We Level Up – Spokane

Here my Honest Opinion and review of WLUPa Washington. I was there a little over two years ago. Over all I had a wonderful experience. Food was great, staff was great most of them do this job because they have a passion… for this line of work. They have many different programs to help give you tools to work with. Now here where I will be honest. This program will not fix your problems but they will give you tools so you can start to heal and learn and grow. But they will not force you to do anything. If you want the program to work ya got to work it. Will they push you yea because they want to see you succeed. You may or may not have a roomate. Also other people there. I will be real this is a difficult journey for a lot of people who come here. People react different and have different triggers. There were some other patients who lashed out, had break downs or had some difficult moments. Staff there number one priority is safety of everyone I can say that with full heart. This place will bring up hard topics. It can get ugly, raw and personal that’s bitter truth to mental health but if any of the staff are still there from the time I was there. They too have been through the ugly, raw and sensitive parts of mental health and life. Most staff can personally relate to the struggles of what this type of treatment can bring out and I think that in its self can bring some relief and comfort. To this day I am still working on myself but the tools they gave me way back then I still use to this day. Thank you staff at we level up. You saved me in ways I can’t explain. I would love to write yall an update letter if I could if some staff where still there

Unless you’re Native American and your family member of Mona, that’s the only thing that matters at that place! They treat you like 5 year old By coloring in tie-dying T-shirts, how is that gonna help anything with any… type of addiction whatsoever?

First of all the first week when I arrived @ we level up, I was ready to leave. However me telling myself this is what I needed for self, mentally, and alcohol addiction and giving this program an honest stay, and I did… it by completing the program and continuing to enhance and work on my sobriety. Everyone at We level up Washington was great from the head Mona Aka (Monavation), and April, the MHT's Joe, Stephanie, Victoria, Jewels, Emma, etc. Also the Medical team Zoran, Sarah, cricket, Sharon, Ryan, and Brook , the Chef Molly and the therapist Shad and Jane . You all took great care of me and I left this place a better me internal and external, thank you all @ We level up, Spokane Washington 🙏🏾💙💯

I was impressed by the professionalism of the clinical team. They listened carefully, explained things clearly, and made an effort to understand individual circumstances.

The residential treatment environment was comfortable and organized. Having consistent professional support and a structured routine made the experience feel manageable.

Our family had a positive experience with the team. They communicated professionally, answered our questions, and treated our loved one with compassion and respect.

My sister tried other programs before, but this one truly worked. The approach here made a lasting difference.

The level of care my loved one received here was exceptional. The staff made sure they felt safe and supported daily.

My husband battled addiction for years, but this program finally helped him break free. Our family is stronger now because of it.

As a mom, I’m grateful for the care my daughter received. She left feeling confident, stable, and ready to take on life again.

Thanks for everything WLU Staff John,Joe,Tanner, Lena,April, ShadMan,Jane, and that "Cute" cook Molly! 🙏🥳👍 God Bless You!

I love we level up. It is an awesome treatment center I absolutely love that. It’s like a secondary family to me.

A safe and intimate therapeutic environment that helped me build a solid foundation to recover from my cPTSD.

We level up has changed my life ! I highly recommend attending this program if you are in need of finding help for your mental health ! This place is great for healing and such an amazing place to help yourself grow.… Amazing staff and amazing food !

If you are struggling with your mental health or addiction and are searching for help- READ THIS- I came to WLU WA as a 22 year old and it was quite literally life saving. I saw no possible solutions on my own so I… found WLU and came the next day. I traveled across the country and it was 1000000% worth it. The staff here is absolutely amazing. Tonya saw something in me the first day she met me and she never gave up on me. I may or may not have put the staff through it with my sarcastic out of pocket comments. But like We Level Up left its mark on me forever, I hope to have left my mark on them. The overnight staff is especially amazing for everything they do. They deserve the most thanks because their work is usually unseen. Jasmine, Emma, Nina, Bri, Jon, Ryan and Jewels made me feel so safe here. I got good sleep for the first time in YEARS. Genuinely feel like I have a home away from home here. I will be forever greatful for EVERYTHING I gained, experienced, and lost here at We Level Up - Washington. I want to say a little extra about Kara, Brooke, Lina, Tanner, Steph, Jasmine, Janine, Tonya and Leah. Over the 30 days I spent here they watched me go from a broken shell of myself to this bright light that radiates good energy. I cannot put into words how unbelievably grateful I am to everyone here at WLU- Especially those I just mentioned. I can honestly say - with my whole heart and soul - that they saved my life when I couldn’t do it on my own. If you are struggling please reach out to them. You deserve a good life too! Love, Gracie Jane

I had a really good experience here in terms of feeling supported by other patients and connecting with the head of nursing, Kelly, as she is so educated and knowledgeable in what she speaks of. I did struggle with the… provider and feeling heard by him, Soren, as well as the therapists here. Although therapy isn’t a one size fits all so if you need help at least come and try it out and you can always follow up with aftercare and hopefully find a new therapist afterwards. The MHT’s here are all wonderful, they were all very kind and pleasant in terms of taking care of requests made within reason. I am truly grateful for them and the support they offered me while here, even if it was only listening while I vented about my current stressors. At the end of the day this place did save me from making permanent decisions regarding my life and for that I am grateful. Thank you again.

I finally made the connection of my mental health that was so detrimental to my recovery from my addiction like never before! I actually had a true awakening and begun my healing journey after umpteen times to treatment… facilities I have been through I finally had the biggest break through ever to realize I could finally forgive myself to begin healing all my traumas! I am still clean and sober almost half way through my PHP Treatment If it wasn't for We Level Up Staff convincing me to follow their suggestions to do PHP! Which is the next level after inpatient treatment I always skipped this phase because my ego got in the way I finally surrendered completely and gave it all to Creator! And here I am loving life in Recovery! Thank you CREATOR and ty We Level Up i love you! I would recommend We Level Up to the next suffering addiction who wants their life back!

I just tried calling them four times and they hung up on me every time.

They where all so amazing and I got alot out of the program

I dont know where I"'d be or what i would've done without the amazing staff! Here at we level up. Top notch facility with great people skills. I've learned tons of skills and got many tools from my 30 day experiemce..… Amazing chef and even better experience!!!!

I came to we level up in a rough spot struggling with the mental battle of my everyday life the staff and therapy has prepared me to move on to my next chapter with confidence that I can overcome what im going through… so if your struggling like I was and thinking about treatment considering giving this place a chance

The techs showed me tolerance and a grin I didn't deserve, even when I was at my most challenging.

I’m beyond happy that I had the opportunity to have received treatment at We Level Up Washington. Was hands down the best decision I ever made for myself. I went in lost and confused and have come out with confidence,… knowledge, and strength I never imagined I had. The staff here, along with the community I had within We Level Up has significantly changed my life for the better. I am so excited to continue this journey of life with the skills, knowledge, confidence and friendships I was able to gain. Tonya, April, Molly, Jewells, Lashonda, Emma, oh way too many to name have touched my heart, soul and mind in ways I will never be able to fully explain, you are all second to none and make such a difference. Every single one of the staff has proven they are 100% in the right career field. Grateful doesn’t even come close to the words needed to describe my appreciation for We level Up, the staff and the community. I honestly can’t recommend them enough if you’re seeking treatment. Love this place and the people in it beyond words!! Thank you for never giving up on me and for making sure I never give up on myself again. Even helping me go farther in my healing journey with continued support even after leaving this program. Blessed blessed blessed. Love you guys!!!

It was a gift to recuperate here.

Level up has been a great experience for me. Folks have been so nice, caring and helpful. Great hospitality

I found myself in the need of help with my mental health. I came across We Level Up on google after 24 hours of other places not returning my call. We Level Up called me promptly and gave me a thorough evaluation over… the phone. They made sure my insurance covered their program and in less than 24 hours I was at their facility. I was greeted by kind clients and staff alike. The staff when above and beyond to make my stay comfortable and safe. I have given a locker to keep anything valuable safe and my friends were able to send me care packages to ensure I had everything I needed. I was given a room with a standing shower and toiletries when I forgot mine. There were two twin beds, they were comfortable and clean. There were two nice tvs above the beds for personal use. In the common area there was a huge TV that we were allowed to use when groups weren't in session. The groups were helpful and informative. We had fun craft activities on some days. We went on walks to see horses near by and to a park with swings. Don't even get me started on the food Molly made us. It was a fantastic experience. It was my first time truly feeling a community experience. Thank you so much to everyone at We Level Up for giving me a safe place to heal.

I never imagined that I would be able to laugh again while sober, but this community proved to me that happiness is achievable.

Fantastic staff and facilities. Highly recommend.

When we took our loved one to treatment we were terrified and exhausted. After treatment we saw a renewed hope for the future. One of the biggest changes though has been in ourselves through the Family Program. We… continue to grow through the education we are still receiving through the We Level Up Family Program. It has been life changing for us and we don't miss a meeting!!