Advent Health – Westmont

I have been a patient here since before COVID-19. This office has gone downhill so much compared to what it used to be. Don't come here, or to any Uchicagomedicine Advent Health office if you can help it. This office… has ignored voicemails about medication refills I needed, told me to call them but not been there to answer these calls, and generally shows no sense of care or urgency regarding their patients. They say they are trying to add more therapists and more doctors to have more availability but they have had trouble keeping people on staff... Please don't come here. My therapist left and I don't blame her. I've spoken to the office manager. She apologized and provided an option that wasn't helpful when she wasn't there to answer her phone as she promised. I would give 0 stars if it let me.

Do not go here if you're queer. People here are not educated about it. Staff had made rude and shockingly un-scientific remarks about the trans person in our group, suggesting that they may have DID because they were… trying out a new name. I had an ok time in group becuase I happened to get along with the people in our group really well, but the people who work here are not culturally competent and clearly only know how to serve patients within certain demographics. They also do not know what BPD is. I was sent here after hospitalization and didn't have a choice in where to go. I spent a lot of time explaining my disorder to the people who were supposed to be helping me. It was extremely frustrating.

Staff members hit me, yelled at me, made me feel unsafe, and there were bugs everywhere. Mainly cockroaches and flies.

All but one of the staff members were extremely rude and disrespectful and made my child feel unsafe when seeking help

I went there for help and after a month because the nurse tina with a terrible attitude from the day you meet her was not understanding what I was saying about a medication and the mistake the pharmacy made they kicked… me out if they just simply took the time to do the math they would understand

Live love laugh stephanie and karen

Not sure why we were even referred here, as soon as my girlfriend got there for an evaluation they immediately tried to steer her away? Why did you people even let her schedule an eval if you have knowingly had nothing… to offer? There is zero information on 'the options program' online and the website has placeholder information. I am extremeley suspcious that this is some elborate scam to take money from Amita, as the huge building was completely empty in the middle of the afternoon. Complete waste of time.

The people at OPTIONS were very kind, professional and they made me feel comfortable. The counselors and nurses were also very helpful in teaching me things such as coping skills and about my medication. I would… recommend this program for anyone who is having trouble living with any form of mental illness.

OPTIONS is a place where caring therapists, nurses and doctors work together to help people with depression and anxiety recover and rebuild lives again. They are friendly, skilled, safe, gentle, helpful and honest.… Everyone is respected and accepted as they are, without any judgement. As a patient, I felt comfortable sharing and encouraged to learn. While I never expected to be a part of such a program, I am now very grateful for it as it had a life-changing impact on me.