Compass Health – Bellingham (400 Sequiua Drive)

• Psychiatrist would not help with ADHD diagnosis after many reminders and attempts to receive the forms (which she never sent) • Could not get in touch with psychiatrist for med management, making mood worse. Called… multiple times, they say they will get back to me (and never do) or send me to voicemail, which never works correctly •Therapy was rarely effective •Not focused on diagnosing The reason I still come here is because it's my only option. I love the front desk staff and am doing alright with my therapist, but it is very frustrating that they are not focused on diagnosis when that is the whole point I am here. It has been over a year of me coming here and they still have not gotten anywhere near finding the deeper issue. Just that I might have ADHD that they refuse to diagnose. It has just been a guessing game of which pill will work. I have been put on a mood stabilizer, antipsychotic, antidepressants, anxiety, and adhd meds here and still have gotten no diagnosis. Looking for a psychiatrist somewhere else is the better bet. Edit: Even switched to a different psychiatrist to get help with ADHD and she straight up told me I kept getting distracted and that she could not help me if I don't focus... which is so crazy when I was searching for support with that. Some of the staff are nice but the failure to find the right kind of help is just pushing me deeper into this pit.

Great service!

These folks always remember me and actually care. If there are any issues with insurance or doctor, they have your back and best interest in mind. Godspeed!, Genoa

They have such a wonderful community of people and therapists ready to help.

My son uses compass health 🥰kim is wonderful and patient 💕

My therapist told me she had to stop seeing me because she was starting her own practice which my insurance wouldnt accept - but she never stopped working at compass, it’s been years now. Turns out she was just trying… to ditch me..

If I could give less then 1 star. This place is an absolute Joke. Specially the WiSE team. Deffently not a team. The overall customer service is terrible. Family support my foot.

Sadly after this was posted this location was closed Great services in Children's Therapy. They are very good at working with everyone's schedules to get you in a regular opening. My grand child didn't mesh with the… first assigned therapist, nothing about them personally she just wasn't open to them as that happens. After speaking to an office worker another therapist was assigned and it is going much better. The staff are all very professional yet kind and caring not only to the client but also her sister, they always offer her a treat after also. Highly recommend the services at this office location.

The most dehumanizing, apathetic bunch of self-proclaimed heroes I have ever encountered. Don't trust them. EVER.

At least one of the front end staff is completely useless and doesn’t care to help people that are seeking help

Kind caring and extremely professional staff⚕️

Teenaged Daughter's appointments canceled 4 times in a row. Dee F. Cntacted her regarding her appointments with Jennifer F. Scheduling management or prioritizing sssms to be an issue maybe? Very frustrating

The people there were very helpful

Just an F.Y.I about Compass Health: when first scheduled with what I thought was a therapist appointment, I was surprised when I asked the scheduler what qualifications my "Counselor" had, I was told that the person I… would be telling all of my most vulnerable information to would be an intern, I was shocked. It is important when seeking Behavioral Health support, to ask questions. Having had situations in the past with other Behavioral Health organizations wherein the "Counselor" I visited was very unprofessional, I have become a skeptic because I don't want to entrust the wrong person with my privacy, I've learned to investigate before I commit to an ongoing relationship built on trust. I suggest others do the same.

They take too long to do their job and it takes weeks to get referred to a psychologist or therapist. They are friendly and if you put pressure on them to find out what is going on you get vague answers in a large… window of time

Only had one appt so far.. so far so good.

The waiting room was empty so I had a quite few minutes to myself

There staff is very disrespectful don't take in consideration on the clients needs they don't listen it's all about the money for them sadly and it shouldn't be that way... I wouldn't recommend going here at all.

I went to compass health after I got released from a mental hospital when I was 13. they had no female counselors in the whole facility and told me the only available counselor was an elderly man, I told them I would be… uncomfortable with a male counselor, that’s when they told me something had changed and I could talk to a woman. when I walked in it was the receptionist and it was extremely awkward and she obviously did not know what she was doing or how to counsel, I asked her if she had any type of college experience with psychology. she said no I’m a receptionist. I got up and left and never will go back