Monarch – Shelby

201 West Marion Street, Suite 100, Shelby, North Carolina, 28150

Accepts Insurance

4.7★★★★★216 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Outpatient

INSURANCE

Accepts insurance

Aetna · Ambetter (Centene) · AmeriHealth · BCBS (Blue Cross Blue Shield) · and 10 more

Also accepts private pay

Community
Facility type
2
levels of care
Joint Commission
Accredited by
Cleveland County
County
Yes
Telehealth offered

About Monarch – Shelby

Monarch – Shelby is located at 201 West Marion Street, Suite 100 in Shelby, Cleveland County, North Carolina and delivers dual diagnosis treatment and outpatient services (OP). Care is provided on an outpatient basis, so people continue living at home. Those looking in the Shelby area should confirm current openings when they call. This location appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. Because programs are added and withdrawn, entries are reviewed against the latest record and details are worth confirming with the provider.

Key Facility Details

  • Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
  • State Licensing: Licensed by the North Carolina Division of Health Service Regulation. State licensure is a legal requirement for behavioral health facilities operating in North Carolina.
  • Levels of Care: Dual Diagnosis Treatment and Outpatient Services (OP).
  • Location: Shelby, North Carolina.

Key Facility Details

Levels of care
Outpatient, Telehealth, Aftercare
Shelby, NC
201 West Marion Street, Suite 100, 28150
1958
year founded
  • Primary focusStimulants, Nicotine and tobacco
  • Programs forTeens, Seniors, Young adults, Women, Men, Couples, Veterans and military
Team
PT
Peggy Terhune, Ph.D., MBA, OTR/LChief Executive Officer
BM
Blake Martin, MHAPresident
JL
John Latz, MDMedical Director, Specialty Services
RM
Robert McHale, M.D., M.S.Medical Director
DS
Douglas Smith, MDMedical Director - Assertive Community Treatment Teams
JS
Jacqueline Smith, MDMedical Director - Outpatient Services

Facility Type

Community Treatment CentersNonprofit RehabOutpatient Mental Health ClinicSmoke Free RehabSmoking and Vaping PolicyVape Free Rehab

Licensing and Accreditation

Joint Commission Accredited RehabJoint CommissionAccreditedAn independent US body that inspects healthcare organisations against national safety and quality standards. Accreditation is voluntary, costs the facility money, and is renewed every three years.
SAMHSA ListedSAMHSAListedThe facility appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services Administration. It is a record that the facility exists and reports its services, not an assessment of quality.

Monarch – Shelby Photos and Images

No photographs have been provided for Monarch – Shelby. Pictures tell you a great deal about a program, so request images of the entrance, treatment rooms and shared spaces before you commit.

Enquire about parking, travel routes into Shelby, and what to expect walking in. A provider comfortable describing its premises is usually comfortable describing its treatment.

Monarch – Shelby Detox and Rehab Services

Monarch – Shelby provides dual diagnosis treatment and outpatient services (OP) according to the federal record. Levels of care are not interchangeable, and an assessment determines where someone begins and how they step down afterwards.

Outpatient formats let people keep working or studying while attending scheduled sessions. Approaches on record include addiction counseling, cognitive behavioral therapy (CBT), family systems / couples therapy, group therapy and individual therapy. These are not applied uniformly, so ask specifically what the program you are considering uses.

Levels of Care

Abstinence-Based RehabAftercare and Continuing CareDischarge PlanningEvening TreatmentNon-12-Step RehabOnline Rehab and TelehealthOutpatient RehabWeekend Rehab

Substances and Addictions Treated

Adderall RehabConcerta RehabDexedrine RehabNicotine and Tobacco TreatmentNicotine Replacement TherapyPrescription Stimulant RehabRitalin RehabSmoking Cessation CounselingSmoking Cessation MedicationStimulant RehabVaping CessationVyvanse Rehab

Mental Health Disorders Treated

Assertive Community Treatment (ACT)Co-Occurring Mental Health ConditionsDepression and AnxietyMental Health ConditionsMental Health TreatmentPsychiatric Medication ManagementPsychosocial Rehabilitation

Counseling and Therapy

Addiction CounselingAnger ManagementCognitive Behavioral Therapy (CBT)Counseling and TherapyEvidence-Based TherapyFamily TherapyGroup TherapyIndividual TherapyMotivational Interviewing

Specialized Programs

Adult RehabCouples RehabMen's Dual Diagnosis RehabMen's Medicare RehabMen's Outpatient RehabMen's RehabMen's TelehealthSenior MATSenior Outpatient RehabSenior RehabSenior TelehealthTeen Boys Dual Diagnosis RehabTeen Boys RehabTeen Dual Diagnosis RehabTeen Girls Dual Diagnosis RehabTeen Girls Outpatient RehabTeen Girls RehabTeen Girls TelehealthTeen MATTeen Outpatient RehabTeen RehabTeen TelehealthVeterans and Military RehabWomen's Dual Diagnosis RehabWomen's Medicare RehabWomen's Outpatient RehabWomen's RehabWomen's TelehealthYoung Adult Rehab

Monarch – Shelby Address and Location

Monarch – Shelby sits at 201 West Marion Street, Suite 100, Shelby, Cleveland County, North Carolina. The map shows the route and the immediate area, which is worth reviewing alongside how long the trip takes in traffic.

Travel time deserves real weight. Continuing support around Shelby works better when getting there is straightforward, so treat the journey as part of what you are choosing.

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How Much Does Treatment at Monarch – Shelby Cost?

Cash-pay rehab in North Carolina usually costs $1,200 to $5,000 a month for standard outpatient care. Those figures are typical for the state. They are not Monarch – Shelby’s own prices, which were not found when this listing was written.

The intake assessment, group therapy and individual counseling generally come with the price of care. Specialized therapies and lab work may not. Monarch can give you a figure that fits your needs, so ask for one.

Payment Options

Self Pay RehabState Funded by Treatment TypeState Funded Dual Diagnosis RehabState Funded MATState Funded Mental Health TreatmentState Funded Outpatient RehabState Funded RehabState Funded TelehealthState Mental Health FundedVA Funded Rehab

Medications Offered

Antipsychotic MedicationPsychiatric Medication

Support Services

Employment SupportHousing and Employment SupportPeer SupportRecovery Support ServicesSupported Employment

Dual Diagnosis Treatment

Co-Occurring Disorder TreatmentCo-Occurring Disorder Treatment That Takes InsuranceCo-Occurring Disorder Treatment That Takes MedicaidDrugs and ADHDDrugs and AnxietyDrugs and Bipolar DisorderDrugs and DepressionDual Diagnosis with Serious Mental IllnessTeen Dual Diagnosis Treatment

Assessment and Testing

Addiction EducationAddiction ScreeningComprehensive Addiction Assessment That Takes MedicaidComprehensive Mental Health AssessmentComprehensive Mental Health Assessment That Takes InsuranceComprehensive Mental Health Assessment That Takes MedicaidDrug and Alcohol TestingEducation ProgramsMental Health ScreeningScreening and AssessmentTobacco Use ScreeningUrine Drug Testing

Key Locations Served Near You

Monarch – Shelby

201 West Marion Street, Suite 100, Shelby, North Carolina, 28150

Accepts Insurance

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Monarch – Shelby

201 West Marion Street, Suite 100, Shelby, North Carolina, 28150

Accepts Insurance

Monarch – Shelby — Compiled From Public Records

Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:

Joint Commission Accredited RehabSAMHSA Listed
Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 2 October 2026.

Monarch – Shelby Reviews

Patients remember things about Monarch that no register holds: who answered the phone, how the first day went, whether family were included.

If you have that kind of knowledge, a review in this section passes it on.

4.7
★★★★★
216 reviews on Google
523
41
30
20
10
Breakdown of the 24 most recent reviews with text
★★★★★
Erica Gill2 months ago

Therapy helped me thru my hardest time. I lost my father and sister in the same year. They still help me deal with grief and I thank them.

★★★★★
Cathy Whitworth4 months ago

Being able to open up to my counselor has helped my anxiety and depression release. Helping me feel calmer in some situations.

★★★★★
Brandy Jones4 months ago

Awesome

★★★★★
CANDACE GABRIEL4 months ago

Great Doctors who care about there patients. Been with for a couple of years now.

★★★★★
Barbara Munson4 months ago

I have no photos to share

★★★★★
James Sha Nix5 months ago

The team and staff are awesome they are thorough and emotionally supportive... I am thankful for being directed to their facility... Thank you Monarch

★★★★★
Courtney Huffstetler5 months ago

I highly recommend Monarch! We had a great experience with our appointments!

★★★★★
Carolyn Burnett5 months ago

Every body there are so sweet and very nice

★★★★★
Nicholas Rolle6 months ago

The professionals within the facility are always well mannered. I am always at ease when I utilize each of their services. I recommend everyone and anyone to make a visit whether in person or virtually.

★★★★★
Lisa Weidner-Cornine7 months ago

Always been there when I needed. Ama is fabulous

★★★★★
Katherine Sakhnini7 months ago

I’m so so glad you reached out to me in a timely manner thank you over so much looking forward to getting myself back together thank you so much ❤️❤️🙏🙌

★★★★★
Timothy Arnder7 months ago

They were engaged in conversation and listened to all the things going on and told me that they will be there for me . Really made me feel relaxed.

★★★★★
Kal Love7 months ago

Tiffany was very understanding. She is a gentle person who listened to me well.

★★★★★
Joyce Gantt7 months ago

I have a very good Dr. She's patient and kind, knows what she's doing. Mrs. Navey makes sure she listens to what you're saying and you discuss things. Y'all decide together, she knows what is the best and it usually… works out for the best. The staff is also good, they are personable and efficient. I would refer Monarch to all of my friends or anyone needing their services.

★★★★★
Candy Moore7 months ago

My councilor has helped me so much.

★★★★★
Joanie Lefevers8 months ago

Monarch it's the best place to be nice people very warm and welcome and they do care to help

★★★★☆
Stephanie Mahon9 months ago

All the staff are friendly. I think I am going to like the services I will receive here. I think they do want to help.

★★★★★
Alex Collins9 months ago

My first time there and the staff was very friendly. For what I went there for the time was manageable,they were busy but within that day they were able to pin point my situation and look forward to a better me

★★★★★
Sabrina Allen9 months ago

My experience at Monarch is a pleasure. I enjoy having the opportunity to talk with my doctor to get the help that I need. I have had no problems with any of the candidates.

★★★★★
Glinda Parker10 months ago

Great experience virtually

★★★★★
Alexandra Stewart10 months ago

After years of dealing with my last mental health provider Monarch has been a breath of fresh air. They're very transparent about their billing practices and the providers are great at their jobs. Sometimes the wait for… an appointment can be a little long, but they're good about sending refills to the pharmacy before your appointment if you're about to run out as long as you request it. I really have no complaints as staff has been very supportive and kind throughout my ongoing treatment process.

★★★★★
Carsandra Hill10 months ago

It’s a great experience it has helped me out a whole lot

★★★★★
Angela Randall11 months ago

The medical team is great 😃 about getting my medicine 💉 called in for me. They are very nice to their patience.

★★★★★
ginger dixon12 months ago

Awesome ppl.

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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