outpatient and outpatient care are delivered here, alongside medication-assisted treatment, telehealth appointments and care for co-occurring mental health conditions. Which level fits depends on…

11 miCerrillos Hills53 miAlbuquerque International SunportServes16 towns

Substances treated

Levels of care

Therapies

12 Step Rehab · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Community Reinforcement Approach · Contingency Management · Counseling and Therapy · Couples Counseling · Evidence-Based Therapy · +6 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and Trauma · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Social Skills Training · Trauma Treatment

Groups served

Active Duty Military Dual Diagnosis Rehab · Active Duty Military Medicare Rehab · Active Duty Military Outpatient Rehab · Active Duty Military Rehab · Active Duty Military Suboxone · Active Duty Military Telehealth · Active Duty Military Trauma Rehab · Active Duty Military TRICARE Rehab · Adult Rehab · Couples Rehab · +84 more

Support services

Case Management · Community Outreach · Education and Job Training · Employment Support · Health and Wellness Support · Health Education · Housing and Employment Support · Housing Assistance · Intervention Services · Peer Support · +6 more

Insurance accepted

Santa Fe Psychotherapy and Consulting – Santa Fe

Santa Fe, NM 87507

1.0★☆☆☆☆1

PHPOutpatientTelehealth

Accepts InsuranceAccepts MedicaidAccepts Medicare+4

Co-occurring DisordersTrauma-informedVeterans+7

Santa Fe Psychotherapy and Consulting operates in Santa Fe. The site sits in Santa Fe County, which shapes which public funding routes apply. Nearby communities include Agua Fria, Arroyo Hondo and Conejo. New Mexico draws people across long distances for treatment, so travel time is worth weighing against waiting time. Outpatient care is delivered here, alongside telehealth appointments and care for co-occurring mental health conditions. Which level fits depends on the assessment rather than on…

11 miCerrillos Hills53 miAlbuquerque International SunportServes16 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Prescription Stimulant Rehab · Ritalin Rehab · Smoking Cessation Counseling · Vaping Cessation · Vyvanse Rehab

Levels of care

Evening Treatment · Non-12-Step Rehab · Online Rehab and Telehealth · Outpatient Rehab · Partial Hospitalization Program (PHP) · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Cognitive Remediation Therapy · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · EMDR Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · +2 more

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Rehab for Domestic Violence Survivors · Senior Outpatient Rehab · Senior PHP · Senior Rehab · Senior Telehealth · Teen Dual Diagnosis Rehab · Teen Outpatient Rehab · +18 more

Support services

Case Management · Education and Job Training · Health and Wellness Support · Housing and Employment Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services

Insurance accepted

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Common questions

Answered from what is listed here.

Does ESI EAP cover rehab?

No. ESI's own FAQ states that treatment programs are not covered by the employee assistance program. The EAP pays for short-term counseling and referral when alcohol or drug use is a concern, while detox, residential rehab, PHP and IOP would be billed to the member's health insurance plan.

An EAP counselor can assess the situation and point you toward local treatment, but the facility's charges fall to the health plan or to the member.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

What is ESI Employee Assistance Group?

ESI Employee Assistance Group, legally Employee Services, LLC, is an employer-paid employee assistance program provider founded in 1983 in Wellsville, New York. It reports more than 3,000 employers and over 1,500,000 members across the US and Canada, offering counseling, coaching, work/life, legal and financial help. It is not a health insurer.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Does ESI EAP cover detox or inpatient rehab?

No. Treatment programs of every level, including medical detox and inpatient stays, are excluded from the EAP benefit. A counselor can refer a member to local resources, but those outside providers set their own fees, which the member's health insurance or the member pays directly.

Detox Centershttps://rehabseekers.com/programs/detox-centers/

Does ESI EAP help with alcohol or drug problems?

Yes, at the counseling level. EAP counseling specifically includes alcohol and substance misuse, and ESI's Wellness Coaching covers Drugs and Alcohol alongside stress, nutrition and tobacco cessation. Counselors assess the concern and refer members to local resources when more than short-term counseling is needed.

Addiction Counselinghttps://rehabseekers.com/therapies/counseling-and-therapy/addiction-counseling/

Does ESI EAP cover therapy?

Yes. Short-term counseling is free to employees and household family members, delivered by phone 24/7/365, by text, voice and video messaging, chat, telehealth or with a local in-person therapist. Calls are answered by Master's- or Ph.D.-level clinical counselors rather than call-center staff.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

How many therapy sessions does ESI EAP cover?

The session count is set by each employer's contract rather than by ESI, which describes its counseling simply as short-term with no fixed number. Published examples include up to 10 sessions per person at Michigan Technological University and 8 sessions a year at Northern Michigan University.

Check your employer's benefit summary or ask when you call, since the limit applies per person and usually extends to spouses and dependents.

Individual Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/individual-therapy/

How much does ESI EAP cost?

Nothing. The employer prepays for the EAP, so there is no charge to employees, spouses, children to age 26 or anyone living in the employee's home. Employer pricing depends on employee census, quoted through ESI's sales line at 1-800-535-4841.

Outside providers that an EAP counselor refers you to, such as local behavioral health professionals or attorneys, may charge their own fees.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Does ESI EAP need prior authorization?

Yes, for ongoing counseling. Continuing sessions by text, video, chat, telehealth or in person must be authorized by the EAP before they start; without that authorization the member pays the cost. No medical-necessity criteria apply, since ESI does not pay for treatment programs.

Authorization begins with the 24/7 counseling line at 1-800-252-4555 or the online intake at esi.eapintake.com.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

Does ESI EAP cover online therapy?

Yes. Short-term counseling can be delivered through text, voice and video messaging, chat and telehealth, with referrals to a private-practice network across the US and Canada plus partners Talkspace and BetterHelp. A free Talkspace Go app is available to employees and household members aged 13 and up.

Online Rehab and Telehealthhttps://rehabseekers.com/programs/online-rehab-and-telehealth/

Does ESI EAP cover Suboxone or methadone?

No. ESI is an employee assistance program and does not cover medications or treatment programs, so buprenorphine, naltrexone and methadone are outside the benefit. Medication for opioid or alcohol use disorder would be covered, or not, by the member's own health insurance plan and its pharmacy benefit.

Medication Assisted Treatment (MAT)https://rehabseekers.com/medications/mat/

Does ESI EAP do DUI assessments?

No. ESI's FAQ excludes third-party-requested evaluations such as DUI assessments, court-ordered or court-related cases, psychological evaluations including ADHD testing, Fitness for Duty evaluations, and actions against the employer.

Employers can separately buy ESI's Drug-Free Workplace service, which links to drug testing sites and substance abuse professionals and offers DOT supervisor training.

Addiction Counselinghttps://rehabseekers.com/therapies/counseling-and-therapy/addiction-counseling/

What is the ESI EAP phone number?

The member counseling line is 1-800-252-4555, answered 24 hours a day, every day of the year, by voice and TTD, with telephonic interpreters for non-English speakers. Members can also start online at esi.eapintake.com or log in at theeappremium.com, and a free ESI EAP app is available on iOS and Android.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Who owns ESI Employee Assistance Group?

Horace Mann Educators Corporation, the educator-focused insurer headquartered in Springfield, Illinois, completed its acquisition of Employee Services, LLC on October 1, 2026. Medical Mutual of Ohio had owned ESI since March 2021 and announced the sale on July 21, 2026 as part of transactions worth about $240 million.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

Is ESI EAP the same as Northstar EAP?

They are now one program. Northstar EAP was absorbed into ESI's employee assistance programs and client groups transitioned on April 1, 2025. Former Northstar counselees were able to keep their existing counselor if that provider belonged to the ESI network.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

Is ESI EAP confidential?

Yes. Employers are not told which employees use the EAP, and no personal information is shared without the member's written permission, apart from state-law exceptions such as abuse reporting or a threat to safety. Employers with 25 or more employees receive aggregate utilization reports only.

Employee Assistance Programshttps://rehabseekers.com/payment/employee-assistance-programs/

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ESI Employee Assistance Group, the legal entity Employee Services, LLC, is an employee assistance program bought and paid for by an employer, not a health insurer. Founded in 1983 in Wellsville, New York, it now reports more than 3,000 employer groups and more than 1,500,000 members across the United States and Canada. What it buys a member is counseling and referral, at no cost to the employee, not a treatment benefit.

That distinction decides how addiction treatment gets paid for. ESI’s own FAQ lists treatment programs among the things the EAP does not cover, alongside DUI assessments, court-ordered cases, psychological evaluations and fitness-for-duty evaluations. An EAP counselor can assess drinking or drug use, talk it through and point toward a local program, but the bill for detox, residential care or an intensive outpatient schedule falls to the health plan on the member card, or to the member. The employee assistance program and the health plan are two separate doors.

This guide sets out what ESI pays for and what it does not, how its counseling authorization works, what each level of care costs when the health plan takes over, where medication sits, and how to shortlist a program after the EAP call.

Does ESI Employee Assistance Group Cover Drug and Alcohol Rehab?

No. ESI states that treatment programs are not covered by the EAP. What is covered is counseling for alcohol and drug use, available by phone 24 hours a day, every day of the year, plus wellness coaching that names drugs and alcohol among its topics. Rehab itself is billed to the member’s health insurance.

The counseling side is answered by master’s- and doctoral-level clinicians rather than call-center staff, and ongoing sessions run through a private-practice network ESI puts at more than 40,000 counselors across the US and Canada. Employees, a spouse or life partner, children to age 26 and anyone living in the employee’s home are eligible, and employers are not told who used the service.

Which ESI program does the employer buy? TotalCare EAP, Public Safety EAP, Educators’ EAP, Higher Education EAP, HealthCare EAP and the Union Assistance Program. The core counseling benefit is the same; session counts, sector resource centers and extras differ by contract. The Public Safety line adds Critical Incident Stress Management, PTSD and substance use resources for first responders and their families.

Who Pays for Each Level of Care?

The EAP pays for assessment and short-term counseling. Every level above that is a health plan question, and ESI says plainly that outside providers it refers to may charge fees. The ladder below is what a counselor would be pointing toward, and who settles the bill.

Medical Detox

Not an EAP benefit. Withdrawal from alcohol or benzodiazepines can cause seizures, so where withdrawal is already under way an emergency department is the right destination rather than a counseling line. Admission to medical detox is authorized and paid by the health plan, which usually requires prior authorization from the admitting team.

Residential and Inpatient

Not an EAP benefit. Residential rehab and hospital-based inpatient care are reviewed against the health plan’s medical necessity criteria, with continued stay reviewed in blocks. An EAP counselor can make the referral and stay in touch, but no part of the per-day rate is prepaid by the employer’s EAP contract.

PHP, IOP and Outpatient

Structured day programs such as partial hospitalization and intensive outpatient are treatment programs, so they sit outside the EAP too. The line blurs only at the lowest rung: weekly individual counseling for alcohol or drug use can run on EAP sessions, and continue on the health plan once those sessions are used.

Does ESI EAP Need Prior Authorization?

Yes, for ongoing counseling. ESI requires that continuing sessions by text, video, chat, telehealth or in person be authorized by the EAP first; a member who arranges sessions without that authorization pays for them. The 24/7 phone line is the authorization route, and no medical necessity criteria apply because ESI does not pay treatment claims.

For rehab, prior authorization belongs entirely to the health plan, and the admissions team at the program usually files that request. The EAP counselor can hand over clinical notes with written permission, which shortens the assessment at the other end.

How Many Counseling Sessions Does ESI EAP Cover?

As many as the employer’s contract specifies. ESI describes the benefit as short-term counseling without publishing a standard number, so the count comes from the employer. Michigan Technological University lists up to 10 sessions per person for faculty, staff, spouses and dependents, and Northern Michigan University lists 8 sessions a year, virtual or in person.

Ask the HR benefits contact or the EAP line for the figure in the specific contract, because it sets how long counseling runs before the health plan deductible starts. Household members typically draw on their own allowance rather than sharing the employee’s.

What the EAP will not assess. Third-party-requested evaluations, including DUI assessments, court-ordered or court-related cases, psychological evaluations such as ADHD testing, and fitness-for-duty evaluations fall outside the benefit. Anyone needing a court-facing assessment arranges and pays for it separately.

How Much Does Rehab Cost With ESI Employee Assistance Group?

EAP counseling costs the member nothing, because the employer prepays the contract; employer pricing is quoted by census on 1-800-535-4841. Rehab costs whatever the health plan leaves after deductible and coinsurance, since ESI pays no part of it. Legal and financial consultations are also free, one per issue, with a 25% discount if an attorney is retained.

The table below is what programs bill in the open market before any coverage is applied. It is the number worth knowing before the health plan conversation, and the number that applies in full to anyone paying out of pocket.

Typical US market rates before insurance
Level of care	Monthly	Daily
Medical detox (7–14 days)	$1,500 – $5,200 per week	$215 – $745
Residential inpatient	$6,200 – $26,000	$205 – $865
PHP	$7,200 – $14,000	$240 – $465
IOP	$2,700 – $9,200	$90 – $305
Outpatient	$1,300 – $5,200	$45 – $175

Where there is no health plan behind the EAP, or the deductible is out of reach, ask about sliding scale fees and state-funded admissions during the same call. An EAP counselor can raise both, since referral is the part of the job ESI does pay for.

Does ESI EAP Cover Suboxone, Methadone and Other Addiction Medication?

No. ESI is an employee assistance program with no pharmacy benefit and no published position on buprenorphine, naltrexone or methadone, and it describes no psychiatry or medication management service. Medication for opioid and alcohol use disorder is covered, or not, by the member’s health plan.

What to Ask the Health Plan

Because ESI publishes nothing here, the questions go to the plan on the member card: whether buprenorphine needs prior authorization, which formulation sits on the formulary, and how the monthly injectable is billed. Methadone for opioid use disorder is dispensed through licensed opioid treatment programs rather than retail pharmacies, so it is usually authorized as a program service.

Where Counseling Happens Online

EAP sessions can run by text, voice and video messaging, chat or telehealth, with referrals to Talkspace and BetterHelp among the private-practice network. The free Talkspace Go app is open to employees and household members aged 13 and over, with self-guided courses, counselor-led classes and journaling.

Which Rehab Centers Are In-Network With ESI Employee Assistance Group?

None, in the usual sense. ESI contracts with individual counselors rather than treatment programs, and it pays no treatment claims, so network status for rehab belongs to the health plan named on the member card and is settled through that plan’s provider search. ESI maintains no public provider directory; intake and referral run through its counselors.

Programs that name ESI Employee Assistance Group on their own sites are gathered on this page, with further pages for alcohol rehab, outpatient rehab and private insurance accepted. Each listing shows the payments the program says it accepts, its licensing and accreditation, and how far it sits from the nearest airport, which is enough to shortlist before the call that settles payment.

How Do I Find a Rehab Through ESI EAP?

Call 1-800-252-4555, the 24/7 member line with voice and TTD access, or start the digital intake at esi.eapintake.com. A master’s- or doctoral-level counselor assesses the situation, names local options and makes the referral. Telephonic interpreter services are available for non-English speakers, and the free ESI EAP app carries the same routes.

Then take two things to the program’s admissions team: the health plan details, and the level of care the EAP counselor suggested. ESI’s client base runs heavily to public employers, school districts, higher education, health care and unions, so the EAP often sits beside a public-sector health plan in states such as New York and Michigan, each with its own rules for inpatient admission.

Is ESI EAP the Same as Medical Mutual, Horace Mann or Northstar EAP?

No, though all three are tied to it. Medical Mutual of Ohio bought ESI in March 2021 and ran it as a standalone EAP business. Horace Mann Educators Corporation, the Springfield, Illinois insurer, announced the purchase of Employee Services, LLC on July 21, 2026 and announced completion on October 1, 2026. Northstar EAP was absorbed into ESI’s programs, with clients transitioning on April 1, 2025.

No rebranding has been announced since the Horace Mann close, and ESI said the sale would not disrupt member service. Former Northstar counselees could keep their counselor where that counselor already sat in the ESI network, which is worth asking about if counseling was interrupted by the switch.

Before the first call: know the employer’s program name and session count, have the health insurance card to hand, and expect the EAP to ask for written permission before anything is passed to a treatment program. Nothing goes back to the employer; groups of 25 or more receive aggregate use reports only, with state-law exceptions for abuse reports or safety threats.

References and Citations

ESI Employee Assistance Group — member and employer pages, frequently asked questions on covered and excluded services, program line descriptions and contact details.
Horace Mann Educators Corporation — announcement of the agreement to acquire Employee Services, LLC, July 21, 2026, and announcement of completion, October 1, 2026.
Medical Mutual of Ohio — announcement that ESI Employee Assistance Group joined its family of companies, March 3, 2021.
Michigan Technological University and Northern Michigan University — employee benefit pages describing ESI EAP session allowances and the Northstar EAP transition.
RehabSeekers directory listings and market rate research, United States, 2026. Ranges are indicative and vary by facility, length of stay and coverage.