Promises – Lewisville
Accepts Insurance
TREATS
Substance use disorder
Mental health
LEVELS OF CARE
Residential
INSURANCE
Accepts insurance
Aetna · Ambetter (Centene) · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · and 8 more
Also accepts private pay
About Promises – Lewisville
Promises occupies 400 Highland Drive in Lewisville, Texas. Provision here is recorded as residential treatment and sober living. The listing covers both substance use and mental health treatment.
Treatment happens in-house, with residents on site day and night. The record notes group sessions alongside individual work. SAMHSA holds the federal registration and the Texas Health and Human Services Commission the state license.
Key Facility Details
- Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
- State Licensing: Licensed by the Texas Health and Human Services Commission. Licensure is a legal requirement for behavioral health facilities operating in Texas.
- Levels of Care: Residential Treatment and Sober Living.
- Location: Lewisville, Texas, Denton County.
- Phone: 877-351-7504
Facility Type
Licensing and Accreditation
Setting and Surroundings
An urban setting. The nearest town is Coppell (population 41k), 3.3 miles away.
Nearest named features
- Lewisville Lake ParkPark · 6.7 miles
- Elm Fork Trinity RiverRiver · 14 miles
- Goat IslandIsland · 32 miles
Getting there
- Dallas Fort Worth International Airport (DFW)Major international · 7.4 miles
Setting and distances are calculated from this facility’s coordinates against GeoNames (CC BY 4.0), OurAirports and Natural Earth. Distances are straight line, not driving distance.
Promises – Lewisville Detox and Rehab Services
Promises – Lewisville appears on the register for residential treatment and sober living. A proper assessment sets the level rather than leaving it to guesswork, and it is worth asking for one explicitly.
Co-occurring mental health conditions are addressed alongside substance use, which is the approach the evidence supports. Transitional accommodation appears on the record for the period after intensive treatment. Ask directly about session times and frequency, as those details decide whether someone can realistically attend.
Levels of Care
Substances and Addictions Treated
Mental Health Disorders Treated
Counseling and Therapy
Specialized Programs
Promises – Lewisville Address, Location and Contact Information
Records give the address as 400 Highland Drive, Lewisville, Texas, 75067. Lewisville sits in Denton County. The catchment reaches beyond the city itself. The practical question of getting to appointments week after week is worth thinking through at the outset.
It is worth calling first to confirm access, parking and the shape of a first visit. Where no one answers, leaving a message and calling again later usually works better than giving up.
Cities within reach
Nearest neighborhoods
Distances are measured from this facility's recorded coordinates and are straight line, not driving distance.
Near Promises
- 1.7MILES AWAY
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How Much Does Treatment at Promises – Lewisville Cost?
Private-pay treatment in Texas typically costs $200 to $900 a day for residential treatment. RehabSeekers found no published prices for Promises – Lewisville at the time of writing, so the daily figures are state estimates.
Costs at Promises probably include accommodation, meals, the intake assessment, group therapy and individual counseling. That is an estimate from common practice. Call the facility, describe what you need and ask for a price tailored to it.
Payment Options
Public Insurance Accepted
Medications Offered
Support Services
Dual Diagnosis Treatment
Assessment and Testing
Key Locations Served Near You
Promises – Lewisville
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Promises – Lewisville
Accepts Insurance
Promises – Lewisville — Compiled From Public Records
Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:
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Promises – Lewisville Reviews and Ratings
Every review of Promises makes this page more useful to the next reader. Patients, loved ones, healthcare workers and referrers who know the Lewisville facility can add their account in this section.
Brandee Jones, Sherrod, Bernard, George, is the reason why these disorders are not healing. Yusuff would let me hear Gospel music. The rest made me have anxiety because they didn't have the right professional skills to… work and handle people with the love of God like Yusuff. I appreciate Kristen though she tried a lot. Brandee Jones don't keep his word. Pray to God for healing not attend here. Jesus win and won.
This is a really grate place for recovery! This was my first time at a recovery facility And the staff Bernard and Ayana and brandee are great people My therapist was Deveic And they really did take care of me at this… place I wanna thank them so much and I highly recommend it for anybody going through mental health or addiction problems.
Brandee is always on point and so helpful and cares about everyone there! The techs Bernie, George, and Tia made the stay enjoyable! Brad was a great therapist as well! Brad was a great therapist and I got a lot out of… my stay here! Highly recommend!
In a world where it feels like no one gives a damn, Caleb does. Thank you brother.
Wonderful program full of staff that really care!
I just finished a 28 day program here, it's definitely the best program I've done! The staff was excellent the food was excellent and the program is excellent if you are struggling with alcohol or drug use or mental… health issues please don't hesitate contact promises you won't be disappointed.
I learned a lot about the mind, and healing, meditation, the staff was great! The only issues I had was trying to get my loa and disability set up, at times it was a bit of a brain drain, and may have been a bit much,… especially with classes 7 days a week, I feel like there was too much going on, and everything was stretched too far apart, but I have learned so much from here and reframing my thoughts to consider others feelings before responding, I've also learned the true weight of my words, and to be still at times.
It’s really a bad place
Brandee goes hard🔥 not to mention wit dem clippers👀
COME HERE!!! I cannot thank everyone at Promises enough for the amazing support and community here. Without them,my recovery would not be possible. Please ask for Brandee,Felicia,or Sherrod and they will take care of… you. Ayanna and Dishi and Shannon as well!! Thank you to all my therapists!!
Promises didn’t just change my life—they gave it back to me in a way I never thought was possible. From the moment I walked through the doors, I was met with genuine compassion, unwavering support, and a team that truly… cares about every single person who walks in. I will forever be grateful to Brandee and Felicia for the love, guidance, and strength they poured into me during some of my hardest days. And the entire team; Ayanna, Dishi, Shannon, and Sherrod, went above and beyond in every way. They didn’t just help me heal; they helped me believe in myself again. I came into this program feeling completely broken, lost, and unworthy. But through their patience, encouragement, and belief in who I could become, I was able to rebuild my confidence and rediscover my worth. They helped me reconnect with the version of myself I had lost and guided me toward becoming the person I’ve always wanted to be. Promises is more than a program, it’s a place of transformation, hope, and second chances. I am forever grateful for the role they played in my journey, and I will carry what I’ve learned here with me for the rest of my life -Allison
I stayed at Promises recently and had a great experience. From the admissions team on the first day to the support all the way up to graduation, the staff was nothing but top notch. Brandee goes above and beyond to make… your stay comfortable. Sherrod, Shannon, Dishi, Ayana, Frankie, Curtis and nurse Kayla were all awesome DHTs. They truly care about you and want to ensure your stay is worth your time. The food is also great and its nice having something different each day. My therapist Devrick was also really good. His energy is contagious and you can see why hes a great therapist. Overall, if you're looking for treatment in DFW, this is the place to go.
This place is amazing. I have never been to a rehab, but I have been to over 15 mental institutions. The staff really cares starting with Brandee who is the director and he was there every day looking out after people -… you never see the director at other places. The food was awesome. The care was great. Special thanks to Ayana (she rocks!), Sherrod, Jennifer, Dishi, Shannon, Rhonda, TJ (the cook), and big thank you to Deverick (the therapist i had). If you are ready to close the book of using this is the place to go... I highly recommend it. -Kevin Dunning-
Mr. Brandee and his staff are fantastic. Each staff person has been inspirational and got involved with my recovery. God bless you all and please continue to help people grow and heal with your service
Promises is a top tier rehab / mental health facility in Lewisville Texas. I wish I could give it 100 stars because I’ve been to several rehabs in the past all over the country New York LA and have spent hundreds of… thousands of dollars on treatment …this place is definitely unique and has topped all of them if you want real help that makes a difference in your recovery go to promises. They focus on mental health, trauma, PTSD and strategies to overcome those problems so that you get to the root of your addiction and are able to solve it. The people at Promise like Director of business operations for promises is outstanding and is rooting for you the whole time and making sure that you’re listen to his staff from nurses to text is impeccable 10 out of 10. This is a unique Rehab in the fact that people genuinely care about you here and have incredible therapist Therapists I want to get it right now. Mr. Brandy’s is the best and the Entire staff here will help get you Ready for life outside and a life of recovery and good mental health. I can’t recommend this place enough and I’ve been everywhere so trust me.
this organization is amazing and each person here goes above and beyond. Brandee is so attentive and treats each and every one of us with respect; i couldn't ask for better. Ayana is one of the techs and she is just… spectacular, she too goes above and beyond for all of the residents and always treats us with respect.
Worst place in aftercare ever. The beaurocracy involved to get ,YOUR own records of treatment are unheard of,and an actual violation of the standards governed to protect confidentiality. Staff is rude and crass,with an… air of regality,which should be quite the opposite. In recovery,the client is already in a vulnerable state,and anything else other than sheer compassion should be the cornerstone of the services provided. Again,on the contrary,they would rather the client go through more mental anguish and turmoil,and possibly cause a relapse. Maybe I'm looking at it the wrong way, maybe they're ensuring job security by their actions. Either way, MORALLY,they are wrong, malicious, inadequate,and , and ethically in violation of the purpose of the services provided,or lack there of.
This place has the most compassionate providers Clean facilities and so so kind highly recommend
This was one of the best things I could have ever done for myself and my mental health I learned so much from my therapist Deverick was the BEST , THE STAFF IS AWESOME AND UNDERSTANDING MR. BRANDIE, MS. CHASTITY, MS… BRITTANY, MS. FELICIA ALL OF THE TECHS MR. D, MS T, MS CHANNEL, MR. SHERROD WERE MORE THAN HELPFUL THEY UNDERSTOOD AND THEY GAVE THE BEST SOLUTIONS TO HELP RESOLVE THE ISSUES THAT I HAD, I THANK YOU ALL FOR YOUR LOVE AND COMPASSION OH YEA CAN'T LEAVE OUT MR. ADRIAN . HOPEFULLY I WILL BE WITH YOU GUYS SOON SHARING MY STORY WITH OTHERS AT PROMISES BECAUSE IT WORKS IF YOU WANT IT ALSO IF YOU WORK IT. LOVE YOU GUYS!!!!
Great place to get the help to for a better PROMISE to recovery and sobriety great staff and thanks for the hospitality
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Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.
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