InterCare Community Health Network – Bangor

Left the cleaning appointment because they wouldn’t see me unless I left my 6yr old and 8 yr old unattended in the waiting room. As I explained when making the appointment child care isn’t available for me and I was… assured it wasn’t an issue to bring them. I’m also pregnant and wasn’t giving an opinion if X-rays were okay with me… the lady that came to tell me I couldn’t bring my kids back was rude and then had the audacity to ask if I wanted to reschedule the appointment (4 months out) & if so the be sure to bring someone or leave my kids with someone if I did reschedule, after I told her it wasn’t an option. Called a dentist in Mattawan and had no issues with bringing my children. Look for better dentist services before settling here.

If I could leave 0 stars, I would. I had my 13 month old very 1st appointment here today. The waiting area was practically empty with 1 or 2 patients coming/going. So my daughter was crawling over playing and her dad… was walking behind her the whole time THEY HAVE NO TOYS FOR CHILDREN IN THE WAITING AREA and I oddly felt one of the office girls staring at me so I looked at her and she quickly looked away. We were not bothering anyone by letting our girl crawl around, shes a baby, she doesn't sit still. The dental assistant calls us back and then only was it 1st mentioned to us they only allow 1 adult. So her dad just took a huge loss and missed his daughters 1st dental appointment, a huge milestone because we just love her so much, he just let me go back with her and he waited in the lobby. I said "I need him back here with us." The dental assistant said "*laughs* you don't NEED him*laughs*" Excuse me let me talk to the dentist and you don't need to rude...I kept the appointment and continued. I said she's not touching my child. Dentist immediately suggested to cancel the appointment or reschedule it at another office, SO RUDE. Dentist didn't even call my daughter by her name or do anything to make her feel comfortable just quickly put on fluoride. I must have made him unsettled because he was tripping over his chair when he left the room and was confused about who was going to check me out and schedule another appointment...her dad could have stood in the doorway or in the corner. Their reasoning, the room is "too small." Her dad is able to be in the room at her doctor appointments so why not the dentist???

I don’t know how this clinic is not closed. Especially the dentist side. They were being mean to my 7 year old while working on her cavities and expected her not to cry so they referred her to a specialist for “their”… safety. And the “assistant” kept telling my daughter to stop crying that nothing hurts but how would she know that. If i could give no stars that would be great.

I've been going to this place for many many years. Dr. Wilkinson is literally the best. My sons, my brother, everyone I love- I recommend to this man because I trust him implicitly.

I like the people who work here because they really seem like they care about my overall health. Occasionally wait time is longer than expected, but still a good place to get medical care.

I got checked in, x-rays, and a tooth extraction all within 45 minutes! Big thanks to Dr. Debbink and staff for the quick and painless care! Definitely recommend!

Sent to two different locations and still no specific answers. Then I was told that the service I was waiting for was unavailable that day. Staff is not considerate on phone or in person.

Staff is good and Dr. Perez is the best. Awesome guy and does a good job.

They’ll ask for thousands of dollars. When you don’t have it, they’ll tell you to hit the road. Your pain and health do not matter. It’s all about money, always.

Doctors and nurses are very kind and when you have an appointment you get in and out on your appointment time.

Went in for a walk in to get a broken tooth fixed I got sent home

I had to have a tooth pulled the dentist was wonderful

It takes hours to just get out of the waiting room and once they finally let you in you have to wait more hours for the doctor to speak with you. When it came to my check up they performed the minimum of what was… required. It was VERY upsetting. The nurses apologized for running late and even admitted to forgetting me yet the doctor blamed me for being “late” even though I was 5 minutes early for my appointment. I strongly recommend to find somewhere else to get quality care.

I want to give special props to my doctor Mrs.Kovac she was so sweet, caring, didn't crowd me, complimented me, and even sat for extra time to walk me through the patient portal set up. A doctor has never made me feel… like they care the way that she did. Thank you so much ma'am for helping me through this tough time, you definitely deserve a raise.

DO NOT get dental work done by Peter Cho. I had fillings put in by him and was not able to eat on that side of my mouth for 4 weeks! I went to a dentist in Benton Harbor Intercare to fix the issue. They are much better… and have walkins (wait was 3 hours but better than Cho). Lawrence also has dentists that accept Medicaid and I hear are very competent. The only reason I give 3 stars is because the medical staff does well, but NOT Peter Cho. He takes no responsibility in his mistakes. He should be out of practice. [En Español] No vayan con el dentista Peter Cho. Dejo peor mis dientes. No pude comer en el lado donde me puso relleno por 4 semanas hasta que fui con un dentista en Benton Harbor que me lo arregló. Los dentistas de Benton Harbor Intercare son mejor y también hay dentistas en Lawrence que aceptan Medicaid.