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Group Resources (GRI)

Rehabs That Take Group Resources (GRI)

Group Resources Inc. (GRI) is a third-party administrator that handles claims and administration for self-funded employer health plans. GRI does not set benefits; the employer does. Coverage for drug and alcohol treatment is common in employer plans, but it varies by plan design, the provider network attached to the plan and the level of care.

Louisiana centers on this page mention GRI on their websites. The member ID card should show both the plan and the network. Before admission, call the facility and the number on the card to check network status, prior authorization or precertification for the level of care needed, and the member’s expected share of costs.

Rehab Centers Near You

Drug and Alcohol Rehab Centers That Accept Group Resources

Capital Area Human Services – Saint Francisville

5266 Commerce Street, Saint Francisville, Louisiana, 70775

3.8★★★★☆32

SAMHSA listed

OutpatientTelehealthWalk-in

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

SeniorsYoung adultsCouples+2

Capital Area Human Services operates from 5266 Commerce Street in Saint Francisville, close enough to St. Francisville and New Roads to serve both. Anyone within about 14 miles can reach it without a major journey, which takes in New Roads, Ventress, Jackson and Morganza. The facility falls within West Feliciana County for the purposes of state and county-funded treatment. Capital Area Human Services delivers intensive outpatient and outpatient care. This is a mental health service…

2.6 miWoodriff Falls22 miBaton Rouge Metropolitan AirportServes4 towns

Substances treated

Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Smoking Cessation Counseling · Smoking Cessation Medication · Vaping Cessation

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Walk-In Rehab · Weekend Rehab

Therapies

Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy

Mental health

Co-Occurring Mental Health Conditions · Crisis Intervention · Depression and Anxiety · Family Education Programs · Illness Management and Recovery · Mental Health Conditions · Mental Health Crisis Services · Mental Health Treatment · Mobile Crisis Response · Psychiatric Walk-In Clinic · +2 more

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Senior Outpatient Rehab · Senior Rehab · Senior Telehealth · Young Adult Rehab

Support services

Case Management · Chronic Illness Management · Health and Wellness Support · Housing and Employment Support · Intensive Case Management · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services · Supported Employment

Insurance accepted

90 Degree Benefits · AAG Benefit Plan Administrators · ACUITY Group · Administrative Concepts · Aetna · AIG · Aither Health · Allegiance Benefit Plan · All Savers Insurance Company · AllyAlign Health · +83 more

Capital Area Human Services – 2455 Wooddale Boulevard, Baton Rouge

2455 Wooddale Boulevard, Baton Rouge, Louisiana, 70805

4.0★★★★☆~~165~~

CARF accredited

DetoxResidentialTelehealth+1

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersMATTrauma-informed+5

Deaf and HoH

2455 Wooddale Boulevard in Baton Rouge puts Capital Area Human Services inside a short drive of Merrydale, Monticello and the towns around them. Monticello, Brownfields, Port Allen and Central all sit within 7 miles of the door. Baton Rouge sits in East Baton Rouge County, and the county's own provision is limited enough that this site draws from a wide area. What is available here is detox and residential treatment. Medication for opioid dependence is…

7.6 miComite River4.6 miBaton Rouge Metropolitan AirportServes5 towns

Substances treated

Adderall Rehab · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Cocaine Rehab · Codeine Rehab · Concerta Rehab · +40 more

Levels of care

14-Day Rehab · 21-Day Rehab · 30-Day Rehab · 45-Day Rehab · 60-Day Rehab · 90-Day Rehab · Addiction Retreat · Aftercare and Continuing Care · Anxiety Retreat · Carfentanil Detox Program · +42 more

Therapies

12 Step Rehab · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Couples Counseling · Evidence-Based Therapy · Family Therapy · +4 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Social Skills Training

Groups served

Adult Rehab · Couples Rehab · Early HIV Intervention · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · Men's Medicare Rehab · Men's Rehab · Men's Residential Rehab · +11 more

Support services

Case Management · Community Outreach · Employment Support · Health and Wellness Support · Health Education · Hepatitis C Treatment · HIV Treatment · Housing and Employment Support · Housing Assistance · Intervention Services · +7 more

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Detox · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Residential Rehab

Insurance accepted

Capital Area Human Services – 2751 Wooddale Boulevard, Baton Rouge

2751 Wooddale Boulevard, Baton Rouge, Louisiana, 70805

4.0★★★★☆~~165~~

CARF accredited

IOPOutpatientTelehealth+2

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

Co-occurring DisordersMATTrauma-informed+7

Deaf and HoH

Capital Area Human Services is located at 2751 Wooddale Boulevard in Baton Rouge, within a few minutes of Port Allen and Merrydale. Anyone within about 6 miles can reach it without a major journey, which takes in Port Allen, Merrydale, Gardere and Monticello. Baton Rouge sits in East Baton Rouge County, and the county's own provision is limited enough that this site draws from a wide area. Services run to intensive outpatient and outpatient care.…

9.2 miComite River6.1 miBaton Rouge Metropolitan AirportServes5 towns

Substances treated

Adderall Rehab · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · Dexedrine Rehab · +34 more

Levels of care

Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Intensive Outpatient Program (IOP) · Online Rehab and Telehealth · Outpatient MAT Clinic · Outpatient Rehab · Overdose Prevention Education · Recurrence Prevention · +2 more

Therapies

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Dual Diagnosis Rehab · Court Ordered MAT · Court Ordered Medicare Rehab · Court Ordered Outpatient Rehab · Court Ordered Rehab · Court Referral Accepted · Early HIV Intervention · Hepatitis Support Services · +23 more

Support services

Case Management · Chronic Illness Management · Community Outreach · Employment Support · Health and Wellness Support · Health Education · Housing and Employment Support · Housing Assistance · Intensive Case Management · Intervention Services · +9 more

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab

Insurance accepted

Capital Area Human Services – Plaquemine

24705 Plaza Drive, Plaquemine, Louisiana, 70764

4.0★★★★☆~~165~~

SAMHSA listed

OutpatientTelehealthWalk-in

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

SeniorsYoung adultsCouples+2

24705 Plaza Drive in Plaquemine puts Capital Area Human Services inside a short drive of Crescent, Bayou Goula and the towns around them. That radius takes in Bayou Goula, Addis, Dorseyville and St. Gabriel, all within 9 miles. Iberville County is the relevant authority here, which matters for anyone using state-funded care. Capital Area Human Services delivers intensive outpatient and outpatient care. This is a mental health service rather than an addiction treatment facility. Remote…

5.2 miUpper Grand River20 miBaton Rouge Metropolitan AirportServes6 towns

Substances treated

Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Smoking Cessation Counseling · Smoking Cessation Medication · Vaping Cessation

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Walk-In Rehab · Weekend Rehab

Therapies

Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Senior Outpatient Rehab · Senior Rehab · Senior Telehealth · Young Adult Rehab

Support services

Insurance accepted

Capital Area Human Services – Gonzales

1056 East Worthey Street, Gonzales, Louisiana, 70737

2.9★★★☆☆16

CARF accredited

IOPOutpatientTelehealth+2

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

MATTrauma-informedTeens+7

Deaf and HoH

1056 East Worthey Street in Gonzales puts Capital Area Human Services inside a short drive of Sorrento, Prairieville and the towns around them. The practical catchment runs to roughly 8 miles, covering Sorrento, Prairieville, Darrow and Port Vincent. Gonzales sits in Ascension County, and the county's own provision is limited enough that this site draws from a wide area. Services run to intensive outpatient and outpatient care. Medication-assisted treatment is part of the offer, the…

7.2 miNew River26 miBaton Rouge Metropolitan AirportServes6 towns

Substances treated

Levels of care

Therapies

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Early HIV Intervention · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · Men's Medicare Rehab · Men's Outpatient Rehab · +34 more

Support services

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab

Insurance accepted

Capital Area Human Services – Donaldsonville

901 Catalpa Street, Donaldsonville, Louisiana, 70346

3.5★★★★☆2

CARF accredited

OutpatientTelehealthWalk-in+1

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

MATTrauma-informedTeens+7

Deaf and HoH

Capital Area Human Services is located at 901 Catalpa Street in Donaldsonville, within 4.3 miles of Darrow and Lemannville. Within around 8 miles that includes Lemannville, Belle Rose, Union and Welcome. Donaldsonville is in Ascension County, which shapes which public funding routes apply. What is available here is intensive outpatient and outpatient care. Medication-assisted treatment pairs buprenorphine, methadone or naltrexone with counseling. Substance use and mental health are treated together rather than in sequence. Telehealth…

7.5 miClaiborne Island31 miBaton Rouge Metropolitan AirportServes4 towns

Substances treated

Levels of care

Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Online Rehab and Telehealth · Outpatient MAT Clinic · Outpatient Rehab · Overdose Prevention Education · Recurrence Prevention · Walk-In Rehab · +1 more

Therapies

Mental health

Groups served

Support services

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab

Insurance accepted

Capital Area Human Services – New Roads

282A Hospital Road, New Roads, Louisiana, 70760

2.3★★☆☆☆3

SAMHSA listed

OutpatientTelehealthWalk-in

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

SeniorsYoung adultsCouples+2

Capital Area Human Services sits at 282A Hospital Road, New Roads — around 2.0 miles from Ventress and 8.5 from Morganza. Morganza, St. Francisville, Livonia and Erwinville all sit within 11 miles of the door. New Roads is in Pointe Coupee County, which shapes which public funding routes apply. What is available here is intensive outpatient and outpatient care. Licensing sits with the Louisiana Department of Health, alongside federal SAMHSA registration. The focus here is…

6.5 miWoodriff Falls21 miBaton Rouge Metropolitan AirportServes5 towns

Substances treated

Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Smoking Cessation Counseling · Smoking Cessation Medication · Vaping Cessation

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Walk-In Rehab · Weekend Rehab

Therapies

Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Senior Outpatient Rehab · Senior Rehab · Senior Telehealth · Young Adult Rehab

Support services

Insurance accepted

Capital Area Human Services – Howell Boulevard, Baton Rouge

7855 Howell Boulevard, Baton Rouge, Louisiana, 70807

4.0★★★★☆~~165~~

SAMHSA listed

OutpatientTelehealthWalk-in

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

SeniorsYoung adultsCouples+2

Capital Area Human Services is located at 7855 Howell Boulevard in Baton Rouge, within a few minutes of Brownfields and Merrydale. Anyone within about 7 miles can reach it without a major journey, which takes in Merrydale, Baker, Baton Rouge and Port Allen. Baton Rouge sits in East Baton Rouge County, and the county's own provision is limited enough that this site draws from a wide area. Capital Area Human Services offers intensive outpatient and…

11 miComite River1.1 miBaton Rouge Metropolitan AirportServes8 towns

Substances treated

Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Smoking Cessation Counseling · Smoking Cessation Medication · Vaping Cessation

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Walk-In Rehab · Weekend Rehab

Therapies

Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Senior Outpatient Rehab · Senior Rehab · Senior Telehealth · Young Adult Rehab

Support services

Insurance accepted

Capital Area Human Services – Port Allen

685 Louisiana Avenue, Port Allen, Louisiana, 70767

4.0★★★★☆~~165~~

SAMHSA listed

OutpatientTelehealthWalk-in

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

SeniorsYoung adultsCouples+2

Capital Area Human Services is at 685 Louisiana Avenue in Port Allen. Baton Rouge is 4.8 miles away and Brusly 5.3. Baton Rouge, Brusly, Merrydale and Addis all sit within 7 miles of the door. Port Allen sits in West Baton Rouge County, and the county's own provision is limited enough that this site draws from a wide area. Capital Area Human Services provides intensive outpatient and outpatient care. Capital Area Human Services is federally…

10 miProfit Island6.1 miBaton Rouge Metropolitan AirportServes7 towns

Substances treated

Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Smoking Cessation Counseling · Smoking Cessation Medication · Vaping Cessation

Levels of care

Evening Treatment · Online Rehab and Telehealth · Outpatient Rehab · Walk-In Rehab · Weekend Rehab

Therapies

Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Senior Outpatient Rehab · Senior Rehab · Senior Telehealth · Young Adult Rehab

Support services

Insurance accepted

Capital Area Human Services – Colonial Drive, Baton Rouge

422 Colonial Drive, Baton Rouge, Louisiana, 70806

2.8★★★☆☆11

CARF accredited

OutpatientTelehealthWalk-in+1

Accepts InsuranceAccepts MedicaidAccepts Medicare+5

MATTrauma-informedTeens+6

Deaf and HoH

Capital Area Human Services sits at 422 Colonial Drive, Baton Rouge — around 3.7 miles from Merrydale and 4.3 from Monticello. Within around 6 miles that includes Merrydale, Monticello, Gardere and Port Allen. East Baton Rouge County is the relevant authority here, which matters for anyone using state-funded care. Capital Area Human Services offers intensive outpatient and outpatient care. Medication-assisted treatment is part of the offer, the approach with the strongest evidence for opioid dependence.…

6.7 miComite River6.7 miBaton Rouge Metropolitan AirportServes5 towns

Substances treated

Adderall Rehab · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · Dexedrine Rehab · Fentanyl Patch (Duragesic) Rehab · Fentanyl Rehab · Heroin Rehab · Hydrocodone Rehab · Hydromorphone (Dilaudid) Rehab · +25 more

Levels of care

Abstinence-Based Rehab · Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Non-12-Step Rehab · Online Rehab and Telehealth · Outpatient MAT Clinic · Outpatient Rehab · Overdose Prevention Education · +3 more

Therapies

Activity Therapy · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · +6 more

Mental health

Groups served

Support services

Case Management · Community Outreach · Employment Support · Health and Wellness Support · Health Education · Housing and Employment Support · Housing Assistance · Intensive Case Management · Intervention Services · Nutrition and Fitness Counseling · +5 more

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab

Insurance accepted

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Common questions

Answered from what is listed here.

Does Group Resources cover drug and alcohol rehab?

Yes, when the employer's plan includes substance use treatment. Group Resources is a third-party administrator, not an insurer, so the employer that owns the plan sets the benefits, the network and the cost sharing. The plan document, or the member services number on the ID card, gives the actual rehab coverage.

Group Resources has handled claims since 1981 and can be reached at (770) 813-8474 or toll-free (888) 620-1297.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

Is Group Resources an insurance company?

No, Group Resources Incorporated is a third-party administrator based in Duluth, Georgia, that processes claims and manages medical spend for employers' self-funded health plans. It does not sell insurance or set benefit levels; each employer client decides what its plan covers, including treatment for substance use.

Its stated clients include large public corporations, small private companies, hospitals, municipalities and school districts, with claims services dating to 1981.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

Does Group Resources cover detox?

Yes, if the employer's plan covers medically supervised withdrawal management. Group Resources processes the claim against that plan document rather than setting the benefit, so covered days, facility network and member share all come from the employer's design. No published Group Resources detox policy exists.

Before admission, call the number on the member ID card to ask about precertification for the level of care and the expected out-of-pocket cost.

Detox Centershttps://rehabseekers.com/programs/detox-centers/

Does Group Resources cover inpatient or residential rehab?

Yes, provided the employer's plan covers residential treatment. Benefits for inpatient rehab sit in the plan document the employer wrote, and Group Resources applies those rules when it pays the claim. Network status matters too, since the plan attaches a provider network shown on the member card.

Asking the treatment program and the plan about network status before admission avoids a surprise out-of-network share.

Residential Rehabhttps://rehabseekers.com/programs/residential/

Does Group Resources cover outpatient rehab or IOP?

Yes, where outpatient and intensive outpatient services appear in the employer's benefit design. Group Resources handles the claims side, while the plan sponsor decides which levels of care are included, how many sessions are allowed and what the copay or coinsurance comes to.

Employees can view benefit and claim information through the company's Direct Access online service at any hour.

Intensive Outpatient Program (IOP)https://rehabseekers.com/programs/outpatient/iop/

Does Group Resources cover Suboxone or methadone?

Yes, for plans whose medical and pharmacy benefits include medication for opioid use disorder. Group Resources publishes no buprenorphine, naltrexone or methadone policy of its own, because the employer sponsoring the plan and the pharmacy manager attached to it set those rules.

The pharmacy section of the plan document, or a call to (888) 620-1297, shows which medications are covered and at what tier.

Medication Assisted Treatment (MAT)https://rehabseekers.com/medications/mat/

Does Group Resources cover therapy and mental health treatment?

Yes, under plans that include behavioral health benefits. Group Resources publishes no therapy details, visit limits or copays, since those come from the employer's plan document. Counseling for substance use and mental health is then administered the same way as any other covered service under that plan.

Benefit and claim details for a specific employer plan are available by phone at (888) 620-1297.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

Does Group Resources offer Medicaid or Medicare plans?

No, no Medicaid managed care, Medicare Advantage or marketplace product carries the Group Resources name. The company administers self-funded employer plans, and its stated clients are corporations, hospitals, municipalities and school districts. Coverage through a public program comes from a state Medicaid agency or from Medicare.

Someone losing employer coverage mid-treatment can apply to state Medicaid, which often pays for the same levels of care.

Medicaid Rehabhttps://rehabseekers.com/insurance-accepted/medicaid/

Is Group Resources the same as UMR or United Medical Resources?

No, the two are separate companies with similar-sounding names. UMR, formerly United Medical Resources, is UnitedHealth Group's third-party administrator, headquartered in Wausau, Wisconsin. Group Resources Incorporated is an independent Georgia administrator, and no connection between the two was found.

Appeal paperwork addressed to United Medical Resources belongs to UMR and should go to the address printed on that plan's card.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

What is the Group Resources phone number?

(770) 813-8474 is the main number for Group Resources, and (888) 620-1297 is the toll-free line. Both reach the administrator rather than a benefits desk for one employer, so the member services number printed on the ID card often answers plan questions faster.

No separate behavioral health or precertification line is published for substance use and mental health care.

Where is Group Resources located?

Group Resources is based in Duluth, Georgia, in the Atlanta area, and was headquartered in Norcross, Georgia, during the 1990s. Its website lists offices in Atlanta, Dallas, Detroit, Memphis, Phoenix and Sioux City. The company has provided claims services since 1981.

A related entity, Group Resources of Iowa, LLC, uses the same Duluth address of record and is a registered administrator in South Dakota.

What states does Group Resources operate in?

Offices sit in Georgia, Texas, Michigan, Tennessee, Arizona and Iowa, and an affiliated entity is a registered third-party administrator in South Dakota. A 1996 industry directory described the service area as nationwide, since one self-funded employer plan can cover employees in many states.

Employer plans follow the employee, so treatment in another state can still be covered if the plan's network rules allow it.

How do I find a rehab that takes Group Resources?

Start with the member ID card, which names both the plan and the provider network attached to it. Ask the treatment program whether it bills that network, then call the plan's member line about precertification for the level of care and the share of cost you would owe.

Because the employer sets the benefit, two employees carrying the same administrator's card can have very different rehab coverage.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

How do I check my Group Resources claims and benefits?

Direct Access, the company's online service, lets employers, employees and providers view claims and benefit information at any hour. Providers can also use an automated eligibility and claim status service by fax, opened with a Tax Identification number. Phone support runs through (770) 813-8474 or (888) 620-1297.

Having the plan document on hand helps, since benefit limits for treatment are written by the employer, not by the administrator.

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Group Resources Incorporated, usually shortened to GRI, is a third-party administrator based in Duluth, Georgia that handles claims and benefit administration for employers that fund their own health plans. It is not an insurance company. The coverage printed on the card belongs to the employer’s plan; GRI is the office that processes eligibility, pays the claim and answers the phone.

That distinction decides how addiction treatment gets paid for. Two employers can both use Group Resources and have different rules on residential treatment, different deductibles and different rented provider networks, because each employer writes its own plan document. GRI has provided claims services since 1981 and lists clients including large public corporations, small private companies, hospitals, municipalities and school districts, each with its own benefit design.

This guide covers how substance use treatment is handled on a GRI-administered plan, which levels of care an employer plan usually pays for, where precertification applies, what a stay costs before coverage is applied, how medication is paid for, and how to work out which programs sit inside the network attached to the card.

Does Group Resources (GRI) Cover Drug and Alcohol Rehab?

Group Resources does not cover anything on its own account. It administers the employer’s self-funded plan, and that plan document states whether detox, residential treatment, partial hospitalization, intensive outpatient care and medication for opioid use disorder are payable, and on what terms. GRI publishes no benefit levels of its own, so the plan document is the answer.

Employer group health plans commonly include substance use treatment alongside other medical benefits, but the detail sits in the summary plan description rather than anywhere on the administrator’s website. Request that document from the employer’s human resources or benefits office, or call Group Resources on (770) 813-8474 or toll-free (888) 620-1297 and ask for the behavioral health section of the plan. GRI also runs an online service called Direct Access, which lets employers, employees and treating providers look at claims and benefit information outside office hours.

Three things the card tells you. The plan name, which is the employer’s; the network logo, which is the rented PPO the plan pays in-network rates through; and the administrator, which is Group Resources. Admissions teams need all three, because a program can hold a contract with the network without the plan paying the way anyone assumes.

What Does a GRI-Administered Plan Pay For at Each Level of Care?

The ladder of care is the same whoever administers the plan: withdrawal management, residential treatment, partial hospitalization, intensive outpatient and standard outpatient therapy. What varies on a self-funded plan is which rungs carry precertification, which sit at a higher cost share, and whether out-of-network treatment is payable at all. Ask about each level separately rather than asking whether “rehab” is covered.

Medical Detox

Medical detox is usually billed as an inpatient or residential service and is the level most often subject to precertification on an employer plan. Alcohol and benzodiazepine withdrawal can produce seizures, and acute withdrawal belongs in an emergency department regardless of what the plan says about networks. Emergency admissions are typically reported to the administrator within one business day, and the admitting hospital normally files that notice.

Residential and Inpatient

Residential rehab is the level where self-funded plans differ most. Some pay it as any other inpatient admission; others route it through a utilization review vendor that authorizes care in blocks and reviews continued stay. Because no GRI plan document setting out those rules is published, ask directly whether residential treatment is a covered benefit, how many days are authorized at a time and who performs the review.

PHP, IOP and Outpatient

A partial hospitalization program runs most of the day without an overnight stay, and an intensive outpatient program runs several sessions a week around work or school. Employer plans commonly cover both, often with a per-day or per-session cost share. Weekly counseling and medication management under outpatient rehab is the least restricted level and the one that carries a stay after discharge.

Does Group Resources Need Prior Authorization for Rehab?

Assume yes for detox, inpatient and residential admissions until the plan says otherwise. Self-funded employer plans almost always require precertification for an overnight level of care, and the penalty for skipping it is usually a reduced payment rather than an outright denial. Group Resources has published no precertification rules of its own, so the requirement and the review vendor are named in the plan document.

Put the request in before admission wherever the situation is not an emergency, and ask the admissions team to call while the member is on the line. Keep the reference number, the name of the reviewer and the dates authorized. If care is refused an extension partway through a stay, ask for the appeal route in writing; on a self-funded plan the appeal is decided under the employer’s plan rules, with GRI handling the paperwork.

Who Decides Medical Necessity on a Self-Funded Plan?

The employer’s plan sets the standard, and a utilization review vendor applies it. The research available on Group Resources does not name the behavioral health or review vendor used by its plans, which makes this the single most useful question to ask before an admission date is held: who authorizes the level of care, what criteria are applied, and how long each authorization runs.

If a bill arrives that looks wrong. On a self-funded plan the money is the employer’s, and the claim is paid from that fund by the administrator. Call the number on the card, ask for the explanation of benefits that matches the bill, and ask the billing office to hold the account while the claim is reworked rather than paying a balance that may not be owed.

How Much Does Rehab Cost With Group Resources?

It depends entirely on the employer’s plan design, and no cost-share figures for GRI-administered plans are published. The numbers that decide the bill are the annual deductible, the coinsurance percentage after it, the out-of-pocket maximum, and whether the program sits inside the rented network. Ask for all four, plus how much of the deductible has already been met this year.

One figure that circulates is not a member cost at all: a 1996 industry directory listed GRI’s administration fees at $6 to $14 per employee per month, which the employer pays for claims handling. The same directory recorded $64.2 million in claims paid across 200 corporate clients covering 42,000 employees and 76,000 dependents. Those are administration figures, not benefits. The table below shows what programs bill before any coverage is applied.

Typical US market rates before insurance
Level of care	Monthly	Daily
Medical detox (7–14 days)	$1,500 – $5,200 per week	$215 – $745
Residential inpatient	$6,200 – $26,000	$205 – $865
PHP	$7,200 – $14,000	$240 – $465
IOP	$2,700 – $9,200	$90 – $305
Outpatient	$1,300 – $5,200	$45 – $175

If the Plan Will Not Pay

Where a level of care falls outside the plan or the deductible is out of reach this year, admissions teams can often quote a self-pay rate below the billed charge, and some clinics hold payment assistance funds. An employer that funds its own plan may also run an employee assistance program that pays for assessment and short-term counseling separately from the medical benefit.

Does Group Resources Cover Suboxone, Methadone and Other Addiction Medication?

That answer comes from two places in the employer’s plan: the medical benefit and the pharmacy benefit. No pharmacy benefit manager or medication policy for GRI-administered plans is published, so ask which pharmacy benefit applies, whether buprenorphine products require prior authorization, and how an injectable administered in a clinic is billed.

Medication assisted treatment for opioid use disorder is the treatment with the strongest clinical backing, and the three main options are paid for differently. Suboxone and buprenorphine are usually a pharmacy claim. A methadone clinic dispenses on site as a program service rather than a retail fill, often billed as a weekly or monthly bundle. Extended-release naltrexone is given in a clinic and may land on either side of the plan.

Where the Prescription Is Filled

Medication given during an inpatient or residential stay is part of the facility claim and does not reach the pharmacy counter. The first fill after discharge does, which is where a formulary tier or an authorization requirement shows up. Raise the discharge prescription with the clinical team several days before leaving, not on the morning of discharge.

Which Rehab Centers Are In-Network With Group Resources?

A program is in-network on a GRI-administered plan when it holds a contract with the provider network printed on the member ID card, not with Group Resources itself, and when it holds the state license or certification its level of care requires. Network status is settled through that network’s provider directory and the administrator’s number on the card.

Programs that accept Group Resources are gathered on the Group Resources (GRI) page, alongside the broader private insurance accepted listings and level-of-care pages for detox centers and inpatient rehab. Each listing shows the payments the program says it accepts, its licensing and accreditation, and how far it sits from the nearest airport, so a shortlist can be drawn up before the call that settles network status.

How Do I Find a Rehab That Takes Group Resources?

Start with the network name on the card and search that network’s directory for substance use programs, then call Group Resources on (888) 620-1297 to establish that the plan pays at that level of care. Give the admissions team the plan name, the network and the administrator, and ask them to run benefits and start precertification in the same call.

Group Resources lists offices in Atlanta, Dallas, Detroit, Memphis, Phoenix and Sioux City, and described a nationwide service area in a 1990s industry directory, so the employer and the network matter more than geography. Treatment close to home keeps family sessions and aftercare practical, which is why searching by state, such as rehabs in Georgia or rehabs in Texas, is a reasonable second filter after network status.

Is Group Resources the Same as UMR or Group Resources of Iowa?

No to the first, probably related on the second. UMR, formerly United Medical Resources, is a separate third-party administrator owned by UnitedHealth Group and based in Wausau, Wisconsin; the similar name causes regular mix-ups, including searches for United Medical Resources appeals that have nothing to do with GRI. Group Resources of Iowa, LLC is a registered administrator sharing a Duluth, Georgia address of record, matching the Sioux City office, though the exact corporate relationship is not stated publicly.

Group Resources Incorporated also holds the trademarks GROUP RESOURCES, filed in 1998 for third-party administration of employee benefit plans, and GR SELECTCARE, for which no plan design details are published. Group Resources of Iowa let its South Dakota administrator registration lapse on July 1, 2017, continued operating there, and settled a 2020 consent order with a $7,500 penalty before a new registration was granted. Its stated client base is employers, hospitals, municipalities and school districts, with no Medicaid, Medicare Advantage or marketplace lines.

Before calling a program: have the plan name, the network logo and the Group Resources member number in front of you, and ask four questions – is this level of care a covered benefit, does it need precertification, is the program in the plan’s network, and what is left on the deductible and out-of-pocket maximum. Those answers settle the money before anyone discusses admission dates.

References and Citations

Group Resources Incorporated — company website, service description, Direct Access online claims service, office locations and contact numbers.
United States Patent and Trademark Office — trademark records for GROUP RESOURCES (filed 1998) and GR SELECTCARE, third-party administration of employee benefit plans.
South Dakota Division of Insurance — 2020 consent order concerning Group Resources of Iowa, LLC, lapsed third-party administrator registration and penalty.
Third-party administrator industry directory, 1996 edition — claims services since 1981, client and covered-life counts, claims paid and administration fee ranges.
RehabSeekers directory listings and market rate research, United States, 2026. Ranges are indicative and vary by program, length of stay and coverage.