Behavioral Health Resources – Hoquiam

Katey nice 🤔

Had a very positive experience with lynette.

So, I will say, I love the counselor I have, when I get to see her. Three times now, they've cancelled my appointment with her and call me at the last minute, after I confirm in text, that I am showing up for that… appointment, to tell me my counselor is out of office. I really need to see her to keep progressing forward and this keeps happening. Also, to all y'all who have mentioned rude staff, such as the lady in kid area, you're right. She's rude and doesn't stop people coming in for intake, causing scenes with patients already in the system. She's very short and cranky over the phone too. I could do that job way better than her, to be honest. I have one receptionist upstairs that I like okay. But the other likes to get on my case about getting my labs done saying I'd better do it before next visit. She has no authority to tell me that. My Nurse practitioner, does. End of discussion. I also suffer major Trypanophobia which is the fear of needles and blood. So, it takes me a while to get up the courage to do them. Otherwise, I'd give a higher rating. But, sick of the lack of communication and the constant cancellations lately.

Is this place still in business?

BHR is kind and tural about ur issues u need to process thru

Office staff is rude and double books. End up being here for an outrageous amount of time than expected. I’m glad I have a competent and sufficient ANP or I would not go here. I’d recommend seeking mental care elsewhere.

I don’t understand why all the phone calls have to go through the Hoquiam office when the woman on the children’s floor is always angry you’ve called. I just want to know when the appointment is and to make sure I have… the right office. I swear she’s never had a good day 😭

Incompetent staff. They double book and when you try to explain to them they get annoyed. Therapists are lackluster at best. Get you're ducks In a row.

Just called to reschedule an appointment. First was put on hold, then they came back, only to say I'd be put on hold again...and then I got hung up on. Tried calling back & now nobody is answering the phone.

Good

Edit: Worse than I imagined. Corrupt, HIPAA violators, abusive, egotistical people, who think they can decide who deserves care and who doesn’t. Will manipulate, withhold and abandon you, if they desire. Want to know… more? Check the news, I hope to be on it. You get what you pay for. Low income mental healthcare, with the best people flocking to higher paying jobs, which can make it hard to keep a counselor. The counselors you do keep, tend to have too many issues to deal with yours, especially if you're having tough times. Showed up there, went through 3-4 counselors (because of them flocking), before landing on one. He was codependent as hell and neglecting himself. Great guy, liked him and my own codependency definitely played into things not working out as well as I had hoped. Friend committed suicide, and with all the dysfunction in the office, it took me 3 months to talk to someone, as my counselor was on vacation, without my knowledge, and people were confused about what was happening. (if my friend had sought help there, this could have contributed to his suicide). Since that counselor moved on to another office(best one I had there). I raised some hell about not getting help for so long, as I needed it. Landed on a counselor who ended up being phony, and as I was stressed, and dealing with Narcissistic abuse. He never honestly addressed our relationship issues, and didn't hold me or himself accountable, and ended up sabotaging/ending our relationship at the end by trying to manipulate me, with the very manipulations I was trying to avoid! Have I gotten positive things from this place? Yes, it hasn't ALL been a crapshoot, but overall, it's been a very terrible experience, as they fail to hold themselves accountable and improve their behavior and care, because they are destitute in terms of funding and staff.

Was referred from the elma office. Only saw my clinician about twice. Kept scheduling over the phone calls, got and confirmed their text messages reiterating those appointment dates and not once did I get a call on the… appointment dates. Then I get letters about how I didn’t show up and now I just get a letter that says my services are terminated. I don’t know who is dropping the ball on their end but this is endlessly frustrating.

I would recommend going anywhere but here. Don’t waste your time.

They don't make any of the appointments and then they tell your probation your not compliant

Not thrilled can't even get an intake done.

Unprofessional. Narcissists for counselors who use you as sounding boards and will never actually help you like they should. The psychiatrists who prescribe the medication also don't seem to care either. I'm disgusted… with how I was treated with this location in particular.

These people enabled my father to continue hitting me, I hope my experience is unique.

Great counselors, caring and knowledgeable well staffed. Convenientlu located Terrible handicap parking ,has 1.