Regional Health Systems – Highland

This place has the worst Dr's. They have zero care for any1. I have had so many issues here but have just stayed because it was easier than looking for a new Dr. I can't take this place anymore, I called in yesturday to… talk to my Dr. about my son passing away and was instructed I had to leave a voicemail.....didnt get a call back for almost 30 hrs and it wasn't even from my Dr. Or any Dr. For that matter. So concerned about people mental health ,BS.

If I could give zero stars I would. Don't bother starting medication here. You won't get it refilled on time. The lapse in days without is scary considering you are playing with people's brain chemistry. Dr tells me he… wants me on my meds for at least another 6 months, yet I can't get a freaking refill to save my life. (mental health pun intended) No one cares. You can call and call and get transferred a million times. No one cares. Not even sure if there's an actual way to get ahold of the Highland office. They'll just keep transferring you and the next person is just as confused last. Good luck if this is your only option for mental health care.

If I could give this place a ZERO, I would. This ENTIRE FACILITY should be ashamed of themselves FOR EVEN BEING OPEN. They’re not a helpful, caring nor empathetic to their patients. It take weeks for a phone call, can’t… never get in touch with the doctor or nurse. The front desk is GHETTO, nor welcoming & its sad. The government is wasting our money!

You should all be ashamed of yourselves. People call to make an appointment because they're having mental health issues, and the person answering the phone could care less. My son called Monday. Left a message with the… phone operator, by Wednesday nobody still had called back. He calls again. That person is short with him. Takes a message and no one calls back. Again. You are absolutely horrible. I hope you go out of business. Because obviously you're not helping anyone.

This person named Sheryl always canceled out on jeff guetzloff, and yet she's only there 1 day a week. When she's on the phone, it's only for 10 minutes; this isn't fair at all. I don't understand why everyone over… there cuts him short, and she never seems like she wants to help him And if you read all of the reviews all you're saying to everyone is we're sorry will you be sorry if something happens to one of your patients This place just doesn't seem to care about the patients because no one is getting on the ball and get things moving again and help your patients

I have been a patient for a few years now. I can't get a message to my doctor, his nurse never answers her phone. When my doctor is on vacation no one covers for him. I ended up in the hospital because I had to stop one… of my medications cold turkey because my doc was on vacation and I ran out of my meds. I went 2 weeks without them.

I called try to and make an appointment, because reasons. When I called they were short with me and transferred me to a answering department. They too were also short with me, and said that they would call me back… later. Oh.. by the way my questions were do you accept x insurance and can I schedule an appointment. Correct me if I'm wrong, but shouldn't mental health places be interested in helping people with what they need, and not being so snarky and making the potential patient like they wasted their time. Probably going to call my insurance directly and see who they cover, and not going anywhere near here.

No. Just NO. I understand things are difficult because of COVID but doing skype sessions is unnacceptable when it comes to mental health evaluations. This place is still seeing patients their office is open to walk… into. They wouldnt take the refferal from my doctor WITH my diagnosis and said i wouldnt get any treatment for another month or 2. Why is it getting more difficult to treat people with mental health disorders? Why are doctors slacking so much when it comes to these services?

Worst service I've ever had. Dr. Rameriz is the most unresponsive doctor( and I use that very reluctantly) I've ever encountered. He just looks at you a blank look on his face. I feel sorry for people that are really… mentally ill and this is their only choice. Shame on you regional mental health. Your clinic is a joke.

This is really the only place that offers FULL mental health services in the 219 area code. They seem overworked and underpaid. BUT, who's not anymore?? Lol They run PRICES based on your income... They have their own… pharmacy, overnight bed's, group therapy, a full cafeteria, social workers that help with employment, housing, and more.

I use to be a fan of this place I take my son too however my feelings have changed drastically. I feel they have no honest care for patients or respect. My son use to see a doctor that since has retired whom we were… never notified about by phone, email or postal notice. Then finally got fit him in to see the new doctor but had to wait to get him in for April 2018 to have me call them to advise them yet again needs meds and would like to get him to see a doctor sooner. I was advised sorry that doctor has also left and is now at Merrillville. When trying to set up appointment I was told take off work and get him to appointment. I am number one a single mother of 3 children and two have made note that I can't be missing work so all his appointments were in evening. The way I was spoken to was unbelievable. Needless to say my son has 7 pills at this time left and has an appointment in April that I was told has to get rescheduled yet again and that he can't get meds again without seeing a doctor. I have had it with this facility and will be filing a serious complaint as this is not something that is light when my child is without his medication.