Conceptual Counseling Inc – Saint Paul

The staff are super friendly & patient.

The staff here is very caring and supportive of their clients. This is a great place to go to get the help you need.

Amazing staff!!

Jeannette is amazing!!!! She is my safe place!!!!

I had a phenomenon time here, staff was very helpful. I came in after being laid off for 6 months and Jeannette helped me out for me to take my courses and also Faxed out a letter to the DMV to reinstate my driver's… license also! Not only that I started back up on work working 12 hrs and she was able to understand my situation and work with me around my work schedule!! I learned alot about myself, my culture, my pain, my silence and most of all the family talks from Jeannette! If I had anything to say I would say come here with an open mind. It really felt like a family experience, I hardly feel like it was dreading to come in... I enjoyed coming in to class!!

Great place, wonder staff

I had a court ordered eval done here and they have been ignoring my calls and emails since January. I have been waiting since JANUARY for the eval to be sent over…. I got in touch with Rhonda who runs conceptual… counseling and have still been ignored. My worker completely didn’t even do her job, she didn’t call anyone that she was supposed to and then when I kept asking wrote some stuff down. The thing being that so much time has passed the eval needs to be redone. It is absolutely sick that a mental health place almost put me in jail for not following protocol (not getting eval done) due to their lack of professionalism. I strongly advise everyone stay away.

I had a court ordered eval with Jessica B, ever since the eval she has refused to answer phone calls or emails about questions, she was also 2 weeks late on giving me back my report, she has lied about some stuff on the… assessment, she is very unprofessional and she also doesn’t even know the own policies of the company that she sent me to sign. I definitely do not recommend this place

If you're into going to programs and treatment centers this is the place for you! 1 drink in 3 years? congratulations! You need 4 months of treatment, aren't you excited? They just want to place you in a treatment… center regardless of where you are at with recovery.

My husband and I had a horrible experience at conceptual counseling. We both went in for a court order rule 25 in the end of December 2018 and finally got our treatment plan it's now March 15th. Pam did my rule 25 and… she was a very nice lady. My husband had another women not sure of her name but determined he needed inpatient treatment. My husband thought this was strange considering he and I had both been sober for 5 months so when he asked why they suggested inpatient His councilor told him it was because of a dirty UA and raised levels in his test. My husband told his councilor I've never had a dirty UA and had know idea what the raised levels ment and was never told this by the SW his councilor did think this was a little odd so then switched it to no treatment needed but then ended up leaving or quitting there and didn't finishing the paperwork he then had to go in for another rule 25 as did I. By now we have both been clean for 7 months. I was given 4 days a week treatment at 3 hours a day and my husband was given 1 day a week by a women named Rhonda that had made a statement that our social worker was really pushing for treatment for him. I guess I'm not sure why? Isn't that Rhonda's job? I fully believe that these councillors let P.O's,SW or others tell them what to do and should be ashamed of them self's. We are the patient's and you work for us! I worked to hard to become sober for these people to not do what's best for me or even believe me and take someone else's word over mine. If your just going to go by what these people tell you to do why have us come in? Save us the time and money!! Like I said shame on you. I'm not angry just very confused.

I went in for an evaluation with Pam. She was so nice and understanding, I felt really at ease talking to her in no time. It was however a little hard finding my way there, the building entrance and layout was a little… confusing.