CASA Trinity Inc – Dansville

Staff allowed patients to use their personal cell phones to contact a person on their no contact list. Also, staff didn't pay attention and a weed vapes got in the facility

Poor counseling services- to me the most important part- Someone I love went there, they went in because of going into a drug induced psychosis, the counselor told the patient if they think the hallucinations happened… then it happened. What a counselor says to a client is crucial. Did they gather the facts and look at the police report and talk to the family? The client thought the police were fake and thought someone was in my house that was not there hiding in a 6” interior wall. An innocent family was targeted. I am extremely upset because the person is still struggling with this episode and believing it happened. This ruined my family and we were together for 10 years with a child. I feel the counselor did not help work the client through the incident nor get family or me involved in which family and I were all there that night to see the mania. I personally almost was injured. My house was flipped upside down. My boyfriend broke into a house in which he would have never done sober. He assaulted a family in-front of their kids. Again he would have never did this sober. Hours before this I called his family because he was ripping out insulation out of the walls. They came over told him he was okay and left. I knew something bad was about to happen as I felt it in my gut. He has had previous episodes of hallucinations where he thought he could fly, and he jumped off a porch and fell to the ground. He also went into a loop before where he kept saying I have a lighter. He then said that we should rob a bank and we can do whatever we want to do. This was years ago…. Sometimes when he uses he is fine others not so much. Client relapsed after getting out of this facility and facing some serious jail time. I am extremely upset with the counselor as client wasn’t helped at all with this situation. I lost a man to this incident because he thinks it was real. 😔😢I’m exhausted… I can’t take defending myself and going over this a million times anymore.

A 28 year old family member transitioned here after 6 weeks sober. After 3 weeks, he was Administratively discharged without provision of prophylactic meds, resources, transportation, etc. Dumped at local DSS. Prior to… discharge, the Resident asked his Counselor to speak directly to me on the phone. The Counselor's response was, "Let me check your file to see if there is permission." I found this lack of education/understanding troubling and difficult. There was no reprimand, write ups, sanctions, prior to outright discharge for the minor program infraction prompting discharge. These Providers may be "nice", but are poorly trained and unprofessional!

I have a relative that's received treatment here, and in my brief run-ins with the staff they've been absolutely incredible. They are extremely kind and genuinely care about the people they provide an unparalleled… support system to. If you are struggling with addiction, mental health, or anything else like that, these people should absolutely be your first stop.

Heather Mehann is one of the best counselors there. She truly cares about her clients and goes above and beyound to make sure they succeed. Without heather I would not be where I am today so thank you Heather for all… you have done for me. You truly helped me change me life. I went from no job to a management position! Life is so much better because of your support

Love the people

Great place!

Only went there to take my husband but I don't care for this casa

New modern methods here!Thanks to this place I can say that I'm 3 months sober now after struggling on and off with addiction the last 6 years trying other methods outpatient facilities,kratom, cold turkey the methods… they have and and recovery plans specific to the individual vs a cut and paste old style do this do that go her don't do that type method really helped me on my path so far I'm about 1/3 of the way through my path at casa and I feel secure in my sobriety I have a support circle and feel like people actually care if I make it through. If you have even the slightest thought that your ready to get sober and your sick of the day to day week after month cycle of using please call them get help for your self you CAN do it I did it if I can you can too don't let your addiction own your life take control and give yourself that second chance nobody gonna do it for you

Great group of people trying To help a community in disarray

They has helped me with my bad habits.

A family member uses the service and they are great.

Great place for inspiration and information to get help for any kind of addiction

My friend addicted to juuling has seeked major help here and I am happy to say that he is better! We are gay lovers now!🏳️‍🌈

Awesome place to start recovery , only if you're ready

Nice clean location

This place is really great! Great Dr. Great counselors and great staff!

My ex tried to get help they were assholes