Aleda E Lutz VAMC – Gaylord

Top of my list & Easy to get to

Nurse Fox wrote me a letter saying she wouldn't be able to refill my anxiety medication (that ive been on since 2019, before I left the marines) because I havent been seen in a few years. I called 3-4 times to speak to… her about the situation and leave my name and number. She refused to call me back, I eventually had to change my provider to the indian river clinic as they would work with me or give me any information. This was 3 months ago, still have not heard from Nurse Fox, pathetic she can write a letter to cancel my mental health medication but cant speak on the phone.

This is for military Veterans and they are very helpful

Im so very happy I was able to get here. The care is top notch

The staff at the Gaylord VA is exceptional, providing very friendly and professional service.

Anyone know why the phone hangs you up instantly? Is this place still functioning? Don't see another phone or email.

If you can except substandard care and questionable PCP ethics, then you will love this VA clinic! If your concerned about your treatment and question any treatment plans then expect problems with your PCP! Beware of a… PCP with the initials H.C.!!!!!

So far the last year I’m very underwhelmed by this location. All va locations are terrible if you are overweight because they blame everything on your weight. I also had 3 specialists at a different branch describe all… these problems with my spine to come to this location where a primary care doctor ignored it all.

My Dr. Is great

They really work toward excellence.

Awesome Staff, Beautiful Facility. Optical Staff really provides Excellent, Concerned Service.

This new facility is a warm environment. The staff go above and beyond. I trust the judgements made by Primary care provider and the nursing staff as well.

The Lab personnel are great and ON TIME. The clinic side is horrible. Always late calling you back and then you sit longer in a room. Expect another 20 min after your scheduled time to be seen by the Dr.

They relocated do you other end of Otsego Drive gone across from the Chevy dealership just recently into a brand new building. Any restrictions or personal and I will not put them out on front Street. However I will… help other veterans and families find letting y’all know I The old VACBOC of Gaylord Michigan is no longer near the library and has not been for months. The old building has been cleared out and is up for lease. The new one is no closer to the 75 interchange across from Burger King South down from the Chevy dealership.

Great! Wonderful! Then something happened to my knee, it's been over 2 weeks and still haven't heard anything from my doctor

I have been trying to talk to someone at the Gaylord VA clinic. Started calling Aug 12, don't recall how many ph transfers I got, waiting on telephone then they hangup, leaving call back number no call back. Trying… again a month later, same thing, busy signal, phone line goes dead, crazy. Good thing it's not an emergency. Yes, they take care of veterans, phfffft

Great service for veterans