LifeStream Behavioral Center – Clermont

Julie Conrad is the best she help me a lot

I want to give a huge shoutout to LifeStream! Partnering with them through the BRAVE Program has been such a positive experience. They have been incredibly helpful in getting the families I refer connected to counseling… services and support. It has truly been a blessing getting to know and work alongside the LifeStream team. We are so grateful for their partnership and dedication to helping our families and students 😊

Medical negligence if I’ve ever seen it. This place told my family member that he was misdiagnosed only to actually misdiagnose him. He was not misdiagnosed, and in fact has the text book definition of that diagnosis.… Because of that, he hasn’t been getting the medication he needs or the care he needs, so he’s getting worse. I would sue this place if I could. Do not go here.

the YRCC program is good most of the reviews are for the baker act if you plan on sending your child here the staff are great and its a good place to be.

One of the worst places to go if you need any type of real help. They heard you around like cattle, There is no type of therapy, Treatment, Or really any care towards moving in the right direction. It was the saddest… experience of my life, and I truly hope that people don’t have to experience that.

They were very professional, kind, and straightforward.

My Son is nonverbal and is on the spectrum. We were taking him to the office in Leesburg but his Doctor retired and the closest appointment we could get him was at the office in Cleremont with Chantel Baptist. The first… 2 visits with her were ok, unfortunately we missed an appointment in October due to me being in the hospital having an emergency surgery. We went to his appointment in November, mind you we live a hour and half away, for them to turn us away because we had a school I.D. and not a Florida I.D. I called to reschedule that appointment and they tell me the next available is January 15th due to the doctor being on vacation, I asked if they would call a refill in of his medicine because he'll be out before his next appointment. They refused too and told us that if he has withdrawals to take him to the ER 🤬🤬🤬

I was seeing Chantel Baptisce for the first time because my Doctor had just left my location and was waiting for the new doctor to start. Soon as I walked in her office she looked me up and down and right away I felt… uncomfortable. She would constantly cut me off and would talk over me when I tried to talk. Right away she wanted to change my meds even though I said it was working so well for me and was helping me have a better life. She made me very anxious and after I left I said I would never go back. Absolutely terrible experience.

Lied to us in person about calling the morning of appointment to inform me that my 6 week follow up appointment with the PMHNP to go over bloodwork and medications (testing my liver function on the new meds,) was… cancelled. Only to push the appointment out another six weeks. (oh you have enough meds until then, was the office clerks statement) Worse care ever, feels like you are just pushed aside. For those who truly need quality mental health care go someplace else.

Can’t even be bothered to pick up phones.

if you want your calls declined and appointments getting canceled, this the place to go💯 this place is actually a joke and seeing all the reviews repeat the same thing is sad, hope this place gets shut down for good

i been tryin to call for weeks now regarding my daughters new psychiatrist an aint able to get through a single time!!! now she miss her appointment because they aint call back an she has no meds. this place needs to be… reported

you cannot get through to anybody at this place!! nobody ever picks up the phone or returns calls!!! we have had my son drop medications cold turkey because they wouldn’t get back to us for refills!! ended up in the ER… with a $10k bill because he had a seizure from stopping his meds suddenly!! not a reliable place AT ALL! a place taking care of mental health patients should be WAY more attentive than they are!!! not returning multiple voicemails about medication in 2 weeks is unacceptable!! get more staff or a better phone person because this nearly cost my son his life!!! we will NOT be back and nobody else should either!

This is the most dysfunctional place. It's sad that Florida doesn't have a good mental health care. This place will make you mentally handicap. They prescribed my friend prescription twice. Charged her for the 2nd set… and gave them to someone from a assisted living to give to her. Then when I talked to pharmacy they were supposed to reimburse her ,and now they won't. Find any place other than here.

This is a joke to any professional institutions that actually cares about a child's well-being. DO NOT SEND YOUR CHILD HERE.

This place is a joke - supposed to be reconstructed to better kids with their addictions but instead they are treated like they are murders or worse. The lady Mrs. or Ms. Wyatt is charge thinks she is the president of… the US when 1/2 the time you can not even get a response from her and it's always an excuse why. These are kids with a drug addiction not hard core criminals and should not be treated like they are. We were told the rules during tour and rules changed once my child was taken it and after a short period of being mistreated I am removing him and reporting this lady - COMPLETE JOKE OF A PLACE - DO NOT SEND YOUR CHILD FOR HELP B/C THEY WILL NEED MENTAL HELP WHEN OUT

Is been a whole that I been trying to reach this place by phone left over 15 messages they never get back to me is very sad that they have no respect for their clients

This place is awful ! They won’t let me talk to my loved one and keep hanging up in my face ! Also every time someone checks on him he’s always heavily drugged up even though the staff was not instructed on what to give… him , when the patient get distressed they automatically just drug them up ? This place needs to be reported and shut down !

If I could give this place zero stars I would. They never answer their phones, like ever. Let’s just say this facility does not care about you and they will be hearing from my lawyer because what they are committing… against me is medical negligence and I am done being nice while continuously getting rear ended by this place. Do not go here! There are better places. I’ve been going here for years and am shocked by the way I have been treated. I even had to drive an hour out there cuz I couldn’t get in contact with anyone to make my request and they still did nothing. No phone call, no refill, nothing. If you value your life do not go here because they certainly will not value your life.

I have severe PTSD and went there after bottoming out. After my second time with the doctor she set me up with a therapist that was going to put me in a clinical situation with other 1st responders with the same… problems because he didn’t know how to treat me. He then set nothing up and wouldn’t respond to his voice mails after i tried calling him 3 times. I then canceled my meds that they issued me and left livestream. I’ll go back to trying to deal with this by myself. It has to be better than livestream who is the worst. I finally got my medical report after jumping thru several loops. I thought the federal government was bad. I hated having to leave at least 1 star. Would never recommend this place. I’ll let my primary doctor know, she never should have sent me there. It’s pretty bad when the therapist ask you questions from his computer then tells you he has no idea how to treat you.

My daughter had me baker acted and called the police and police handcuffed me and took me to livestream. I didn’t see a doctor my medication was withheld. It took time to admit me until 4 am the next morning I was… hungry and thirsty no one gave me a glass of water. I finally saw a mental health specialist who found nothing wrong with me and told staff to discharge me. I waited and waited for a ride and because it was a weekend a ride was not available and had to stay there until Monday. I told them that I could get a free ride from my insurance company, I was ignored and they never called for a ride. It was a complete nightmare. I saw teens and grown ups being ignored and badly abused. Please do not send someone there! They will come out worse than when they went in.

horrible service they never answer the phone and takes days to return call

did a course here and they didn't even send the information to the dmv so now that im in another state i have to call them to get this situation resolved the only issue is they do not answer their phone. what kind of… professional establishment is this.

I enjoyed everyone I've met here. Staff and public, as well!