CARE Center – Freeport

Love my therapist Paula, psychiatrist Shannon, and my counselor Cristi they are all magnificent beyond great. Good listeners and lovely individuals. I feel heard and seen

worst clinic ever! front staff is incredibly rude! beware emma

Sarah was amazing

Do not trust them! They are low key CPS workers. Chivone the nurse practitioner is amazing and actually treats me like a human and adressed my concerns while I was a patient there. But they will threaten to make a… report if u say somthing that they dont like. Sad because I need my medication but now I have anxiety about the things I told them in confidence. AND THEY WONT LET U GET MEDS IF U DONT SEE A THERAPIST!!

My children see Taylor and she is the absolute best of the best. I have never met someone who is so willing to advocate for not only my kids but for me as a parent as well. Even when I have to join her for a session she… listens to my side and gives me advice on how to go about it. I have become a mother I never thought I could be because of her help. My kids have made so many changes in behavior thanks to her. I wish I could take her with me when I move. People like her don't come often and anyone would be lucky to have her as a therapist.

Taylor Eckhaus is finally the therapist my teenage child needs. She is an advocate but she also makes my child self reflect which is not easy for an autistic teenager. She specializes in LGBtQ+ clientele. But she also… advocates for my child’s rights at school. I couldn’t ask for a better therapist for my child. She totally sees and understands my child’s issues. Taylor is the first therapist that my child feels comfortable with and trusts enough to open up to.

My son started here when he was diagnosed with mild ADHD when he was 6.5 yrs old and we've had nothing but a great experience with this center. My son currently see's Taylor and she's wonderful! We will continue for as… long as my son needs the extra support. Update on my review. I’ve decided to take away 2 stars for the fact that this facility is absolutely horrible at communicating to their staff when they plan to close for holidays. I’m never notified until DAY OF that they plan to close early and we have weekly standing appts. I feel bad for the therapists that are put into this position to telling their clients they have to reschedule them. What an inconvenience!

Horrible clinicians, beautiful building. It’s a shame. The therapist I encountered here seemed very miserable and often complained about her job. Took away from our sessions to interject her personal biases and… insecurities. Please if you’re reading this I know you’re looking for a place to seek help but I promise you’d be better off somewhere else. Please again take heed of the reviews! I hope you find the help you are seeking!

Don’t go here my son recieves chemotherapy & when on steroids he gets emotional, aggressive, agitated, etc. His therapist calls me all times of the day it’s all recorded at 6 am or 10 pm very unprofessional!! I… requested a meeting with Dana Bazemore ( pats supervisor) and Patricia Malizio they are rude and don’t hear out the parents! All they were focused was on my sons feelings and nobody else’s not even the siblings after showing them videos of aggressive, concerning behaviors.. They called Cps all for Cps to close the case in 2 weeks like i told Dana they would, she says until you get the right worker as if she wanted them to take my kids! Very nasty! Glad everything was recorded on a body cam, they thought I was recording them on my phone. It wasn’t until I felt the shadiness in the room was when I turned it on! So they can’t lie on what they said! I said they will close the case like they did since they had 3 opened prior all on fake allegations! I called the Justice center, to report them both! The NYS professional medical hotline and also the NYS office of mental relations. I Ruffled Dana feathers that day! I wish she would deny what she said. Because I got emotional she asked me to have my son put into “foster care” and she had Pat call Cps. They failed, and I have everything recorded. She must of thought she was talking to a weak link. Because Pat is JUST his therapist not his mom or friend. Don’t bring your kids here! And they benefit of Course from having your kids on meds! They will misdiagnose them just for money! make Big pharma and Uncle Sam happy! They are horrible I’m mad I had to give them 1 star in order. To write my review! Everyone report them to the justice center and DOH! Expeditiously… this place needs to be shut down. I spoke to the chief director Jennifer Colbert and she wasn’t any help either. Go above them! Call the state! Get this place shut down. Nobody care’s from the very top chief of staff to just the supervisors like DANA! Then just the THERAPIST’s the front desk! I mean nobody there. I wish they will fail terribly when the DOH pops up on them! Have them shut down….

This place is absolutely horrible. Not only does this place do the OPPOSITE of what they are meant to do, but they make your problems even worse so I advise you, go somewhere better and not in some sketchy neighborhood… with horrible therapists.

Excellent clinic, terrific staff. 5+ stars!

Bianca Nuñez has been my son's therapist for a couple of months now and I just came to the conclusion that this person has been doing more damage than good to my son's health. I visited the place for the second time a… couple weeks ago and I left the place in panic. She used the time she was supposed to spend treating my child in personal accusations following the child's mother advice. Since there's a friendship between these two who are also coworkers, Ms. Nuñez proceeded to tell me to leave my house, while ignoring the fact that I was a victim of domestic violence from her coworker/friend. This indicates a lack of ability to perform her job properly. It lacks ethics and professionalism. Ms Bianca ignored the fact that she was using time that was paid by my child insurance to personally attack me. Stay away from this unprofessional, unpleasant, and nasty place.

Avoid this Clinic in Freeport like COVID -19. The Clinical Director of the children counseling center is a liar. They close out my daughters case in March of this year which was a lie. The Clinical Director of the… children's program indicated that she had sent out a letter to my home indicating this......which was also a lie. I spoke with my daughters NP Kathy in May of this year so if her case was closed Kathy would not have given my daughter a call for a session. I informed Kathy that Sheryl the counseling for my daughter has not called her in a while and wanted to know if she had reached out to her. To my understanding you can not just see a NP or a psychiatrist if you do not have therapy in place. So this is another reason why the "Clinical Director" not assistant director Anna was LYING. Kathy informed me that Sheryl has not reached out to her regarding my child's progress in therapy nor has she stated that they case was closed. When I tried to get my child enrolled back into the program the Clinical Director was Very Rude and Nasty. Instead of assisting in this process she continue to state that the "SO Call Dates that her therapies had given me a Call" All Lies. I look in my cell phone and I never received a call from Sheryl- on the dates she indicated and her therapies was writing P-Notes for the false telephone calls. Then the Clinical Director gets upset and states to me are your calling me a Liar......Yes I am because this is what you ARE. SO nothing was accomplished during this call and the only reason why she reached out to me was to argue with a parent on the telephone. VERY Unprofessional...... I tried to call back to speak with the person over top of the Clinical Director of the children unit at South Shore but they keep given me the run around. If this is how this agency is RAN no one should attend their program. I will be given DOH a call to report them!!!

i just feel like my therapist doesnt actually listen to me......

I had I really bad experience. Terrible therapist. Terrible terrible!!!

Don't trust the therapists or "nurses". Not even 5 minutes into my evaluation where they suggesting medication when we barley started the questioner. I have nothing against medication but to suggest medication to a… client without prior medical history knowledge and current health or medication is dangerous and unprofessional. I have been to other clinics and have never been made this uncomfortable or had such a strong promotion of medication without even a diagnosis or complete evaluation. Tell me why the "nurse" kept pressuring the idea of meds even when I explicitly said how I'd rather wait to talk with my therapist as I had not even one session yet. Her response was to keep pressuring even "low" doses of said medication. Once again we were not even halfway done with our "evaluation". The "evaluation" itself was generic and consisted of basic questions that one would find online. It was nothing like my previous more in depth evaluations from other clinics. Then on top of that the therapist (Figueira) without even trying to ask about my previous history of therapy, assumed and made a serious accusation of a previous diagnosis, that I never received in the past. She stated that it was the reason I had receive therapy in the past and was why I came back to this new clinic. She did not even ask why I was in therapy in previously. Did not try to get to know me or my situation. She as well, continued to pressure the use of meds on me even when I expressed discomfort, as again we have not even had our first full session. I find it strange and highly dangerous that this clinic has a strong obsession with medication, and with it just being offered out like candy. I had a friend who went here an warned me about a therapist who did not listen to her, but instead the therapist would talk about their own problems, remaining unprofessional. I knew this but still decided to give this place a try. I will not be returning. The only genuine person here was the nice guy who took my intake. I had a longer an more genuine listening experience with the intake person than I did with the nurse and therapist. I've never felt such unprofessionalism from a clinic until now.