Recovery Concepts – Hazel Crest

ALL the girls at the front desk are so much sweethearts. They are insanely nice AND they are sweethearts. ESPECIALLY, the nurses, I've known Pat now for like 10 years, she's awesome. Laura is amazing too. The nurse… practitioner is very very sweet & super nice, & my counselor, Michael. He is SUPER SYMPATHETIC & EMPATHETIC!! He REALLY REALLY cares about you. Best clinic I have EVER been to in my 25 years of opioid addiction. P.S. Those negative reviews are BS.

I have been going there for 7 years. This place literally saved my life. They are very understanding and work with you on many levels. I moved and I can go to the clinic by me but I drive the 60 miles every month to go… there to get my meds.This was the only thing that worked for me and thank God it did.

I love it here it’s like my own personal family. The staff is great. But recently it's a problem with the insurance they say I have to pay $20 weekly because my insurance didn't pay but they have not given me proof of… the months not paid I have my proof. But yet I have to wait and see there proof it's been almost 30 days now I have been paying that's not legal and on top of that they have billed 2 of my insurance

Carmen, Pat (best nurse ever), Diamonique (hope I spelled that right LOL 🤣🤣🤣), and Carl (my awesome counselor), are all the best!! I have always been treated with dignity and I have a smile on my face whenever I have to… go there cuz everyone is so understanding and caring!! They really understand the disease of addiction, and all they want is to help you get a better quality of life without using!! I will continue to recommend RC to anyone and everyone who need MAT!! Thank you all so much!! You're the best!! 💯💯💯💯💯

I've gone to a few different clinics in Illinois and California. This is the best! When i moved back to the state, I came back here, even though it's an hour drive and there are closer clinics. The staff here are all… amazing. From the receptionist to the counselors, LPNs, Nurse Practioners and the Doctors, everyone is very friendly and supportive. Service is generally pretty quick, though some days might take a little longer. As long as you do what you need to do to get yourself better, they will work with you, support you and you will quickly earn codes so you don't have to come as often. As for price? It's about the same as any private pay clinic. Actually, now that they now offer a cash discount it might be less, AND they take insurance including Illinois medicaid. Truly, I owe a lot to Recovery Concepts. I struggled off and on for YEARS until I found them. Now I have 8 years, and I know it couldn't have been done without them.

It's good

I recently came to Recovery concepts for help off the recommendation from a close friend. But had the complete opposite experience that i was expecting. I believe the mans name i talked to was Dr wheeler. He was very… rude unwelcoming and all around very unprofessional and I felt very uncomfortable being in a recovery center talking to someone with a over power odor or alcohol on his breath. I have since started treatment els where

So very happy and grateful for Recovery Concepts and Dr. Usha. Always very quick and efficient, friendly, and understanding. I was able to get in right away when I made the switch and have never run into any issues.… They truly helped me in my recovery and helped make me the best version of myself for my family, and myself. Thank you!

Dr. M is very accommodating as well as to the point. She tells it like it is with compassion and understanding. I’ve been going to Recovery Concepts for AT LEAST 4/5 years and I have been working the program. The staff… is amazing and will work around your schedule. They have changed my life as I used to know it!!! I recommend this facility to ANYONE suffering from this disease. As they are quick with getting you in and out, they are also competent!! I appreciate the staff as well as the doctor!!!

If I could, I would rate this place zero stars. If you can help it DONT come here!!! This place has incompetent staff( doctor) that cares less about you getting better , and more about getting money. They even have a $3… mystery charge for using your debit card to pay for already expensive “ medicine” and they say they accept insurance but none that anyone has or heard of. Smh. This place is a joke. Just do yourself a favor and don’t come here, ever!!!

Love this place! The staff is so respectful, especially Micheal, Pat, Kim & Dominique! This helps so much in your recovery. Bravo to them.👍🏻

Very respectfull people

Recovery concept is the best out of the clinic’s I went too. And the nurse’s and Receptionist girls are very nice and friendly I’ll give them 10 starts if I could

Very nice front desk are very helpful and service is really good,clean Two dumbs up.

As far as clinics, this has been a good experience. They treat you with respect and the staff are really nice here.

They Are so awesome. You get in and out so fast. The nurses, and receptionist are Great. I'd refer any one there. My counselor is the best. Ive been there for a few years now, and I have NEVER had any one ever go so… above and beyond for me. She has been absolutely amazing and a big part of my recovery.

I go there today. It's a great facility. The receptionist are always so sweet, abd can easily brighten up even your crappiest morning. The nurses go above and beyond to do everything they can to help you and make sure… your as comfortable as possible. And I've been to a few other clinics, and this one really tries to help you. And it it doesn't take all day to dose which is really nice.

Very nice and considerate,

Very friendly staff,counselors very informative in giving us the tools we need to stay clean.highly recommend this place to anyone who needs the help.

Everyone who works at this clinic is compassionate and caring. From the receptionist to the DRS. When I first came in I was able to dose the same day as my intake. This has by far been the best clinic I have gone too.

This place has very nice staff members that really seem to care about their patients. Sometimes there can be a wait, but it depends on what time you go at. There are some issues with policies applying to everyone and a… newish change (about a year or so ago) where if you pay cash, it now doesn't cover the drug tests (so expect a random $75 bill everytime you "drop"), which is about 10 times a year. Also if you don't have a consouler that's been there for more than a year, chances are your consouler is gonna quit and your gonna keep getting a different consouler. I went through 4 or 5 in year one time and currently don't have one. All in all it's an average clinic experience with very nice nurses and front end staff.

This place saved my life and the staff here is amazing!! So if u are looking for clinic this would be the one !! They also have a facility by midway airport!! The building is clean and the staff goes above and beyond… for u !! They are the reason I am clean today

The Staff is super respectful and caring. The facility is very clean and they treat their patients with alot of respect and care.

Recovery Concept is a comfortable and easy place to work on your way to sobriety the receptionist are two of the nicest people you could ever meet Karen and Kim greet you with a warm smile ☺ that really gets your day… started and nurse Pat make you feel good about your recovery one of the nicest place to come and start the day Annie Hannon

Been going here for over 20 years! Dr. M is a doll. Come here if you want to get clean and change your life!