Friend Health – Chicago

I can never get an answer at this location I called 3 times has me waiting for 20 minutes just so they can hang up on me so frustrated

Finest physicians in Chicago really took care of me?

The dentist never introduced herself nor the technician. The equipments were dirty and not ready for human use. They both were rushing through the cleaning. It is the most shittiest dental job ever. I will contact my… insurance to make sure they dont get paid for this shitty work. Never gi back there again. I will escalate this to the highest level.

Staff very professional and friendly they do a fantastic job. My issues are the doctors they need better Qualified doctors over nurse practitioners.

Very bad wait times, they don't reach out to you in regards to anything that's wrong, can never reach your care team over the phone. Very negligent! You'll be on hold forever until you reach someone. They dont call you… back either! Worse physicians office in the state of Illinois! Dont recommend at all

I have been a Friend Health patient for many years. 5 STARS FOR STAFF - Appointment answering services, MAs, Phlebotomists, Nurses (especially Nurse Alicia at Western - she has been SO helpful!) 2 stars for APN Fallon… Flowers. On my first appointment, I enjoyed and appreciated that that she listened thoroughly, documented real-time, ordered appropriate labs and referrals. I felt I was in great hands. It was the next appointment (Telehealth), I did not appreciate that she noted me as “Aggressive” because I disagreed with her assessment (“No ma’am, I have had all of those [common causes of my symptoms], but that I not what I am dealing with right now.”) Later, I completed the labs and messaged in MyChart for her to review the results (as well as another provider she referred me to also messaging her to review the results). I never received a response from her. 0 stars for Provider Dr. Vriginia Schmidt. After not received a response from APN Flowers and then having a near-fainting episode, I made the first available appointment with a PCP. I messaged via MyChart beforehand to please review the lab results. During my appointment, it was struggle to have her review the results. She spent most of our time together explaining the difference between Panic and Anxiety Attacks, and referring to my recreational use of marijuana (with my son in the room) as problematic. I continued to refer back to the test results. I was having physical symptoms at the time. After dialogue, she listened to my chest for about 5 seconds, then abruptly left the room and said she sent in some referrals. At that time, I physically was not able to get up and walk out of the room or drive home as normal. (Thankfully, the trainee MA got the trainer MA who got Nurse Alicia. She monitored my physical symptoms until I felt normal enough to leave, she helped me schedule my next appointments at the front desk, and suggested a dietary addition in accordance with my symptoms that later helped me greatly!) After the appointment, I was further disappointed with Dr. Schmidt when her message of review of my EKG/ECG acknowledged a potential issue, yet provided no direction, prescription, follow-up request, next step suggestions, and did not advise about or re-call one of the prescriptions she sent for me previously (one which I did not ask for), which could have had a worsening impact on my heart based on the new results.

Dr P was a gentle and efficient dentist. The most gentle cleaning I've ever had. Had to wait awhile but the dental assistant was pleasant. The dentist and assistant service gets 5 stars. The wait location wait gets 3… stars, thus 4 stars for the whole experience.

Looks a little rough on the outside but really great service in the inside

Great experience with Dr. Hun and her assistant Esmeralda. Got in quick, good teeth cleaning, and good advice. Kind and gracious staff.

It was horrible they sent me home with a expose nerve.dentist want money don't want to work off insurance

My experience was great I got a filling and didn’t need the shot it wasn’t painful at all. Thank you!

This place need to be investigated. I took my son here about 2 weeks ago and they didn’t know anything regarding helping my son other than a referral and then BLATANTLY LIED on his summary papers. They stated that he… came in with symptoms he never had and certain things that were not tested had said they’d been tested. They are liars and I will never return to this place.

terrible front desk workers went there for my first time and was 10 mins late, they were completely fine with it then my second appointment I go in same thing I was like 10 mins late and she said I couldn’t go in even… though I had sechuled the appointment a week in advance

Very friendly good conversation and straight to business I love it here. A few more visits next month. Went to see the dentist today. Recommended

Best Interaction with making an appointment in a very long time. Miranda, was absolutely amazing. Patient, kind, just all around amazing. It was a pleasure speaking with her and the assistance she gave me was greatly… appreciated

Dr. Neil was very informative and helpful and also very kind , I had a bad experience earlier this year and with his encouragement and kind words I feel more comfortable and confident about my dental journey!!

Me and my children go here, everyone is friendly and doctor Neal is the 🐐 he fixed my chipped tooth effortlessly

This clinic has been a staple in my life regarding my health & teeth! I recommend this company to anyone in need of healthcare coverage! Great service & helpful staff!!

Went to clinic for annual physical when I tell y’all I was in the room more with the MA then the APN she rushed through everything in the room all of 5 min barely listen to my concerns as a person who work in the health… care field I do know us as African American always get looked over I DO NOT RECOMMEND APN Diane Zimmer

Terrible place. Got there 7 min after my scheduled apt the black lady with the blonde 27 piece and wide face gone tell me my apt time was at a different time then when I pulled up the text that my apt time was at the… time I said it was she had a attitude. Changing doctors. She needs to be fired.

My daughters see Darlisa, the dental hygienist. They love her. My youngest was there recently for her first visit and she was extremely nervous. When she was finished she was happy. She made the experience great for her.

I went to this place on October 23rd, 2023 for a first time OB appointment. It seemed like everything was going fine until my insurance came back inactive. I had blood drawn and urine taken and was told I would have… results back within 7-14 days… today is November 13th, exactly 21 days since my appointment and I have yet to hear anything at all.. any time I call, the nurses don’t know anything and then I was finally told there was an inconvenience and results would be back by November 11th… once again, it is November 13th and I have not heard a single thing. So unprofessional!