Centerville Clinics Inc – Washington

The people are nice enough, but the service is terrible. For the last few weeks, I haven’t been able to reach my doctors office. The phone literally rang from the time I left Giant Eagle until I pulled up in their… parking lot. When I brought it to their attention as I have in the past, there is no urgency to find the cause. My doctor did not submit the biometric screening, so I missed out on the $100 bonus from work, which I count on to give me financial relief by paying for my medication for a few months. I’ve brought this to their attention several times and nothing has been done. Time to look for a different PCP.

Continuation of Dylan’s message/PT.2 her, it didn’t click and she still kept saying “well I think you need less If you’re done with the 7oh. “ Like I don’t know if she thinks the 7oh caused my OCD or anger When I have… explained to her and gave her multiple scenarios examples in past traumas that this has been a constant and ever-growing problem And she just refused to cooperate with me or even engaged. Kept saying I need less than and then at this point I finally got frustrated(Well, I’ve been frustrated the whole time but very rarely until like now. Did I scream at her nor did I call her any But I was just sick of the betrayal, the lies, the mismanagement, the hypocrisy, and much more. L By the way, she interrupted me quite A lot of times, barely letting me get sentences out this whole time. I forgot to mention, but I am now because it’s important. She tried to interrupt me again with at this point I don’t even remember exactly what she said, but it was something along the lines of saying that or just completely ignoring the anger, the OCD and all that stuff saying I didn’t need it or that I should only need less Ativan if I’m not doing the 7oh anymore(SORRY THIS WAS VOICE TO TEXT IF IT’S A BIT SLOPPY) So I finally got fed up with her, ignoring me and being for lack of words, dumb and considerate, ignorant, etc., and I was like you really want me to show you why I need this out of it. You want me to keep going like you want me and that’s she was like I need to get out and she just shut down the Convo. I guess it prevented with any facts she shut down cause she actually asked me to leave earlier I think too when I prevented her with one of those facts I listened above she was like OK. I just think you need to leave like it’s so pathetic. I wanna do everything in my power to get her disbarred or whatever. She does not deserve to live comfortably in that job doing a crap job just to retire all easily and cushiony. I wanna do everything I can get her disbarred. She is such a pathetic excuse of a nurse practitioner and today’s display was just abhorrent. And don’t even get me started on Amy…… what a joke of a practice.

Centerville is a mess. Never can get their stuff together. If you have a great doctor then the nurse is crappy. If you have both a great doctor and nurse scheduling sucks. Had appt set for a year and all of a sudden… they disappear.

They can usually get you an appointment the same day.

This is literally the most disrespectful place! Doctors are amazing but the nursing staff and 100% receptionist are so rude! These young girls sitting behind a desk acting as if they are better than everyone. I switched… my daughter to another doctor and my husband and I are as well. Had them for 7 years and it did not use to be like this. This new group that's been on and out over the last 2-3 years idk where your finding them at but your loosing businesses! I know quite a few families that have already left this office and planning to leave. IV spoken to the office manager a few times over the last few years but nothing changes !

Doctor Kalia -- is Very Good

Nice place

I have tried for two days to get ahold of the behavioral health department. Not once has anyone picked up the phone . This is unacceptable for anyone seeking medical attention. Especially for mental health.

love love love love love love this place and I've been going there for 10 years

I had this appointment this morning at 8:30. I was received a phone call the other day that I had to reschedule. My annual to January 9th but I inform them.I need to keep the one on December 1st I was informed that he… did rounds at the hospital now,but she told me, can I come in at 8:30 on the first I said, yes, well when I get there After ten minutes or more, t with the new system they said, i'm in the old system for ten o'clock.I'm like, no, she told me 8:30 When you have an old system and a new system. You put notes in both accounts. So everybody knows what the hell is going on. So they don't have to reschedule. I was taught that and my jobs put notes notes notes and read the notes and both sides. I really needed this appointment today and I try calling the nurses station to get medication refills which is needed And it did not happen! Love my doctor but front of the house sucks!!

Everyone in this office today went over and beyond to help me because I've been in pain every day this year into the hospital three times and this is still not resolved. I do have some test scheduled though from My… three trips to the hospital. I have a brain injury and the nurse practitioner today wrote everything out for me word for word as to what I needed to do and when everything was happening. She went over and beyond and treated me like she actually cared. She is super respectful and allowed me to say what I wanted to say without interruption. Centerville is wonderful I got an appointment quick and they took me back quick. They made sure though that they thoroughly took care of my inquiries and helped me move forward with the pain I've been in every day this year. This is one of the best visits I've had. Thank you nurse practitioner. I'm so sorry I'm going blank on your name but it's only because of my brain injury. Everyone reading this look at the date and then you can look up who is the nurse practitioner or call them and she is awesome. I promise you she'll help you.

Stay away from their clinics, You deserve better!

Everything great as usual. Thanks

Doctor A.Kalia is my doctor. I’m 59 years of age and must say. Dr.Kalia is one of the most knowledgeable, considerate and concerned doctors I’ve ever met. She the best of the best as a doctor and a person. You can tell… she enjoys helping others, and it truly shows in work. Listen if you can get her as your doctor, you’ve been blessed. Seriously hats off and two thumbs up to Dr.Kalia. 👍👍🫵🫶🇺🇸🙏😊

I'm not impressed with Centerville clinic in Washington. Keep your guard up when it comes to dealing with Dr. Kahlias nurse. Not sure but the last time I checked I was Dr kahlias patient not then nurses. Perhaps we can… start a go fund me page so she can get a license as a doctor. And stop with her condescending tone towards the patients

I’ve worked in healthcare for 35 plus years and this clinic and Dr. Bening are by far the most unprofessional and uncaring people I’ve ever met. The doctor actually said I only have time for one problem per visit.… Anything else she said I’d need to make another appointment to discuss. The energy and attitude displaced by Dr. Bening was shocking to say the least. STAY AWAY from this place!

I have needed to talk to someone so many times no one ever answers the phone terrible!!!!!!!!!!!

This place suck I had to tell them what was wrong with me an what to do at times other times they just want to throw pills at you a they also don’t care. It’s all about $ for them they do what they mandated an barely… that

appointment at 9am still not seen at 10:21 am

I have been a patient with Dr. Angela K. Going on one year this November and best decision I made when choosing my doctor. Have always been greeted with smiles and concerns. My new family members, Thank you All

Staff and doctor is always VERY caring and attentive. They're always willing to answer any and all of my questions without the feeling of being rushed, so they can move on with their next appointment ASAP. Everyone is… EXTREMELY friendly and helpful. Appointment times are also very accommodating, for me personally. And the place is always VERY cleanly inside. What's not to love?!?!

If it was possible, I would give no stars nobody ever answers the phone. They say the reception is nonexistent and if you wanna get a hold of your doctor to please press a certain number. They do not answer the phone.… They canceled my appointment in August they have not called back for another appointment. I have tried to call. I cannot get a hold of anybody. I have medication’s that I get from the doctor that need refilled, but I have to see the doctor first I can’t get anything done unless I see the doctor so unless somebody decides that they wanna call me back and they have all my information already there at the office I will not be coming back to Centerville Clinics and I will not refill any of my prescriptions that has been prescribed to me. This is by far the worst place in recent years that I’ve had my doctor through

When it comes to the family doctor side of Centerville, it is wonderful. The receptionists, the nurses, they're all very friendly and welcoming. Dr. Bening is a welcomed change from my previous doctor. She is kind,… knowledgeable and takes the time to listen and explain things thoroughly. My rating wouldnt be so high if it wasnt for her. I haven't had such great experiences with the dentist or the mental health team here, both of whom were quite unpleasant towards me, which is why I no longer use them for those two areas of my health.

Trying to get a confirmation of a fax that was supposed to be sent from my insurance company (to refill a script that was changed) is like pulling teeth. It's been over a week (on a medicine that my diabetic husband… needed 2 weeks ago. ) trying to actually get someone on the phone. I left a message for the manager yesterday afternoon, still no contact from her either.

the people at the dental office are very sweet and understanding.