Family Guidance Centers Inc – Springfield

Fantastic staff that care about patients both residential & outpatient.. they have A great MAT program with both Methadone and Suboxone depending on the needs (if chosen)… they also offer a mobile van which many don’t… know about. They have peer support for both residential and outpatient programs, they have mental health counselors, harm reduction- Narcan, fentanyl testing, and a walk in clinic. They also do Saturday hours 7:3-10am. Non profit - good hearts. Great programs.

Methadone clinic was painless and easy

Staff is great treatment is amazing 👏

I was in impatient here and it was amazing for me

Hear there in patient isn’t the best not sure seems okay, but the outpatient programs are nice forsure good place if your looking to make some good positive changes

This place is horrible even all the other facilities say this is a bs facility

If I only had a coin

Terrible place federal inmates it's just terrible I left they smoke weed drink it's not a place if you really want help

I have had services here for over a year and now all a sudden my services was cancelled over lies that one Mary O'Malley made against me that wasn't true at all I've had many issues in the past with them cancelling… meetings out of the blue as well when I was there at the inpatient services my personal belongings was mishandled. One I was there at the inpatient services there was federal inmates that smelled like marijuana as well as was smoking marijuana on the grounds and when I brought it to the receptionist at the desk she then informed me that the federal inmates there pays there bills and I shouldn't worry about it. I wouldn't ever recommend this facility to any person in there right mind these people care nothing about helping people in my eyes because if they did these kinds of things wouldn't be going on.

The nurses in the dosing clinic are great. The counseling used to be good but now they are down to one counseler and my husband needed to guest dose and it never got done so he went 3 days without dosing. They need to… hire more counselers

If I could give half of a star I would. This place is a joke. They have staff hooking up with the clients. They take in people who don't care or want help about their addiction and turn away others who do. Their turn… over rate is ridiculous. This place is garbage

Every single time I’ve talked to anyone here trying to get stuff done that I need to do everyone is rude as hell, unfriendly, and makes it known they don’t want you in there presence let alone talking to them.

Just like any place you go, you get what you put in. If your not willing to get better and actually want to, no program is going to work. Rick is a lovely person and I have always had good councilors. The nurses are… friendly and helpful. Treatment can save your life. 👍

MY wife is a patient here and she's absolutely loves the counselors and staff! She also used this facility for her in patient rehabilitation and thankfully and graciously by the grace of God she is still sober to this… day! She recommends fully anytime she can or someone is questioning about where they can find help in or around Springfield Illinois.

The staff is incredibly rude and disrespectful. They have authority hunger and treat clients like dirt. They blatantly harass by calling clients inappropriate names. The staff does not communicate with eachother so… everything is lost in translations. Rules are not followed. This is not the place to get help unless you have no choice. No one cares here. I’m appalled and surprised this place has not been shut down

I’ve been to the Harvey office for Methadone treatment, Manteno for inpatient, and Springfield for inpatient....and my life has been saved! Mr Marvin In Harvey is absolutely amazing and has great personal, but totally… professional relationships with all his clients. Manteno: outstanding! Ms. Yolanda and Ms. Carol are were once where we were...now they save lives, like mine. Springfield, Ms. Kathy rocks!!! I can’t speak on Chicago because I’ve never been there. So seriously, for all the ones with negative comments, the problem was more than likely YOU weren’t ready to be honest with yourself, and YOU weren’t ready to surrender to the program. This program isn’t new, if you paid attention you’d know when it started, where it started, and by whom started it. Instead you are complaining about a counselor or 2 and forgetting if YOU didn’t make the choices you did you wouldn’t of had to go to any of the places, or fluctuate your Methadone dose amount, or deal with attitudes. When I was using I woulda dealt with anyone’s attitude to get clean, considering I was hanging out with the devil everyday. Time for some folks to get honest and stop pointing fingers!! Be blessed everyone!

I was and this family guidance Center and had nothing but good reviews for them everyone was very friendly showed me nothing but kindness and I'm planning on returning hope I don't have a long wait

They were quick!

We tried for a month trying to get our Granddaughter into a rehab for mental and drug help. We were so happy when we were finally told she had a bed at FGC but after bringing her there i wondered if it was the wrong… place for her. Staff were cold not very friendly and after just 4 days she was told she had to leave because of her attitude ? I maybe wrong but don't most people with drug and mental problems have attitude? and shouldn't their employees be able to deal and help the patients so that their attitude will change about being there? I would have thought they would have given her the help she needed .....instead of kicking her out ...Sad would not send anyone here that truly needs help :(

I went myself and overall had a helpful experience. Yes there were times of staff being unreasonable or taking their authority control a little to much but there are also ones who genuinely care and want to help. I am… still involved with my counselor and doing outpatient and will continue using there services and would recommend it to friends who are struggling. ❤

People on phones, people asleep. Sometimes Treatment was watching a movie.