Promises – Lewisville

400 Highland Drive, Lewisville, TX, 75067

Accepts Insurance

4.4★★★★☆24 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Residential

INSURANCE

Accepts insurance

Aetna · Ambetter (Centene) · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · and 8 more

Also accepts private pay

Residential
Facility type
1
level of care
Denton County
County

About Promises – Lewisville

Promises occupies 400 Highland Drive in Lewisville, Texas. Provision here is recorded as residential treatment and sober living. The listing covers both substance use and mental health treatment.

Treatment happens in-house, with residents on site day and night. The record notes group sessions alongside individual work. SAMHSA holds the federal registration and the Texas Health and Human Services Commission the state license.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the Texas Health and Human Services Commission. Licensure is a legal requirement for behavioral health facilities operating in Texas.
  • Levels of Care: Residential Treatment and Sober Living.
  • Location: Lewisville, Texas, Denton County.
  • Phone: 877-351-7504

Facility Type

Adult Residential Treatment CenterPrivate RehabResidential Treatment CentersSmoking and Vaping PolicySmoking Friendly RehabVape Friendly Rehab

Licensing and Accreditation

SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.

Promises – Lewisville Detox and Rehab Services

Promises – Lewisville appears on the register for residential treatment and sober living. A proper assessment sets the level rather than leaving it to guesswork, and it is worth asking for one explicitly.

Co-occurring mental health conditions are addressed alongside substance use, which is the approach the evidence supports. Transitional accommodation appears on the record for the period after intensive treatment. Ask directly about session times and frequency, as those details decide whether someone can realistically attend.

Levels of Care

30-Day RehabAddiction RetreatAnxiety RetreatDepression RetreatExecutive RetreatMental Health RetreatNon-12-Step RehabResidential RehabTreatment Retreats

Substances and Addictions Treated

Adderall RehabConcerta RehabDexedrine RehabKratom RehabNicotine and Tobacco TreatmentNicotine Replacement TherapyPrescription Stimulant RehabRitalin RehabSmoking Cessation CounselingSmoking Cessation MedicationStimulant RehabVaping CessationVyvanse Rehab

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyFamily Education ProgramsMental Health ConditionsMental Health TreatmentPsychosocial Rehabilitation

Counseling and Therapy

Activity TherapyCognitive Behavioral Therapy (CBT)Counseling and TherapyDialectical Behavior Therapy (DBT)Evidence-Based TherapyFamily TherapyGroup TherapyIndividual TherapyIntegrated Dual Disorder TreatmentSpecialized Therapy

Specialized Programs

Adult RehabCouples RehabSenior RehabSenior Residential RehabYoung Adult Rehab

Promises – Lewisville Address, Location and Contact Information

Records give the address as 400 Highland Drive, Lewisville, Texas, 75067. Lewisville sits in Denton County. The catchment reaches beyond the city itself. The practical question of getting to appointments week after week is worth thinking through at the outset.

It is worth calling first to confirm access, parking and the shape of a first visit. Where no one answers, leaving a message and calling again later usually works better than giving up.

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How Much Does Treatment at Promises – Lewisville Cost?

Private-pay treatment in Texas typically costs $200 to $900 a day for residential treatment. RehabSeekers found no published prices for Promises – Lewisville at the time of writing, so the daily figures are state estimates.

Costs at Promises probably include accommodation, meals, the intake assessment, group therapy and individual counseling. That is an estimate from common practice. Call the facility, describe what you need and ask for a price tailored to it.

Payment Options

Employee Assistance ProgramsSelf Pay Rehab

Medications Offered

Antipsychotic MedicationChlorpromazineChlorpromazine Rehab That Takes InsuranceChlorpromazine Rehab That Takes MedicaidClozapineClozapine Rehab That Takes InsuranceClozapine Rehab That Takes MedicaidFirst Generation AntipsychoticsFluphenazineFluphenazine Rehab That Takes InsuranceFluphenazine Rehab That Takes MedicaidHaloperidolHaloperidol Rehab That Takes InsuranceHaloperidol Rehab That Takes MedicaidLoxapineLoxapine Rehab That Takes InsuranceLoxapine Rehab That Takes MedicaidOlanzapineOlanzapine Rehab That Takes InsuranceOlanzapine Rehab That Takes MedicaidPsychiatric MedicationRisperidoneRisperidone Rehab That Takes InsuranceRisperidone Rehab That Takes MedicaidSecond Generation AntipsychoticsThioridazineThioridazine Rehab That Takes InsuranceThioridazine Rehab That Takes Medicaid

Support Services

Case ManagementHousing and Employment SupportHousing AssistanceRecovery Support ServicesSuicide Prevention Services

Dual Diagnosis Treatment

Integrated Dual Diagnosis Treatment

Assessment and Testing

Medication Side Effect MonitoringScreening and AssessmentTobacco Use Screening

Key Locations Served Near You

Promises – Lewisville

400 Highland Drive, Lewisville, TX, 75067

Accepts Insurance

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Promises – Lewisville

400 Highland Drive, Lewisville, TX, 75067

Accepts Insurance

Promises – Lewisville — Compiled From Public Records

Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:

SAMHSA Listed
Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 27 September 2026.

Promises – Lewisville Reviews and Ratings

Every review of Promises makes this page more useful to the next reader. Patients, loved ones, healthcare workers and referrers who know the Lewisville facility can add their account in this section.

4.4
★★★★☆
24 reviews on Google
516
41
30
20
13
Breakdown of the 20 most recent reviews with text
★☆☆☆☆
Blare Key2 months ago

Brandee Jones, Sherrod, Bernard, George, is the reason why these disorders are not healing. Yusuff would let me hear Gospel music. The rest made me have anxiety because they didn't have the right professional skills to… work and handle people with the love of God like Yusuff. I appreciate Kristen though she tried a lot. Brandee Jones don't keep his word. Pray to God for healing not attend here. Jesus win and won.

★★★★★
Ivan3 months ago

This is a really grate place for recovery! This was my first time at a recovery facility And the staff Bernard and Ayana and brandee are great people My therapist was Deveic And they really did take care of me at this… place I wanna thank them so much and I highly recommend it for anybody going through mental health or addiction problems.

★★★★★
jack peabody3 months ago

Brandee is always on point and so helpful and cares about everyone there! The techs Bernie, George, and Tia made the stay enjoyable! Brad was a great therapist as well! Brad was a great therapist and I got a lot out of… my stay here! Highly recommend!

★★★★★
Avery Bingaman5 months ago

In a world where it feels like no one gives a damn, Caleb does. Thank you brother.

★★★★★
WILL ALLEN6 months ago

Wonderful program full of staff that really care!

★★★★★
Mike Pierce7 months ago

I just finished a 28 day program here, it's definitely the best program I've done! The staff was excellent the food was excellent and the program is excellent if you are struggling with alcohol or drug use or mental… health issues please don't hesitate contact promises you won't be disappointed.

★★★★☆
Benjamin S (Trailrunner724)7 months ago

I learned a lot about the mind, and healing, meditation, the staff was great! The only issues I had was trying to get my loa and disability set up, at times it was a bit of a brain drain, and may have been a bit much,… especially with classes 7 days a week, I feel like there was too much going on, and everything was stretched too far apart, but I have learned so much from here and reframing my thoughts to consider others feelings before responding, I've also learned the true weight of my words, and to be still at times.

★☆☆☆☆
Ammar Almasri7 months ago

It’s really a bad place

★★★★★
Xavier Sidney7 months ago

Brandee goes hard🔥 not to mention wit dem clippers👀

★★★★★
Jessica Knott7 months ago

COME HERE!!! I cannot thank everyone at Promises enough for the amazing support and community here. Without them,my recovery would not be possible. Please ask for Brandee,Felicia,or Sherrod and they will take care of… you. Ayanna and Dishi and Shannon as well!! Thank you to all my therapists!!

★★★★★
Allison Vincent7 months ago

Promises didn’t just change my life—they gave it back to me in a way I never thought was possible. From the moment I walked through the doors, I was met with genuine compassion, unwavering support, and a team that truly… cares about every single person who walks in. I will forever be grateful to Brandee and Felicia for the love, guidance, and strength they poured into me during some of my hardest days. And the entire team; Ayanna, Dishi, Shannon, and Sherrod, went above and beyond in every way. They didn’t just help me heal; they helped me believe in myself again. I came into this program feeling completely broken, lost, and unworthy. But through their patience, encouragement, and belief in who I could become, I was able to rebuild my confidence and rediscover my worth. They helped me reconnect with the version of myself I had lost and guided me toward becoming the person I’ve always wanted to be. Promises is more than a program, it’s a place of transformation, hope, and second chances. I am forever grateful for the role they played in my journey, and I will carry what I’ve learned here with me for the rest of my life -Allison

★★★★★
Michael Thornhill8 months ago

I stayed at Promises recently and had a great experience. From the admissions team on the first day to the support all the way up to graduation, the staff was nothing but top notch. Brandee goes above and beyond to make… your stay comfortable. Sherrod, Shannon, Dishi, Ayana, Frankie, Curtis and nurse Kayla were all awesome DHTs. They truly care about you and want to ensure your stay is worth your time. The food is also great and its nice having something different each day. My therapist Devrick was also really good. His energy is contagious and you can see why hes a great therapist. Overall, if you're looking for treatment in DFW, this is the place to go.

★★★★★
Steven Cain8 months ago

This place is amazing. I have never been to a rehab, but I have been to over 15 mental institutions. The staff really cares starting with Brandee who is the director and he was there every day looking out after people -… you never see the director at other places. The food was awesome. The care was great. Special thanks to Ayana (she rocks!), Sherrod, Jennifer, Dishi, Shannon, Rhonda, TJ (the cook), and big thank you to Deverick (the therapist i had). If you are ready to close the book of using this is the place to go... I highly recommend it. -Kevin Dunning-

★★★★★
T Walker8 months ago

Mr. Brandee and his staff are fantastic. Each staff person has been inspirational and got involved with my recovery. God bless you all and please continue to help people grow and heal with your service

★★★★★
Kim Tobias8 months ago

Promises is a top tier rehab / mental health facility in Lewisville Texas. I wish I could give it 100 stars because I’ve been to several rehabs in the past all over the country New York LA and have spent hundreds of… thousands of dollars on treatment …this place is definitely unique and has topped all of them if you want real help that makes a difference in your recovery go to promises. They focus on mental health, trauma, PTSD and strategies to overcome those problems so that you get to the root of your addiction and are able to solve it. The people at Promise like Director of business operations for promises is outstanding and is rooting for you the whole time and making sure that you’re listen to his staff from nurses to text is impeccable 10 out of 10. This is a unique Rehab in the fact that people genuinely care about you here and have incredible therapist Therapists I want to get it right now. Mr. Brandy’s is the best and the Entire staff here will help get you Ready for life outside and a life of recovery and good mental health. I can’t recommend this place enough and I’ve been everywhere so trust me.

★★★★★
Keyalla Miller8 months ago

this organization is amazing and each person here goes above and beyond. Brandee is so attentive and treats each and every one of us with respect; i couldn't ask for better. Ayana is one of the techs and she is just… spectacular, she too goes above and beyond for all of the residents and always treats us with respect.

★☆☆☆☆
Two Juan9 months ago

Worst place in aftercare ever. The beaurocracy involved to get ,YOUR own records of treatment are unheard of,and an actual violation of the standards governed to protect confidentiality. Staff is rude and crass,with an… air of regality,which should be quite the opposite. In recovery,the client is already in a vulnerable state,and anything else other than sheer compassion should be the cornerstone of the services provided. Again,on the contrary,they would rather the client go through more mental anguish and turmoil,and possibly cause a relapse. Maybe I'm looking at it the wrong way, maybe they're ensuring job security by their actions. Either way, MORALLY,they are wrong, malicious, inadequate,and , and ethically in violation of the purpose of the services provided,or lack there of.

★★★★★
Desiree Fortenberry9 months ago

This place has the most compassionate providers Clean facilities and so so kind highly recommend

★★★★★
Lisa Raye 1 Cameron11 months ago

This was one of the best things I could have ever done for myself and my mental health I learned so much from my therapist Deverick was the BEST , THE STAFF IS AWESOME AND UNDERSTANDING MR. BRANDIE, MS. CHASTITY, MS… BRITTANY, MS. FELICIA ALL OF THE TECHS MR. D, MS T, MS CHANNEL, MR. SHERROD WERE MORE THAN HELPFUL THEY UNDERSTOOD AND THEY GAVE THE BEST SOLUTIONS TO HELP RESOLVE THE ISSUES THAT I HAD, I THANK YOU ALL FOR YOUR LOVE AND COMPASSION OH YEA CAN'T LEAVE OUT MR. ADRIAN . HOPEFULLY I WILL BE WITH YOU GUYS SOON SHARING MY STORY WITH OTHERS AT PROMISES BECAUSE IT WORKS IF YOU WANT IT ALSO IF YOU WORK IT. LOVE YOU GUYS!!!!

★★★★★
Christopher “Chucky” Vandiver1 year ago

Great place to get the help to for a better PROMISE to recovery and sobriety great staff and thanks for the hospitality

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Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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