Sound – Redmond

I've been going through the hardest time of my life as of late, and this facility has been monumental in helping me get what I need. They've provided help in looking into available resources and constructing plans and… available paths, as well as a professional view on what I may be suffering from, and why. Without them I'd be in a far worse scenario with a far worse outlook. The staff here are all very professional. They work as a team to keep each other on the same page with their clients. They've been extremely proactive in my recent push for ABD benefits (which has been accepted by DSHS) and SSI (still ongoing). If not for them I'd currently be in the red. They've recently lost their front desk worker, so setting up appointments/package delivery is temporarily nerfed for a while until they can find new one. E: The address on Google is wrong. It's 16255, not 16225.

I’ve had the best experience here. The staff is amazing. I was matched with a therapist who fits my needs. They offer free support groups and summer programs for kiddos. It’s been really great! Highly recommend.

Sweet and understanding

please don't go here unless you have no other choice like i do. ive been going here for around 2 years and am going to be seeing my 4th therapist because of how poor my experiences were with two of the previous ones… (the other one left within a few months of me being assigned to her). they seem to hire therapists that have very little experience, i have severe depression and anxiety bad enough that i dropped out of school freshman year and without any progress in recovery between then and now my last counselor tried to get me to get a job. im 16, unmedicated, and can barely leave my house. i havent met anyone that wasnt friendly and seemed like they were probably /trying/ to do their best but it seems like they are very overworked and cant do their jobs correctly. they seem to treat a lot of low functioning autistic people who have nowhere else to go. as ive seen how chaotic things can be around there i understand but it very frankly shouldnt be my problem. if you can find anywhere else to go i would advise you to.

If you are suffering from depression, PTSD, and other sorts of illness, do not come here unless you want to feel rejected again. I specifically remembered my appointment as today since my counselor offered to meet me… the day after the 4th of July. I worked up the courage to get out of my bed and come here only to be told that *I* am mistaken and that my appointment isn't until almost a month later. I also tried the Bellvue location and no one bothered to pick up the office phone or see me until my 3rd try. Stay away from SMH.