Spero Health – Madison

Always fast service and very friendly

The staff here, Ana and Raj are absolutely amazing! The counseling staff here are very helpful and friendly and I have been recommending everyone else I know that needs this type of treatment. Great Docs as well!

They never have your medication when they’re supposed to, they won’t answer the phone, it’s insane I live a hour away and will drive to my scheduled appointment and they won’t have my shot so then i have to reschedule… my work again to come back. It’s the same junk every month. It’s insane.

The staff are so awesome. They treat us as human beings and not addicts.

Great place. Fast, easy, and friendly. They never make you feel like just another addict. And they always do their jobs in a kind and timely manner.

Friendly staff and professional..they really care about you.

This MAT program has completely changed my life. I’ve never encountered a more compassionate, dedicated, and supportive team. Every single staff member—and I mean every one of them—has met me exactly where I’m at, with… no judgment, only kindness and understanding. There have been days when I was struggling, really on the edge, and they let me stay in the office just so I could feel safe until the urge passed. They’ve jumped through hoops for me, again and again, and never gave up on me—not once. Words can’t fully express what this place has done for me. They’ve helped me stay clean and sober when I didn’t think it was possible. I truly believe there’s something spiritually special about this clinic. It’s more than just a program—it’s a lifeline. I thank God for each and every person here. They are a godsend and they are doing big, powerful things in the lives of people like me. I don’t know where I’d be without them. Forever grateful.

You just let me friend down greatly Virgil and now i am worried about him his prescription was not at the pharmacy I am his ride we waited hours why would you do this to him!

My experience is the virtual side of spero,but it was a great place until new staff. It takes 1 hr and half to 2 hrs to get anything done and that's if they give you credit for counseling then you gotta start all over.

This is an update to my review from a year ago. I tried a different treatment facility recently and was treated like most people in society treat addicts - like a lost cause. I decided to come back to Spero and Shae got… me an appointment for the very next day!! They treat you like a human being and not just $$. I’m a single mother and on days I can’t get a babysitter they happily let my child come with me. It’s like one big family and I’m so blessed to be a part of it. People who are complaining about the financial aspect, please remember this is still a business and people have to be paid to do their job and keep the place running. What they charge is nothing compared to all the money I spent when I was in active addiction. After being there 3 years I still stand by my 5 star rating. The staff is absolutely amazing!! Without Shae, that place would be lost bc she goes above and beyond to help people in recovery. Doug, my counselor is awesome too. I recently started seeing Dr. Ross and cannot say enough great things about him. He treats you like a person rather than just another addict and he truly wants to see his patients succeed. As long as you do what you’re supposed to do, they will help you stay sober. The only complaints I have are that I wish there was a location closer to my side of town (West Nashville). Coming here was one of the best things I ever did for myself and now I have been sober for almost 2 years!! It works if you work it (I’m so not the type to use clichés or anything but for real)😊

They don’t answer the phone for new appointments. I was on hold for ever and it said I was the 3rd person in line then when I sat on the phone for 15 mins i finally got to 1st place and sent to voicemail then I called… again and was 5th in line stayed on for like 20 mins and same thing. I then called and pressed 1 for regular patients and the lady on the phone was very rude when I told her I was trying to make a appointment as a new patient and told me not to call #1 again and to keep calling till I got an answer..

I been going here over 3 years and can’t complain at all the staff are wonderful and the doctor is great ..

These Guys are are appearing to be drug dealing rip-off artists. They wouldn’t let me join their program w/o leaving my credit card info; and now a mysterious unauthorized credit card charge has appeared on my bank… statement for $300.00. I’ve talked to billing and when I can finally reach somebody (Treboria) she doesn’t seem to have a clue what’s going on. These people took my money w/o authorization, and did not inform me or offer any explanation. In my view, this is fraud. Read your paperwork folks and don’t forget the fine print, if they bother to put it in.

Ive been to several recovery clinics throughout the years. Ive stayed at this one the longest and I've been going now for 8 months and I've not had one negative experience. They all truly care about their patients and… that's the best thing ever. All the staff are amazing

They are amazing and good timing!! Very respectful and understanding!!! The Staff is amazingly helpful and friendly with me. Thank you all for being a great team!💯‼️🙏🏻👍🏼🫶🏼🙌🏻

I love this place! These people truly care for your well being and are here to guide in your recovery.

They are all the best medical team and physicians I have ever worked with or have been around. They always have a smile on there faces and always make sure we are always talked care of either mentally, physically,… emotionally plus they always ask if we want something to drink as soon as the door open and I walk in! Most importantly they don’t treat me like I’m a piece of gum on the bottom of there shoe because I’m in recovery; I’m treated with the up most dignity and respect anyone could wish for so please if you need a good recovery team please feel at peace coming in here im ADHD always doing something running around in the lobby but they won’t say anything they’ll just go right along with it….. BEST MEDICAL/ RECOVERY TEAM EVER😊😊

You will not find kinder, more caring professionals anywhere else! I have been going here for about two years. I have never been mistreated or talked down to. I so appreciate everyone at the Madison Spero clinic more… than they will ever know!! They saved my life!

The Staff & Doctors @ Spero are absolutely Amazing...I've felt comfortable the very 1st visit...This place saved me

This place is a godsend. I've been going for over 2 years. Waneca is the most special and caring person I've ever met. She doesn't work at this location anymore but she would call and check on me when I was screwing up.… But this place held me accountable for my actions. They don't kick you out right away for screwing up bc were addicts and were going to screw up. And that's huge. Also they're not about money at all. I've been to a doctor that made a big deal bc I was 2 dollars short before. Spero takes insurance and insurance will pay for your meds as well. Theres been a few time my PA was up and they got on the phone and worked it out really quick so I could get to work. Soero is like a big family and everyone there actually cares about your recovery. They aren't just suboxone dealers. . I love soero.and I'll continue to go here as long as I need to

I’ve been going to Spero for over 3 years, I love seeing the team at spero every month, they are very understandable and actually listen to you thanks you guys couldn’t have done it without all of you in my corner I… wouldn’t and won’t go anywhere else nor would I send anyone anywhere else but to spero they ready do care for human life and not the $$$$ like other places thanks again!!!!!

This place is amazing, ALL OF THE STAFF AT THE MADISON OFFICE, are the best. So helpful, compassionate, friendly... Etc..