Badlands Human Service Center – Dickinson

I was told by the business manager that the services would be covered by my Medicare insurance. During my first skills training session, today, I was informed that I was private pay and insurance DID NOT cover case… management or skills training. I will be calling for a bill adjustment. I would have NEVER signed up for these services if they were not covered by insurance. The case management itself was basically me and some women gossiping. I'm getting charged 35 dollars per 15 minutes for this... Ridiculous! Almost makes you think they are taking advantage of clients to make a dime.

They helped me! 16 years sober and still going strong.

This place is full of horrible, greedy, rude ppl. Suboxone is a medication used for opites dependency and is 10× more addictive. I have bn on this medication 13 yrs and my body depends on it and if it doesn't get it… will go into server withdrawal and have sizers and blood pressure issues and possibly cause death. The doctor has let me go all weekend already without, ride a bike across town in this freezing weather this morning and still had a nasty evil attitude. The doctor purposely wrote my prescription so Medicare wouldn't cover it,, it's vary expensive and the doctor knows I can't afford it without Medicaid . Also the doctor made a change so I would have to go every day to the pharmacy and get my medicine, how is someone supposed to keep a job doing that?? They have lied to my face more times then I can count and to be 100% honest, i was doing better before I joined there program. Be careful, these ppl will leave you wet,gold,hungry, withdrawaling on the side of villard and think nothing of it. Do not trust them , they put on a good act the first and second time u see them but the real colors come fast, also they are gonna send you a bill for 5k whenever decide they got enough out of yea.

If I could name everyone that works here I would but I'm not sure if it's proper to use names, what ide like to say is this, they have always helped me, never gave up on me, right now is the hardest my life has ever… been. And they are doing everything they can, for me. And many others, I'm greatfull, even if things don't go as we plan, I'm grateful. Love is what turns the world, and as someone just told me, something I may have forgotten, people still care, Thank you all JAMES STANLEY

Be sure to ask about their fees before you get too far into their services. They will gladly sign you up for everything and once you don’t qualify for their services anymore send you a $5000 unitemized bill. Just… another greedy health service.

My therapist helped me so much with anxiety, but was completely unsure what to do with trauma and changed the subject every time I brought it up. Not okay at all. She was the first person I told about my trauma and her… ignoring it all together made me feel very invalidated and that my experiences were unimportant or less than. I love Dr. Free and respect her for some of the things she helped me with early on, but medication management was severely lacking. I was overmedicated and not monitored at all in regards to side effects and blood testing that was supposed to be done. I was put on 2 high dose SSRIs, which countless doctors since have said that should never have happened and that I was most likely having some serotonin syndrome symptoms. At the time I thought it was just unrelated health issues, but the symptoms went away after getting off one of the meds. I was put on 2 other meds for PTSD, which again were not managed well so I was pretty much a zombie. When I called multiple times to ask about getting off the 2 meds, I never heard back after countless messages and being told by the nurse that she would talk with Dr. Free and call me back. I ended up very slowly weaning myself off each of the meds. I was young and naive at the time, so I put up with all of this and assumed I was just going to have to do it myself. For the past 3 years, I have been getting the same bill for an appointment that I never had. I cancelled it and didn't even live in town anymore at that point. The bill is a full appointment bill, not a last minute cancel fee or anything like that. It was the full amount with no insurance and no sliding scale applied. I had both at the time and my previous bills were very small or nothing at all. That in itself was a red flag. I have made so many calls to not only the Dickinson office, but the financial office in Bismarck too. Everytime I call, I get bounced around to different people who have no clue why I'm getting billed. I've been told everytime that there is a bill on my account for the date, but there are absolutely no appointment notes from that date. This makes me suspect someone was skimming money somehow. I've been told it will be taken off my account, that it is on their old system and only one person has access to it, or that they are unsure of what I'm referring to and give me different numbers to call that have the same outcome. Every call ends with a voicemail or being told I will hear from the said woman that has access to the old system, but over the past 3 years I have not gotten a single call back. I am so frustrated at this point with it. I hate the idea of a bill that I am not responsible for going to collections, but I am not about to pay for a $300+ service I never received knowing that this is not the first time it has happened. I have heard from multiple other people that this billing issue happened to them in that same time period. It's very suspicious and honestly heartbreaking that someone would potentially skim money from someone who is just in need of mental health care. Very disappointed in Badlands. If you have ANY other choice of care, do NOT go here. There are plenty of other places in town and in Bismarck/Mandan, if you're willing to travel, that will treat you so much better. Good luck and God bless you on your journey to getting well.

Dr. Free, her nurses and all the staff at badlands helped save my life, to anyone going through rough times reaching out for help is not weakness and these people can and want to help you. A big thank you to everyone at… Badlands

They do not help you one bit. Say they are going to check on a person who came back from a mental facility everyday but stopped doing it

There is a person, or persons there who helped me, I'm grateful for dr. Free psychologist and tana her nurse, the both of them showed compassion to my ailments, I couldn't have succeeded without the two of them, if… perhaps another person should say something mean, take the time to look back at wat was said, and reevaluate your thoughts, they want to help you, stop thinking you are the only one with problems, and listen and learn, from those who genuinely want to help

They only take in new patients from 8:30am to 9:30am m-f so if you have a job, you'll find it extremely difficult to get in. After that, they'll make you fill out a form and if you are not addicted to drugs, or dealing… with schizophrenia, or a pedofile, they will ship you out and tell you to call another facility. If you dont make enough money to pay for the other facility than you're just SOL. Was a waste of my time and what sanity I have left.

Helpful, friendly staff.

So appreciative of every person who works there. It was more then I needed .

Stay away. Crazy ex (according to Badlands) had social workers making appointments for me. Entire staff was rude, didnt even want to pretend to listen to anything. They use tactics of talking down to you or trying to… make you feel like less to try and get you to keep coming back. Social workers said its the "free" place for parent capacity. $2400 of free just went to collections. Insurance wont pay if theres nothing wrong with you. Even when they cant find anything wrong Badlands wont release you. Insurance leaching scam bigtime. Doc in Fargo will do one for $1400.

Not much help they don't know what they are talking about or doing not very friendly very rude

The people are very friendly and knowledgeable. I have had very positive results using some of the services available here and would recommend anyone that is considering coming here to definitely give it a try. :)