Rehabs That Take Lyra Health EAP

Does Lyra Health EAP Cover Drug and Alcohol Rehab?

Partly. Lyra pays for counseling and virtual outpatient substance use care, and it arranges rather than pays for detox, residential and inpatient rehab, which the medical plan covers. Lyra Renew, announced on September 2, 2021 and available from early 2022, was built for alcohol use; on September 30, 2024 Lyra extended substance use support to cannabis, stimulants, opioids and nicotine for US members.

Renew is described by Lyra as an integrated, outpatient virtual alcohol and mental health recovery program, with weekly multidisciplinary team meetings behind it. The mix is virtual therapy, peer recovery support specialists, group sessions, symptom assessments, digital lessons, family support and medication for cravings. Employer EAP pages list alcohol and drug concerns among counseling topics, and some employers, Morgan Stanley among them, opened Renew to staff regardless of which medical plan they held.

What Does Lyra Pay For at Each Level of Care?

Lyra delivers outpatient care and navigates everything above it. Therapy, coaching, psychiatric care and medication management are provided by licensed clinicians at independently owned practices including Lyra Clinical Associates P.C. and other contracted practices, virtually or in person. Anything requiring a bed or a medical unit is referred.

Medical Detox

Withdrawal management does not appear among Lyra’s substance use services, so medical detox is a question for the health plan rather than the EAP. Employer Lyra pages direct life-threatening emergencies to 911, and alcohol or benzodiazepine withdrawal that has already started belongs in an emergency department regardless of which benefit pays.

Residential and Inpatient

Lyra does not deliver residential rehab. It offers complex care advocacy, step-up and step-down navigation and inpatient coordination, introduced as Complex Care in early 2024 and listed in Segal’s 2026 Lyra EAP as Concierge Advanced Care. Occidental Petroleum’s Lyra EAP summary goes further and excludes advanced-stage alcohol or drug cases from EAP counseling altogether, sending them outside the EAP.

PHP, IOP and Outpatient

A partial hospitalization program is a referral, not a Lyra service, and Lyra Concierge was announced in 2021 specifically to help members find intensive outpatient and rehabilitation facilities, matching on needs, insurance and location with post-discharge coordination. Lyra does list a virtual intensive outpatient program among its youth and young adult services. Standard outpatient therapy covers CBT, DBT, ACT, trauma-focused, exposure-based, family and pediatric work.

Does Lyra Health EAP Need Prior Authorization for Rehab?

Not for EAP sessions. Members self-refer through an employer portal and are matched by the Care Navigator team, with no published prior-authorization rule. For residential, inpatient or intensive outpatient admission, the authorization rules belong to the medical plan, and Lyra publishes no medical necessity criteria of its own for Facility Partners.

That makes the carrier the first call once a level of care above counseling is in view. Ask whether the admission needs authorization before the date, who files the request, how continued stay is reviewed and what the appeal route is. The Care Navigator can run alongside that conversation, but the decision sits with whichever private insurance plan is on the card.

How Many Sessions Does Lyra Cover Before the Medical Plan Takes Over?

The employer sets the number, and published examples run from 8 to 16 per person per year. The University of Minnesota allows up to 8 counseling or coaching sessions per issue per year, with more available on request from the Care Navigator Team; Segal lists 8; Stryker 10 per calendar year for employee and household, with no medical plan enrolment required; Vanderbilt 12 per person per calendar year for faculty, staff, postdocs and family with children aged 2 and up; Occidental 12 per participant per plan year; Morgan Stanley 16 in 2024.

How Much Does Rehab Cost With Lyra Health EAP?

EAP sessions cost the member nothing up to the employer’s limit – Occidental’s summary states there is no cost for using or receiving any services of the Lyra EAP – and rehab itself costs whatever the medical plan’s cost sharing comes to, because the admitting program bills that plan. Occidental also allows a non-appearance fee for missed counseling appointments and may take credit card details first.

After the free block, ordinary plan economics apply. The University of Minnesota bills continued Lyra care through the University medical plan at in-network outpatient mental health cost sharing. Stryker applies the medical plan deductible, coinsurance and copays to sessions beyond 10 and to UnitedHealthcare medication management visits. At Morgan Stanley, extra sessions and medication management were available only to Cigna or UnitedHealthcare medical plan members, while Kaiser Permanente or HMSA members and those not enrolled kept the 16 free sessions.

Those are the sums a program bills without coverage. The figure that matters for a stay arranged through Lyra is the deductible, coinsurance and out-of-pocket maximum on the medical plan, which is why the carrier conversation happens before dates are discussed.

Does Lyra Health Cover Suboxone, Methadone and Other Addiction Medication?

Lyra says its substance use care includes medications and that its therapists work with physicians where medication for addiction treatment is needed, but it names no specific drug. The 2021 Renew announcement refers to medication for cravings without naming it, so ask the Care Navigator team and the health plan which medication-assisted treatment options are available and what they cost.

Where the Prescription Is Filled

Psychiatric care and medication management are integrated with Lyra therapy or coaching, and the visit itself may fall to the medical plan: at Stryker, Lyra medication management for UnitedHealthcare members, including a 90-minute physician consultation, is billed through the health plan. The drug is then a pharmacy benefit question, with the formulary and tier set by the carrier rather than by Lyra.

Methadone and Opioid Treatment Programs

No methadone service appears anywhere in Lyra’s published material, which is consistent with a virtual outpatient model, since methadone for opioid use disorder is dispensed through licensed opioid treatment programs. Anyone starting at one should ask the health plan how the program is covered and tell the Care Navigator, so counseling and dosing are not run as two unconnected plans.

Which Rehab Centers Are In-Network With Lyra Health EAP?

Network status for a rehab belongs to the medical plan, not to Lyra. A program is in network when it holds a contract with the carrier named on the member card for that specific product and holds the state license its level of care requires. Lyra navigators establish that status with the plan before making a referral through Lyra Facility Partners.

Programs that name this benefit are gathered on the Lyra Health EAP page, alongside the wider detox centers, outpatient rehab and telehealth pages. Each listing shows the payments the program says it accepts, its licensing and accreditation, and how far it sits from the nearest airport, so a shortlist can be drawn up before the call that settles network status with the carrier.

How Do I Find a Rehab That Takes Lyra Health EAP?

Start with the employer’s own Lyra line and portal, which run around the clock. There is no single public member number: Vanderbilt uses 877-804-2856 with option 2 for crisis clinicians, the University of Minnesota 1-877-295-8939, Stryker 833-511-0159, Morgan Stanley 844-926-2648, Segal 833-511-0845 in the US, and Occidental 877-913-0557.

Registration happens on an employer subdomain such as vanderbilt.lyrahealth.com or stryker.lyrahealth.com, after which the Care Navigator team handles matching; Lyra states a match in under five minutes and a first appointment in under a day. Routes in also include an in-network health plan or a referral from a primary or specialty care provider, and from plan year 2026 Lyra therapy and coaching can be bought through the Thatch ICHRA marketplace with a tax-free healthcare allowance.

Is Lyra Health the Same as ICAS World or Bend Health?

They are now part of the same company. Lyra acquired ICAS World, an EAP provider operating in more than 155 countries, in an announcement dated January 19, 2022, and acquired Bend Health, Inc., a pediatric collaborative care provider, on July 16, 2025. Lyra Renew and Lyra Facility Partners are program and network names rather than separate companies, and Lyra Clinical Associates P.C. is the California professional corporation through which much of the clinical care is delivered.

References and Citations

• Lyra Health, Inc. — company, network, substance use and complex care pages, and announcements covering Lyra Renew (2021), the ICAS World acquisition (2022), the expansion of substance use support (2024) and the Bend Health acquisition (2025).
• Occidental Petroleum — Lyra employee assistance program summary plan description, naming Lyra Health, Inc. as EAP provider and claims administrator.
• Vanderbilt University, University of Minnesota, Stryker, Morgan Stanley and Segal — employer Lyra EAP benefit pages listing session limits, contact lines and medical plan billing after the free block.
• RehabSeekers directory listings and market rate research, United States, 2026. Ranges are indicative and vary by facility, length of stay and coverage.