Create Inc – Minneapolis

This place isn’t helping anyone! They are apart of a system that is pretending to help people for financial gain. Minnesota as a whole isn’t helping anyone they are more concerned with disturbing your life to… continuously be depended on them.

I went there many years ago and it was a great alternative to AA

I attended 3/8 sessions for the 1.0 weekly Telehealth program. The group got too big, so I was assigned a new case manager who usually does in-person treatment. She spent about 5-mins on my file before deciding to… discharge me for no communication—left one voicemail I didn’t hear, made up her own rule requiring a callback within 7-hours, never emailed, never contacted my therapist. Since she was also the program manager, no one reviewed her work. I filed a grievance. This was a simple miscommunication—my old worker forgot to upload our email correspondence to my chart & new worker didn’t know/acted too harshly. It took 3-7 days to get replies over a 3-week period. Program director didn’t do a diligent review, never obtained the emails, didn’t ensure I had access to my file/policies manual, like talking to a wall. Executive Director acted like responding to grievances wasn’t in his job description. He never spoke to me, intentionally blocked follow-up communications, & he retaliated by banning me from reentry. A discharge is a crisis-situation & if you can’t treat people with basic dignity, you’re working in the wrong field. I am still waiting to receive my updated records.

Good for treatment if you don’t actually want to be in treatment. Online

Hands down, the funnest experience I’ve er had! After failing to complete 2 other Treatment Programs, I finally found Create Inc. I was able to attend Zoom Classes after work, and it was easy to manage for me. With… their help, I was able to overcome serious issues with my marriage, my job, anger issues, court cases, Driver’s License, etc. We really did save my marriage here, and my wife Kristina is my best friend, again! We are very grateful for their help and couldn’t say enough good things about them!

They don't drug test ever.

I very much appreciate CREATE and all of the support they have to offer. There are a variety of treatment options available to fit the needs of their clients needs. The counselors have excellent presentation skills.… They are quite skilled in navigating challenging conversations in a way that keeps group members engaged and present. A+ Thank you CREATE and all that each of you do every day! You all made a difference on my life.

Very poor treatment care. They do not communicate with u in regards to indivudual progress. Being in treatment normally means u probLy have legal obligations to fulfill such ad court appearences and they do not excuse u… for court dates. When they say u are excused. All they want is the money they gey for u and have no regard to youe well being. All the clients are here is a dollar sign. If u havecquedtions their lack of integrity shows when requesting a call back or email reply. Find a better facility this one is very unprofesdional a and la ks any ethical values to its clients

The billing dept is laughably inefficient. I was initially misled about the cost and how much would be covered by my insurance, was dropped from the program as they were not willing to accept a payment plan. Group… therapy was a disjointed romper room of wasted time and energy. But if you really like watching videos off of YouTube about positive thinking and and being treated like a commodity, this place is for you.

I don't recommendation this place for a work environment very unorganized and lack of communication.

This is a all about funding facility. Their methods and curriculum of teaching about sobriety is way off and they dont help or give you tools to help you. They are willing to extend your treatment for their funding… benefits and they DO share the information that you talk about to , your judge, probation/parole officer, other consultants, other clients also. I had a fellow client tell me what the counselor kim said to him about another client as in what to be like and not to be like that client. If you want real help. DONT GO HERE! THE RETURN RATE IS EXTREMELY HIGH AND THE JAIL CONVICTION RATE IS high too. Meaning they dont help at alll

After being to multiple treatment centers, Create was absolutely the best. They treated me with respect and I didn't feel judged. Great program to work with and awesome staff!!!

I was in the second stage of the program for the 10-week aftercare. And was discharged or released. After three groups of the 10 it was not given anything in writing concerning the issues or issue why I could not… complete the program in writing I think it was very unprofessional and bias until this date going on over 2 months still have not heard from the program director concerning these issues.

Not the best

Billing person is rude, mean, and unprofessional. Does not know how to bill for secondary insurances and when my insurance called to help get this taken care of she kept saying I know I know, but was wrong. Good luck… getting bills paid by insurance as she doesn't know what she's doing!

Very professional and experienced staff.