Primary Behavioral Health Services – Boise

Primary Behavioral Health Services – Boise

8620 West Emerald Street, Boise, ID 83704

Accepts Insurance

4.7★★★★★45 total reviews

TREATS

Mental health

LEVELS OF CARE

Outpatient

INSURANCE

Accepts insurance

Aetna · Magellan Health · Medicaid · Mountain Health Co-Op · and 5 more

Also accepts private pay

About Primary Behavioral Health Services – Boise

Primary Behavioral Health Services operates from 8620 West Emerald Street in Boise. The site sits in Ada County, which shapes which public funding routes apply. Nearby communities include Boise City, Garden City and Kuna. Distance matters here, and the nearest option is not always the one that fits.

Outpatient care is delivered here, alongside telehealth appointments. Which level fits depends on the assessment rather than on what is available, so the useful first question is what that assessment involves. Care offered spans more than one level, which means someone can move between them without changing provider.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the Idaho Department of Health and Welfare. Licensure is a legal requirement for behavioral health facilities operating in Idaho.
  • Accreditation: Not listed
  • Levels of Care: Outpatient Services
  • Location: Boise, Idaho, Ada County
  • Phone: 208-617-3265

Key Facility Details

Levels of care
Outpatient, Telehealth
Boise, ID
8620 West Emerald Street, 83704
  • Programs forTeens, Seniors, Young adults, Couples
Team
CC
Chris Christopher, LCPC, CSCo-founder and Co-owner
KO
Kristi Olsonco-founder and co-owner
JY
Julia Yanchisin, LCSWClinical Supervisor
KT
Kim Turnblom, LCPC
CB
Cassidi Bowers, LCPC
SM
Stacey Montoya, LMSW

Facility Type

Community Treatment CentersOutpatient Mental Health ClinicPrivate RehabSmoking and Vaping PolicySmoking Friendly RehabVape Friendly Rehab

Treatment Services at Primary Behavioral Health Services

Outpatient care runs to a set weekly schedule, with evenings and weekends spent at home. That suits people holding down work or caring responsibilities, though it asks more of someone managing early recovery alone. Ask what the assessment involves before you commit.

Ask what happens at the end of the program as well as the beginning, since that is where plans usually thin out. Assessment decides the level of care, so ask what that involves and how quickly it can happen. Ask what the assessment involves before you commit.

Levels of Care

Evening TreatmentOnline Rehab and TelehealthOutpatient RehabWeekend Rehab

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyMental Health TreatmentPsychosocial Rehab ServicesPsychosocial Rehabilitation

Counseling and Therapy

Activity TherapyCognitive Behavioral Therapy (CBT)Counseling and TherapyDialectical Behavior Therapy (DBT)EMDR TherapyEvidence-Based TherapyFamily TherapyIndividual TherapySpecialized Therapy

Specialized Programs

Adult RehabCouples RehabSenior Outpatient RehabSenior RehabSenior TelehealthTeen Outpatient RehabTeen RehabTeen TelehealthYoung Adult Rehab

Primary Behavioral Health Services Address, Location and Contact Information

The address is 8620 West Emerald Street, Boise, ID 83704, in Ada County. The catchment reaches Boise City, Garden City and Kuna. Confirm what a program covers before traveling in, since the level of care listed is not always the level with capacity.

Telehealth appointments cover some contact where travel is difficult, which removes part of the journey for people further out. Ask what a first appointment involves and how long the current wait runs before making the trip. Waiting times vary with capacity, so call ahead rather than arriving unannounced.

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How Much Does Treatment at Primary Behavioral Health Services Cost?

Private-pay prices in Idaho typically put standard outpatient care at $1,000 to $4,000 a month. Whether Primary Behavioral Health Services charges within those figures is not known, as its prices were not found when this page was written.

Primary Behavioral Health Services’ price would be expected to include the intake assessment, group therapy and individual counseling. Therapies such as CBT or EMDR are the most common extras. This is a guess based on usual practice, so ask the facility.

Payment Options

Self Pay Rehab

Insurance Accepted

TRICAREMedicaidAetnaUnitedHealthcare (UHC)Magellan HealthSelectHealth

Support Services

Case ManagementPeer SupportRecovery Support Services

Assessment and Testing

Medication Side Effect Monitoring

Key Locations Served Near You

Primary Behavioral Health Services – Boise

8620 West Emerald Street, Boise, ID 83704

Accepts Insurance

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Primary Behavioral Health Services – Boise

8620 West Emerald Street, Boise, ID 83704

Accepts Insurance

Primary Behavioral Health Services – Boise — Compiled From Public Records

This listing is compiled from public directory and licensing sources rather than confirmed firsthand by our editorial team.

Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 6 September 2026.

Primary Behavioral Health Services Reviews and Ratings

How was the first phone call handled? Was the assessment explained? Reviews of Primary Behavioral Health Services tend to be most useful when they answer questions like these.

Read the accounts in this section, and add your own if you were treated at this Boise facility or supported a patient there.

4.7
★★★★★
45 reviews on Google
526
42
30
21
10
Breakdown of the 29 most recent reviews with text
★★☆☆☆
C Loulou1 year ago

It’s OK, but not the best

★★★★★
ASH :31 year ago

Soda and candy :0

★★★★★
Evangelina Ochoa2 years ago

Have had a great experience with the office and staff. Maria is awesome!

★★★★★
Mitch Bergman2 years ago

Nothing but love from every person on Primary's team. My family has been working with Primary BHS for nearly a couple of years and we consider this team as part of our family. I love working with Cassidi as my counselor… and Sarai as my Peer Support, and my CBRS/CM. Chris and Kristi are my two favorite people. My cousin Ashley loves Lindsey's work, she is very passionate about her clients.

★★★★★
Heidi Landa2 years ago

Counselors wonderful..office help amazing....billing on top of it.....help is here!!!!

★★★★★
Dori Atterberry2 years ago

This place is the best! The counselors are professional and personable. The receptionist is the friendliest and we look forward to seeing her every week. I have two granddaughters that use their services and are very… happy with their counselors.

★★★★★
Rebecka Seward2 years ago

I’m a newer client with Primary Behavioral Health and so far my experience has been excellent. They offer different modes of therapy, CBRS, and Peer Support. I’m blessed to be able to participate in all three of their… excellent services.

★★★★☆
Christy Shaw2 years ago

Friendly staff and I love my therapist.

★★★★★
Kim Ross2 years ago

PBHS in general and my provider in particular have been excellent to work with. Scheduling is a breeze, insurance is easy to navigate,

★★★★★
Michael Bergman2 years ago

This place is so awesome 😎👍

★★★★★
Alondra Gonzalez2 years ago

Amazing people kind-hearted staff members. Their smiles always make a hard day feel much better I love walking in knowing im going to be ok and safe

★★★★☆
Weanis Beanis2 years ago

The service providers are super nice and always make me feel welcome whenever I come in! The experience and help they give is always a refresher from the struggles of the week

★★★★★
Anna Jackson2 years ago

Everyone is so kind and amazing here, i love coming here and being myself, it an amazing safe space and i will never go anywhere eles

★★★★★
Shaynna Kimbrough2 years ago

The intake process is grueling and seems unnecessary when you begin. I will admit I was skeptical. But I’m glad they do the process they do. They match you with the provider/providers that will work best for you and… everything you have going on. My pre-teen child and I both receive services here and LOVE all of our providers. The front desk is knowledgeable, friendly and just the best gal ever. My daughter takes everything she says as the absolute holy truth. They couldn’t have hired a better personality for a front desk position. If you can go here and maintain patience thru the intake process it’s very worth it!! And they have referrals for psych/med management if that’s needed as well.

★★★★★
Kelly Beckman2 years ago

Love the services and advice from all of the providers here. Someone to fit your needs

★★★★★
Rachael Williams2 years ago

miriam is a very good counselor and helps me with a lot! she helps me deal with my depression and anxiety overall primary behavioral health services is awesome! everyone is so helpful

★★★★★
sara merrill2 years ago

I think boise behavior health was an awsome choice for me cause I had so much anger built up that I had nobody to talk to and to help me straighten things out so my therapist was there for me and then they told me about… the other programs they had and so I took their advice and tried it out and let me tell u I absolutely love talking to her and the other ladies, they are awesome so I do recommend this place to anyone who has problems that they need to get out and talk to someone they are always there for you Thank you everyone for the absolutel awesome advice you all have given me I can never get enough Love Sara merrill.

★★★★★
Tonja Bergman2 years ago

This company is a very good place for people to hang out with

★★★★★
Rebecca Bergman2 years ago

The people at primary are super nice. I enjoy working with Maureen and Domini and my case manager.

★★★★★
Mhria Hopkins2 years ago

Everyone here is nice & friendly. Always accommodating.

★★★★★
Liz2 years ago

Been going here almost one year. Staff is super friendly and flexible.

★★★★★
Deisy Snow2 years ago

Maurin has literally saved my marriage. 10/10 recommend her

★★★★★
Misty McCoy2 years ago

They are a great place. Everyone that works are great

★★★★★
Hailey Read2 years ago

Cassidy is the best counselor ever!!!!

★★★★★
Michael Mohl2 years ago

Great environment, friendly people, and even offered drinks!

★★★★★
Savannah2 years ago

I’ve been here for around a year and every staff member is so sweet and supportive with my mental health!! I’m 18 years old and have had the pleasure of seeing a therapist who goes above for me to ensure my mental… health is number one. Primary is always clean, very safe, very welcoming and always has my best interests at heart. ❤️

★★★★★
Patricia Turner2 years ago

Bestest place smiling faces always positive people wishfull hopes always awesome

★★★★★
Khrista Hulet2 years ago

Everyone here is so kind and supportive! It feels so genuine and safe when you walk through the door. I feel i have already learned so much about myself and grown so much after only a few short months. I have started to… look forward to coming to therepy every week. Even if it means it’s going to be a difficult day, i still look forward to being here. I knew instantly this was going to be the perfect fit for me because they take the time to understand not only what their clients need but also strive to make you comfortable in every situation.

★★★★★
Chelsea Williams-Puente2 years ago

This place has changed my life for the better. Wonderful people in every department. They are so professional and kind. I am so happy to have them in my life!

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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