Coatesville VAMC – Newtown Square

All of the staff there is helpful and as friendly as you are. It is a bit slow when trying to get referrals and appointments to outside practitioners and other VA centers for specialist and coronary tests.

Rated #2 in all VA's in America. It's breathtaking views and classic architecture make it more like #1. On premises cafeteria, and gift shop, add a real convenience. Located in beautiful Chester County, Pa., it's only… minutes to famous Downingtown, and West Chester.

My brother is a resident. He is well cared for each and every day.

I believe it was back in 2011 I presented myself for refresher alcohol rehab. I saw no patients. Police interrogation is regular for veterans by security. And township police talk pedestrian into a ride outside town of… coatesbille twice. The social worker and her pal the psychiatrist ponied up to harass me and gave me until dark then the social worker playing with a pen and paper scribble circles and explain direction to local halfway house or something. After closing hours. So her knowing that and that I had to walk down the hill front or back door. But front too dangerous traffic an no shoulder or rear hill. Do da hill. Cops will

I am so grateful for this facility. Was in and out before my actual appointment time. Saw the Dr who explained everything to me and was very nice and caring and even offered to ship the medication to my house. From the… time I walked in and was greeted by an older Vet to the bathrooms and overall appearance of the campus, etc, 10/10. Thank you Coatesville VA for your awesome service!

I was in today for two appointments and things could not have gone better. I met with Dr. Muchnick - Optometry and Dr. Ambrogi - Dental. Both were consummate professionals, took their time and really handled the entire… visits well. It really bolsters my faith in the treatment when I don't feel the MD is rushing to move onto the next patient. Ultimately I got fantastic care and I am sold, I will continue to use them and this site for medical care. I have been using VA Medical in various capacities for over forty years now and I have always had a good experience. I have used private insurance and care simultaneously throughout so I can make a really fair and well-informed opinion about VA care vs. elsewhere. Thanks to everyone at VA Coatesville!!!

Just had to go to the urgent care . Was received with total curtesy. My doctor was Pamela Leclaire MD and the nurse was Eileen. Both made sure all my concerns were met, and Dr. Leclaire was wonderful, very… knowledgeable, great beside manner and overall a perfect experience. Pharmacy had all my prescriptions ready by the time I got there. This is the way to be treated. Keep it up!

I’ve been getting treated here for years and never had any type of issues. The staff are very kind and willing to help in any way they can.

I was there in the early 2000's for Addiction they literally saved my life today I'm over 20yrs clean

Urgent Care was great. Optometry was great. Friendly greetings from everyone.

This location does their best with the resources they have available and I get that. I have been coming in and out for over a decade. It almost feels like a second-rate hospital which makes me sad to say. Most of the… staff is decent and helpful, but some staff have the "why are you bothering me while I watch Tik Tok Videos?" attitude. Some visits are hit or miss. There's a tendency of "oh you're fine!" even before a medical evaluation is completed. I only come here for service related issues and even then I tend to go private medical route at the same time to get another competing opinion. Most of the corporate processes are redundant. For example, you call for an appointment, then someone calls you back to tell you we heard you, but they can't set up your appointment and you need to wait for another call to set that up. This can sometimes go for 3 or 4 layers deep before you get that appointment. You also get a mail letter about your appointment and emails. Plenty of inefficient and usually slow moving processes. Sometimes the walls of various buildings smell like they need to be bleached. 😔 I hope things can turn around here for all veterans! 🇺🇸

Lowest quality care in the area. If u get an apt on the phone get their name because 50% of the time they will forget to put it in the system,

Stellar service!!

Everyone I meet out there is very helpful and caring. They really want the best for the Veterans they serve. Keep up the great work.

Thankyou va fort helping me during stroke recovery R Potter

The level of care and commitment from the staff at the Coatesville VA is second to none, truly exceptional. This Vet and Sohvi appreciates everyone at Coatesville VA 🙏.

BEST Psychiatry THANK YOU EVERYONE!

Those peanuts at the COATSVILLE PA VA (shocker,) had me scheduled for my IUD today I did the prep like they asked and the gremlin gyn just called out and this medicine kept me up all night And the receptionist was a… rude MALE like why are you even calling to reschedule me for for something men know nothing about

So unbelievably happy. The dental staff has been amazing. Thanks to all who've helped with my anxiety over my bad (but getting better) teeth! Both doctors and both hygienists have been so awesome. Thanks guys. You're… really helping this vet become whole again. Blessings to you all, and thank you for your service.

The worst! They almost killed my husband, they gave him cough drops when he needed antibiotics and steroids. The NP barely speaks English and won’t give you the medication you are already on, instead they mail you out… medication you didn’t ask for. In conjunction with the medication he is already on also would have killed him. Maybe that’s their goal, so they don’t have to pay its veterans. Not quality care, for this exact reason we have primary insurance. What a joke!!!

Very competent staff and they are very knowledgeable and very helpful.

Avoid the Coatesville va if at all possible, I understand the va is the only option for most vets but Wilmington or phily is worth the drive. But the residential ptsd program is good everything else terrible

The level of care you can expect to receive at this hospital is "Second to All!" There is a public road that runs through the hospital grounds, and a popular saying, amongst the VA emergency services about it. "If I… have a heart attack, drag me to the middle of Blackhorse Hill Road, and call 911." They don't want the hospital staff to touch them, that's telling. Speaking of staff, complaints about them are ignored by the hospital director personally. There is no accountability. It's rotten from the top down.

Do they always punish their Chaplains for quoting scripture?