Health Connect America – Decherd

Vanessa is amazing she’s my therapist and has done so much for me she’s amazing

I have been a client to Miss Calabro for almost a year now(I think).. My very first time ever doing therapy she has been very understanding. She has been very helpful to me and my mental health…. I have learned ways to… deal with things a lot better than I use to and just having someone so present for you during your darkest moments and listening to you in that darkness speaks volumes… she didn’t write me off or say I was making it up like other drs do for my actual health issues… she actually listens and relates!! If it wasn’t for my sessions with her I don't really know where I would be!!!

Explain how medication management works . Do they give u refills or is it weekly monthly.

They need some ppl who really care for the kids they supposedly treat...they got rid of one of the best...their loss...hope he's doing well in his new job..these ppl need learn the basics in treating ppl......

They care for their patients. Everyone there are friendly and very helpful.

Heather was very friendly and helpful. However, she recommended Monica Davis to counsel my son. She has done nothing but make the situation worse. I have since tried contacting Heather about the things Monica is putting… in my son's head without even a call back.

I felt ignored and like I had no voice, all at the same time. My “therapist” was on her phone throughout my sessions and it made me feel SO ignored/unheard as she sat there saying “uh huh” over and over as I spoke. She… also never remembered our past conversations and had to always be reminded. HUGE red flag. Then I decided to see the medication management lady (via a zoom call in a back room). She was zero help and I also felt like she wasn’t listening to me. She had also tried to prescribe a certain medication that I wasn’t comfortable with and seemed annoyed at me for questioning things and saying I wasn’t comfortable. She also refused to prescribe me a medication I was previously on before I moved to Winchester. I had a horrible experience here and after the med lady, I never went back.

If I could leave zero stars I would. This place does not want to help anyone. All they want is money. One of my family members went there. They do drug tests once a week. They said my family member tested positive for… thc. But we accompanied them to there last session. They tested them and even though we all saw a passing line. They said it wasn’t “ dark enough to there liking “ so they failed them. But everyone knows a line is a line. I wouldn’t send my worst enemy there.

I regularly refer clients to this group. This group is a breath of fresh air--- a very practical and common sense approach. Even more, the front desk does a great job getting you in touch with the best person for your… needs. Highly recommend!!!

The front desk ladies were so incredibly rude and dealing with them made me not want to see my therapist anymore and even my therapist was bland and couldn't hold a conversation. I cant say much about all the therapists… but Brittany was not helpful with any of my problems and told me rather than buy coffee, I should save my money even though it was the only thing making me happy anymore. I don't know how anyone left a 5 star review because I felt unwelcome every time I went. $50 is a steep price when they don't even help. She knew I was suicidal but didn't care to make a checkup call after I didn't show up for 2 appointments. I feel like that's just complete patient negligence, would not recommend this place to anyone looking for actual help and wanting to get better they don't want to help you, they want your money and to waste your time.

Great service