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Shasta Health

Rehabs That Take Shasta Health

Shasta Health is a coverage name listed by drug and alcohol treatment centers in California. Plans connected with it can include substance use treatment, with benefits depending on the plan, the network and the level of care, whether detox, residential or outpatient. Plan documents usually list any limits on the length of a stay.California centers here show Shasta Health on their own websites. The simplest step before admission is a call to the facility and the plan. Ask whether the center is in network, whether prior authorization or a referral is needed, and what out-of-pocket costs could apply for the care planned.

Rehab Centers Near You

Drug and Alcohol Rehab Centers That Accept Shasta Health

Decision Point LLC – Prescott

505 Whipple Street, Prescott, Arizona, 86301

4.7★★★★★~~173~~

Joint Commission

DetoxHospital detoxInpatient+6

Accepts InsuranceAccepts MedicaidAccepts TRICARE+1

Co-occurring DisordersMATTrauma-informed+7

Decision Point LLC is based on Whipple Street in Downtown Prescott, the courthouse square district, with Whiskey Row on its western side. Levels of care recorded for this provider include addiction detox, medically supervised detox and medication-assisted detox, with 16 others listed. Care is provided in a residential setting, with clinical staff on site. The Joint Commission accreditation is recorded for this facility.Treatment addresses substance use alongside co-occurring mental health conditions, including co-occurring disorders, trauma-…

5.2 miSierra Prieta7.3 miPrescott Regional Airport - Ernest A. Love FieldServes4 towns

Substances treated

Adderall Rehab · Alcohol Detox · Alcohol MAT Friendly · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Ativan (Lorazepam) Rehab · Beer Addiction Treatment · Benzodiazepine Rehab · Binge Drinking Treatment · +53 more

Levels of care

14-Day Rehab · 21-Day Rehab · 30-Day Rehab · Addiction Retreat · Aftercare and Continuing Care · Alcohol Detox Program · Anxiety Retreat · Ativan (Lorazepam) Detox Program · Benzodiazepine Detox Program · Buprenorphine-Assisted Detox · +61 more

Therapies

12 Step Rehab · Activity Therapy · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · +7 more

Mental health

Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · +4 more

Groups served

Adult Rehab · Couples Rehab · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · Men's Inpatient Rehab · Men's Outpatient Rehab · Men's PTSD Rehab · Men's Rehab · +40 more

Support services

Case Management · Community Outreach · Education and Job Training · Employment Support · Health and Wellness Support · Health Education · Hepatitis C Treatment · HIV Treatment · Housing and Employment Support · Housing Assistance · +8 more

Insurance accepted

ACPN · Aetna · AmeriHealth · Anthem / Elevance Health · Carelon Behavioral Health · Cigna Healthcare · FedMed · GEHA · Health Choice of Oklahoma · Humana · +10 more

Another Chance Clinical Services LLC – Portland

12670 NW Barnes Road, Suite 200, Portland, Oregon, 97229

4.8★★★★★80

Joint Commission

PHPIOPOutpatient+1

Accepts InsuranceAccepts MedicaidAccepts TRICARE+3

Young adultsWomenMen+2

Another Chance Clinical Services LLC – Portland is located at 12670 NW Barnes Road, Suite 200 in Portland, Washington County, Oregon and delivers intensive outpatient program (IOP), outpatient services (OP) and partial hospitalization program (PHP). Care runs to a scheduled timetable, so people return home outside sessions. People weighing options in Portland can compare this against nearby providers before making contact. Details here draw on the Substance Abuse and Mental Health Services Administration treatment locator,…

8.6 miTualatin Mountains11 miPortland International AirportServes15 towns

Substances treated

Adderall Rehab · Alcohol MAT Friendly · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · Dexedrine Rehab · +32 more

Levels of care

Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Intensive Outpatient Program (IOP) · Outpatient Rehab · Partial Hospitalization Program (PHP) · Post-Treatment Follow-Up · Recurrence Prevention · Weekend Rehab

Therapies

12 Step Rehab · Addiction Counseling · Anger Management · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · +3 more

Mental health

Psychosocial Rehabilitation · Social Skills Training

Groups served

Adult Rehab · Court Ordered Rehab · DUI and DWI Programs · Men's Outpatient Rehab · Men's Rehab · Women's Outpatient Rehab · Women's Rehab · Young Adult Rehab

Support services

Case Management · Community Outreach · Employment Support · Housing and Employment Support · Housing Assistance · Peer Support · Practical Support · Recovery Support Services · Self Help Groups · Suicide Prevention Services · +1 more

Insurance accepted

Aetna · Allcare Health · GEHA · Kaiser Permanente · Managed Health Network (MHN) · Medica · Medicaid · Moda Health · PacificSource · Providence Health Plan · +4 more

Carleton Recovery Centers – Prescott

505 West Whipple Street, Prescott, Arizona, 86301

4.7★★★★★~~173~~

SAMHSA listed

ResidentialTelehealth

Accepts InsuranceAccepts MedicaidAccepts TRICARE+1

Co-occurring DisordersTrauma-informedVeterans+5

The facility sits on West Whipple Street, in the Downtown Prescott district of Prescott — the courthouse square district, with Whiskey Row on its western side. Levels of care recorded for this provider include residential inpatient treatment, partial hospitalization program (PHP) and PHP (day treatment program), with 2 others listed. Care is provided in a residential setting, with clinical staff on site.Treatment addresses substance use alongside co-occurring mental health conditions, including co-occurring disorders, trauma- and…

5.2 miSierra Prieta7.3 miPrescott Regional Airport - Ernest A. Love FieldServes4 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Kratom Rehab · Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Prescription Stimulant Rehab · Ritalin Rehab · Smoking Cessation Counseling · Smoking Cessation Medication · +3 more

Levels of care

30-Day Rehab · Addiction Retreat · Anxiety Retreat · Depression Retreat · Dual Diagnosis Retreat · Executive Retreat · Mental Health Retreat · Non-12-Step Rehab · Online Rehab and Telehealth · PTSD Retreat · +4 more

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · Integrated Dual Disorder Treatment · Specialized Therapy

Mental health

Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychosocial Rehabilitation · Psychosocial Rehab Services · +2 more

Groups served

Adult Rehab · Couples Rehab · Rehab for Domestic Violence Survivors · Senior Rehab · Senior Residential Rehab · Senior Telehealth · Trauma Informed Rehab · Trauma Survivor Programs · Veterans and Military Rehab · Veterans Dual Diagnosis Rehab · +7 more

Support services

Case Management · Health and Wellness Support · Housing and Employment Support · Nutrition and Fitness Counseling · Recovery Support Services · Vocational Rehabilitation

Insurance accepted

ACPN · Aetna · AmeriHealth · Anthem / Elevance Health · Carelon Behavioral Health · Cigna Healthcare · FedMed · GEHA · Health Choice of Oklahoma · Humana · +10 more

PHP2 photos

Shoreline Recovery Center Alcohol and Drug Rehab San Diego

3911 Fifth Ave #202, San Diego, CA 92103, United States

5.0★★★★★~~203~~

PHPOutpatient

Accepts InsuranceSelf-Pay

Co-occurring DisordersTrauma-informedSeniors+5

Shoreline Recovery Center is a premier addiction and mental health treatment facility located in the coastal community of San Diego. Established over 15 years ago, the center focuses on an integrated approach to healing, specializing in dual-diagnosis care for those navigating the intersection of substance use and mental health challenges. The drug and alcohol rehab facility Hillcrest is proudly accredited by The Joint Commission, earning the "Gold Seal" for its commitment to high standards of…

3.1 miSan Diego River2.0 miSan Diego International AirportServes13 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Prescription Stimulant Rehab · Ritalin Rehab · Smoking Cessation Counseling · Smoking Cessation Medication · Vaping Cessation · +1 more

Levels of care

Evening Treatment · Non-12-Step Rehab · Outpatient Rehab · Partial Hospitalization Program (PHP) · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · EMDR Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · Integrated Dual Disorder Treatment · +1 more

Mental health

Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychosocial Rehabilitation · Psychosocial Rehab Services · Serious Mental Illness Treatment · +1 more

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Legal Advocacy Support · Senior Outpatient Rehab · Senior PHP · Senior Rehab · Trauma Informed Rehab · Trauma Survivor Programs · Young Adult Rehab

Support services

Case Management · Peer Support · Recovery Support Services · Suicide Prevention Services

Insurance accepted

Aetna · Anthem / Elevance Health · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · Shasta Health · TRICARE · UnitedHealthcare (UHC) · VA Community Care

Detox2 photos

Shoreline Recovery Center

183 Calle Magdalena

5.0★★★★★29

Joint Commission

DetoxPHPIOP+2

Accepts InsuranceAccepts TRICARESelf-Pay

Co-occurring DisordersMATTrauma-informed+6

Shoreline Recovery Center delivers structured outpatient care designed to help individuals build a balanced, purposeful life in recovery. The facility utilizes a multi-disciplinary approach that emphasizes evidence-based clinical practices and collaborative treatment plans, ensuring that every person receives individualized attention tailored to their recovery journey. Established in 2017, the organization maintains high clinical and administrative standards as verified by national healthcare evaluation bodies. The comprehensive care model incorporates specialized treatment tracks for adults and young…

9.5 miSaint Malo Beach5.7 miMcClellan-Palomar AirportServes12 towns

Substances treated

Adderall Rehab · Alcohol MAT Friendly · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · +35 more

Levels of care

Aftercare and Continuing Care · Clonidine and Lofexidine Detox · Continuing Care · Detox by Substance · Detox Centers · Discharge Planning · Evening Treatment · Intensive Outpatient Program (IOP) · Outpatient MAT Clinic · Outpatient Rehab · +5 more

Therapies

12 Step Rehab · Activity Therapy · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Couples Counseling · Dialectical Behavior Therapy (DBT) · +10 more

Mental health

Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Psychosocial Rehab Services · +3 more

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Legal Advocacy Support · Men's Dual Diagnosis Rehab · Men's Outpatient Rehab · Men's Rehab · +12 more

Support services

Insurance accepted

Aetna · Anthem / Elevance Health · BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · MultiPlan / PHCS · Shasta Health · TRICARE · UMR · UnitedHealthcare (UHC)

Recovery Village at Palmer Lake – Palmer Lake

443 South Highway 105, Palmer Lake, Colorado, 80133

4.4★★★★☆~~609~~

Joint Commission

DetoxResidentialAftercare

Accepts InsuranceAccepts MedicaidAccepts TRICARE+1

Co-occurring DisordersMATTrauma-informed+8

Spanish spoken

Recovery Village at Palmer Lake sits at 443 South Highway 105, Palmer Lake — around 1.3 miles from Woodmoor and 1.8 from Monument. The practical catchment runs to roughly 12 miles, covering Gleneagle, Air Force Academy, Larkspur and Black Forest. The facility falls within El Paso County for the purposes of state and county-funded treatment. Services run to detox and residential treatment. Medication-assisted treatment is part of the offer, the approach with the strongest evidence…

9.8 miBurgess River22 miCity of Colorado Springs Municipal AirportServes3 towns

Substances treated

Levels of care

14-Day Rehab · 21-Day Rehab · 30-Day Rehab · 45-Day Rehab · 60-Day Rehab · 90-Day Rehab · Addiction Retreat · Aftercare and Continuing Care · Alcohol Detox Program · Anxiety Retreat · +54 more

Therapies

12 Step Rehab · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · +4 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and Trauma · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Social Skills Training · Trauma Treatment

Groups served

Adult Rehab · Court Ordered Detox · Court Ordered Dual Diagnosis Rehab · Court Ordered MAT · Court Ordered Rehab · Court Referral Accepted · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · +44 more

Support services

Case Management · Community Outreach · Health and Wellness Support · Health Education · HIV Treatment · Housing and Employment Support · Housing Assistance · Intervention Services · Peer Support · Practical Support · +4 more

Languages

Spanish Speaking Rehab

Insurance accepted

6 Degrees Health · ACPN · Aetna · American Behavioral · Anthem / Elevance Health · Cigna Healthcare · Colorado Community Health Alliance · EBMS · First Choice Health · First Health · +14 more

Newport Academy – Charlotte (10450 Brief Road)

10450 Brief Road, Charlotte, North Carolina, 28227

2.5★★★☆☆14

SAMHSA listed

ResidentialPHPOutpatient+1

Accepts InsuranceAccepts TRICARESelf-Pay

Co-occurring DisordersTrauma-informedTeens+4

Treatment at Newport Academy – Charlotte (10450 Brief Road) runs from 10450 Brief Road in Charlotte, Mecklenburg County, North Carolina, covering outpatient services (OP), partial hospitalization program (PHP) and residential inpatient. Care is delivered on site, so people stay for the duration of the program. Anyone searching around Charlotte may want to check availability and admission criteria directly. Records for this location come from the federal treatment locator run by the Substance Abuse and Mental…

22 miWest Branch Rocky River16 miConcord-Padgett Regional AirportServes7 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Kratom Rehab · Prescription Stimulant Rehab · Ritalin Rehab · Stimulant Rehab · Vyvanse Rehab

Levels of care

30-Day Rehab · Addiction Retreat · Anxiety Retreat · Depression Retreat · Dual Diagnosis Retreat · Evening Treatment · Executive Retreat · Mental Health Retreat · Non-12-Step Rehab · Online Rehab and Telehealth · +9 more

Therapies

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychosocial Rehabilitation · Psychosocial Rehab Services · PTSD Treatment · +2 more

Groups served

Adult Rehab · Couples Rehab · Teen Dual Diagnosis Rehab · Teen Outpatient Rehab · Teen PHP · Teen PTSD Rehab · Teen Rehab · Teen Residential Rehab · Teen Telehealth · Teen Trauma Rehab · +2 more

Support services

Education and Job Training · Health and Wellness Support · Housing and Employment Support · Nutrition and Fitness Counseling · Peer Support · Recovery Support Services · Suicide Prevention Services · Vocational Rehabilitation

Insurance accepted

BCBS (Blue Cross Blue Shield) · Carelon Behavioral Health · First Choice Health · Health Net (Centene) · HealthPartners · Kaiser Permanente · Optum · Regence BlueShield · Shasta Health · TRICARE

Newport Academy – Charlotte (9518 Brief Road)

9518 Brief Road, Charlotte, North Carolina, 28227

SAMHSA listed

ResidentialPHPOutpatient+1

Accepts InsuranceAccepts TRICARESelf-Pay

Co-occurring DisordersTrauma-informedTeens+4

Newport Academy – Charlotte (9518 Brief Road) is located at 9518 Brief Road in Charlotte, Mecklenburg County, North Carolina and delivers outpatient services (OP), partial hospitalization program (PHP) and residential inpatient. Care is delivered on site, so people stay for the duration of the program. Anyone searching around Charlotte may want to check availability and admission criteria directly. This location appears in the federal treatment locator maintained by the Substance Abuse and Mental Health Services…

21 miWest Branch Rocky River16 miConcord-Padgett Regional AirportServes7 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Kratom Rehab · Prescription Stimulant Rehab · Ritalin Rehab · Stimulant Rehab · Vyvanse Rehab

Levels of care

Therapies

Mental health

Groups served

Support services

Insurance accepted

Newport Academy – Pineville

9101 Pineville Matthews Road, Suite C-1, Pineville, North Carolina, 28134

SAMHSA listed

ResidentialPHPOutpatient+1

Accepts InsuranceAccepts TRICARESelf-Pay

Co-occurring DisordersTrauma-informedTeens+4

Based at 9101 Pineville Matthews Road, Suite C-1 in Pineville, Mecklenburg County, North Carolina, Newport Academy – Pineville provides outpatient services (OP), partial hospitalization program (PHP) and residential inpatient. Care is delivered on site, so people stay for the duration of the program. Those looking in the Pineville area should confirm current openings when they call. The Substance Abuse and Mental Health Services Administration lists this location in its federal treatment locator. Because programs are…

10 miSouth Fork Catawba River9.7 miCharlotte Douglas International AirportServes11 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Kratom Rehab · Prescription Stimulant Rehab · Ritalin Rehab · Stimulant Rehab · Vyvanse Rehab

Levels of care

Therapies

Mental health

Groups served

Support services

Insurance accepted

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Common questions

Answered from what is listed here.

What is Shasta Health insurance?

Shasta Health usually refers to Shasta Administrative Services, a Redmond, Oregon third-party administrator formed in 2001. It was not an insurer and carried no risk. It processed claims and answered member questions for self-funded medical, dental and prescription plans, specializing in plans sponsored by Native American groups in the Pacific Northwest.

Because the plan sponsor, not the administrator, sets the benefits, substance use coverage varied from one tribal or employer plan to the next.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

Is Shasta Administrative Services still operating?

No. Shasta notified all of its clients in 2024 that it would close operations, and by June 2024 its voicemail was full with no one onsite to take coverage calls. Its Missouri third-party administrator license, TP431190, went inactive on July 1, 2024 after it was not renewed.

No final dissolution or liquidation date has been published, so a former member should ask the plan sponsor which administrator now handles claims.

Who replaced Shasta for Grand Ronde tribal health plans?

The Forest County Potawatomi Insurance Department, a Wisconsin-based third-party administrator, took over the Confederated Tribes of Grand Ronde plans effective July 1, 2024. Claims moved across by June 20 and members received new ID cards. Its number is 715-478-4610, with email fcpinsurance@fcp-nsn.gov.

Only the claims administrator changed. The plans kept the First Choice Health PPO network, so a treatment center's in-network status was not affected by the switch.

Does Shasta cover rehab?

Yes, the plans Shasta administered covered substance use treatment, though the plan sponsor set the benefits rather than Shasta itself. Grand Ronde's Skookum Health Assistance Program covers chemical dependence care, and under its 2026 changes inpatient drug or alcohol treatment is covered at 100 percent in-network.

Primary insurance must be billed first, since Skookum describes itself as a payer of last resort. Some services need pre-authorization and some involve cost sharing.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

Does Shasta cover inpatient rehab?

Yes. For Grand Ronde Skookum members, inpatient drug or alcohol treatment is covered at 100 percent in-network under the program's 2026 benefit changes, with any primary insurance billed first. Grand Ronde Purchased/Referred Care can also help members outside the service area with chemical dependency residential treatment.

That inpatient benefit now runs under the successor administrator, the Forest County Potawatomi Insurance Department, rather than Shasta, which stopped administering the plans on June 30, 2024.

Inpatient Rehabhttps://rehabseekers.com/programs/inpatient/

Does Shasta cover mental health and therapy?

Yes. The Skookum Health Assistance Program covers mental health alongside medical, dental, optical and prescription benefits. For Grand Ronde members, the Tribe's CTGR Behavioral Health Program is a state-licensed outpatient mental health and alcohol and drug program offering individual, group and family therapy, crisis counseling and psychiatric medication management.

No published visit limits were found. The program also provides assessments, referrals to residential or outpatient care, dual-diagnosis treatment and aftercare, and can be reached at 503-879-2026.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

Does Shasta need prior authorization for rehab?

Yes, for some services. The Skookum Health Assistance Program states that certain services require pre-authorization, and Grand Ronde Purchased/Referred Care requires prior approval for all routine care, including follow-up visits. No medical necessity criteria such as ASAM, InterQual or MCG were published for these plans.

Check with the plan office before admission rather than after. The Grand Ronde Skookum office can be reached at 503-879-2487 or 800-749-2928.

Residential Rehabhttps://rehabseekers.com/programs/residential/

What network did Shasta plans use?

The Grand Ronde plans administered by Shasta used the First Choice Health PPO network, which covers Washington and the wider Northwest. They kept that network after the July 2024 change of administrator, so a center that was in network stayed in network. First Choice Health runs a Find Care provider search.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

What is the Shasta phone number?

Shasta's member customer service line was 800-441-4518 and its claims line was 1-800-880-5877. By mid-2024 neither was being answered, the voicemail was full and no staff were onsite. Grand Ronde members should now call the Forest County Potawatomi Insurance Department at 715-478-4610.

For treatment questions, Grand Ronde members can reach the Tribe's Behavioral Health Program at 503-879-2026 or Great Circle Recovery at 1-888-983-9866.

What states did Shasta operate in?

Shasta was based in Redmond, Oregon and served self-funded employers and tribes across the Pacific Northwest. Its 2023 client list included the Washington tribes Chehalis, Jamestown S'Klallam, Nisqually, Nooksack and Suquamish, plus Shoshone-Paiute at Duck Valley on the Idaho and Nevada line. It also held a Missouri administrator license.

Which administrators took over those other tribal plans after the wind-down has not been publicly confirmed, so members should ask their tribal benefits office.

Is Shasta Health the same as Shasta County Medi-Cal?

No, they are unrelated. Shasta Administrative Services is an Oregon third-party administrator with no connection to Shasta County, California. Medi-Cal managed care in that county is run by Partnership HealthPlan of California, reachable at 800-863-4155 or TTY 800-735-2929, and residents are enrolled automatically.

Partnership HealthPlan serves 63,267 Medi-Cal members in Shasta County as of July 2026, roughly 35 percent of the county population.

Medicaid Rehabhttps://rehabseekers.com/insurance-accepted/medicaid/

Is Skookum insurance?

No. The Skookum Health Assistance Program describes itself as a secondary resource and payer of last resort, not insurance. Members must use or enroll in free alternate resources such as Medicaid, Medicare or employer coverage first, and Skookum then helps with remaining covered costs.

Skookum covers most medical, dental, optical, mental health, chemical dependence and prescription services, though some have limited funding, some need pre-authorization and some involve cost sharing.

Medicaid Rehabhttps://rehabseekers.com/insurance-accepted/medicaid/

Does Shasta have a Medicaid or Medicare plan?

No, none. Shasta offered no Medicaid or Medicare Advantage products, which is normal for a third-party administrator rather than an insurer. The tribal plans it administered work the other way round: members must enroll in Medicaid or Medicare first, because those plans pay only as a last resort.

Medicare Rehabhttps://rehabseekers.com/insurance-accepted/medicare/

Why did Shasta close?

A 2022 software upgrade and staff shortages caused a claims backlog, and some members' bills went to collections. Clients fell away, finances worsened, and Grand Ronde lent the company nearly 2 million dollars through Upqwena LLC. A prospective buyer withdrew in fall 2023 and the company began winding down.

By April 2024 the Tribe said the situation had slowly deteriorated and that it was unlikely to recover all of the money it had lent.

Is there a tribal rehab program for Grand Ronde members?

Yes. Main Street Recovery in Sheridan, Oregon is a residential program for adults 18 and older. Grand Ronde members receive priority for admission, and members of other federally recognized Oregon tribes are accepted as well. The program can be reached at 503-879-1501.

Great Circle Recovery, the Tribe's substance use program, takes walk-ins Monday to Friday from 6:00 AM to noon and can be reached at 1-888-983-9866.

Residential Rehabhttps://rehabseekers.com/programs/residential/

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Shasta Health is the name treatment centers write on their payment lists for Shasta Administrative Services, a third-party administrator in Redmond, Oregon that processed claims for self-funded health plans rather than selling insurance of its own. It carried no risk and set no benefits. The plan sponsor, usually a Pacific Northwest tribe or a self-funded employer, decided what addiction treatment was paid for, and Shasta handled enrollment, claims and member questions.

That distinction matters more than usual here, because Shasta told its clients in 2024 that it was closing. Its Missouri administrator license, TP431190, admitted January 15, 2014, went inactive on July 1, 2024 after it was not renewed, and by mid-June 2024 the claims line voicemail was full with nobody onsite to answer coverage calls. Its largest client, the Confederated Tribes of Grand Ronde, moved claims administration to the Forest County Potawatomi Insurance Department on July 1, 2024, while keeping the same First Choice Health provider network.

So a card showing Shasta is, in 2026, almost certainly out of date, and the first job is finding out who administers the plan now. The guide below covers what the plans Shasta ran paid for at each level of care, where pre-authorization applied, what a stay costs when a plan is a payer of last resort, what is known and not known about medication coverage, and how to search for a program when the administrator name on the card has changed.

Does Shasta Health Cover Drug and Alcohol Rehab?

Shasta covered nothing itself. It administered benefits written by the plan sponsor, and the tribal plans it ran did include substance use treatment. The Grand Ronde Skookum Health Assistance Program covers medical, dental, optical, mental health, chemical dependence, prescriptions and durable medical equipment, with some services carrying limited funding, pre-authorization or cost sharing.

Skookum describes itself as a secondary resource and a payer of last resort, not insurance. Members have to use or enroll in free alternate resources first, which means Medicaid, Medicare or employer coverage pays before the tribal program does. Shasta held no Medicaid or Medicare Advantage products of its own, which is normal for an administrator.

Which plan is the card for? Shasta administered two Grand Ronde plans covering roughly 7,000 members: the Skookum program for Tribal members in and out of area, and the employee plan for Tribal government, Grand Ronde Fuel and Spirit Mountain Casino staff. Its website also listed Chehalis, Jamestown S’Klallam, Nisqually, Nooksack, Shoshone-Paiute and Suquamish as clients. Which administrator each of those plans uses now is a question for the tribal benefits office.

What Did the Plans Shasta Administered Pay For at Each Level of Care?

Level-of-care detail was never published in any plan document we could locate, so the honest answer is that chemical dependence treatment is a covered category and the detail sits in the summary plan description held by the tribe or employer. Grand Ronde Purchased/Referred Care covers mental health and chemical dependence for eligible members in the seven-county service area of Marion, Polk, Yamhill, Multnomah, Tillamook, Washington and Clackamas, and can help out-of-area members with residential chemical dependency treatment.

Medical Detox

No separate withdrawal management benefit, day limit or medical necessity standard was published for these plans. Ask the current administrator whether medical detox is authorized as part of an inpatient admission or as its own episode, and ask the admitting clinician to document the medical need. Where withdrawal from alcohol or benzodiazepines is already underway, an emergency department is the right destination regardless of who is processing the claim.

Residential and Inpatient

Under Skookum’s 2026 benefit changes, inpatient drug or alcohol treatment is paid at 100% in network, with primary insurance used first. That figure belongs to the Skookum program under its current administrator rather than to Shasta. The tribe also operates a residential program for adults 18 and older in Sheridan, Oregon, Main Street Recovery, on 503-879-1501, with priority for Grand Ronde members and places for members of other federally recognized Oregon tribes. For a stay outside the tribal system, a residential rehab admission runs through the plan’s authorization route.

PHP, IOP and Outpatient

Partial hospitalization and intensive outpatient benefits are not separately described in any Shasta-era document. The CTGR Behavioral Health Program, on 503-879-2026, is a state-licensed integrated outpatient mental health and alcohol and drug program offering assessments, referrals to residential and outpatient care, individual, group and family therapy, crisis counseling, peer support, aftercare, dual-diagnosis care and psychiatric medication management, with counseling once or twice a week. Great Circle Recovery, the tribal substance use program, takes walk-ins Monday to Friday from 6:00 AM to 12:00 PM and answers on 1-888-983-9866. A step down into an intensive outpatient program elsewhere needs the plan’s written benefit in hand first.

Does Shasta Health Need Prior Authorization for Rehab?

Yes for some services, and the rule now belongs to whoever replaced Shasta. Skookum states that some services require pre-authorization, and Purchased/Referred Care requires prior approval for all routine medical care, including follow-up visits, with members applying for alternate resources first. No published criteria, such as ASAM or a commercial review standard, were attached to those decisions.

While Shasta was administrator, pre-authorization requests went to a voicemail line on 541-504-2777 or by email to the provider address on its portal. Those routes date from April 2024 and are not staffed. A member whose coverage comes through Indian Health Service funding or a tribal program should treat the referred care office, not the former administrator, as the gatekeeper.

How Does a Grand Ronde Member Get Rehab Authorized Now?

Start with the Skookum office on 503-879-2487 or 800-749-2928, or the Health and Wellness Business Office on 503-879-2011, and route claims questions to the Forest County Potawatomi Insurance Department on 715-478-4610. Employees on the tribal employer plan reach the Benefits and Risk Manager on 503-879-2031. New ID cards went out when claims moved over in June 2024.

If an old claim is unpaid. A 2022 software conversion left Shasta with a claims backlog, and some members’ bills reached collections while claims sat unprocessed. A bill from that period is worth raising with the tribal benefits office and the successor administrator together rather than paying it to stop the letters.

How Much Does Rehab Cost With Shasta Health?

No cost-sharing schedule was ever published for the plans Shasta administered. Skookum says some services involve patient cost sharing without giving figures, and its 2026 benefit pays inpatient drug or alcohol treatment at 100% in network once primary insurance has paid. Because the program is a payer of last resort, the amount owed turns first on what Medicaid, Medicare or an employer plan covers.

Out of network is where the exposure sits. Grand Ronde plans use the First Choice Health PPO network, and its Find Care search is where network status is settled for a given clinic. Without that network discount, the sums below are what an admissions team would bill a self-paying patient.

Typical US market rates before insurance
Level of care	Monthly	Daily
Medical detox (7–14 days)	$1,500 – $5,200 per week	$215 – $745
Residential inpatient	$6,200 – $26,000	$205 – $865
PHP	$7,200 – $14,000	$240 – $465
IOP	$2,700 – $9,200	$90 – $305
Outpatient	$1,300 – $5,200	$45 – $175

Tribal outpatient rehab and residential services carry no charge to eligible members, which is why the referred care route is usually settled before anyone prices a private admission.

Does Shasta Health Cover Suboxone, Methadone and Other Addiction Medication?

No formulary, prior authorization policy or pharmacy benefit manager was published for the plans Shasta administered, so there is no documented rule on buprenorphine, naltrexone or methadone. Skookum covers prescriptions as a general category, and prescriptions under Purchased/Referred Care must be approved or filled at the Grand Ronde Pharmacy. The CTGR Behavioral Health Program provides psychiatric medication management.

What to Ask Before the First Dose

Ask the current administrator which tier buprenorphine products sit on, whether a long-acting injectable needs authorization, and whether dosing inside an opioid treatment program is billed as a program service rather than a pharmacy fill. A methadone clinic dispenses on site, so the question is authorization of the program, not the drug.

Where Medication Fits in the Plan

Because the tribal program pays after other coverage, medication assisted treatment started under Medicaid or an employer plan usually continues on that card, with the tribal benefit covering what the primary payer leaves. Keep the prescriber, the clinic and the benefits office talking to each other so a transfer between administrators does not interrupt a daily dose.

Which Rehab Centers Are In-Network With Shasta Health?

Network status under these plans came from the provider network, not from Shasta. A program is in network when it holds a contract with the network the plan rents, First Choice Health for the Grand Ronde plans, and holds the state license its level of care requires. The First Choice Health Find Care search and the benefits office named on the current ID card are where that status is settled.

Programs that accept Shasta Health are gathered on this page, with level-of-care pages for detox centers and tribal rehab centers alongside it. Each listing shows the payments the program says it accepts, its licensing and accreditation, and how far it sits from the nearest airport, so a shortlist can be drawn up before the call that settles who pays.

How Do I Find a Rehab That Takes Shasta Health?

Call the plan sponsor rather than the administrator. For Grand Ronde members that is the Skookum office on 503-879-2487 or 800-749-2928, with claims handled by the Forest County Potawatomi Insurance Department on 715-478-4610. For another tribal or employer plan, the benefits office named on the newest ID card holds the answer, and the old Shasta numbers no longer reach anyone.

Searching geographically helps when the plan name on a treatment center’s website is out of date. Listings across Oregon and Washington cover the region these plans drew on, and asking an admissions team which networks it contracts with is more useful than asking whether it takes Shasta.

Is Shasta Health the Same as Shasta County Medi-Cal?

No. Shasta Administrative Services was an Oregon administrator owned through Lamatsin LLC, 51% by the Confederated Tribes of Grand Ronde through Huyhuy LLC and 49% by Hawaii-Western Management Group of Honolulu, which bought it from Jeld-Wen Inc. on November 1, 2012. Shasta County, California has no connection to it; Medi-Cal managed care there runs through Partnership HealthPlan of California on 800-863-4155, with automatic enrollment.

Before you call a program: find out who administers the plan today, have the sponsor and plan name ready, and ask which provider network the program contracts with. Where the plan is a payer of last resort, settle the primary coverage first, because that decides nearly all of the bill.

References and Citations

Confederated Tribes of Grand Ronde — Tribal Council updates and Smoke Signals reporting on Shasta Administrative Services ownership, lending, wind-down and the transfer of claims administration, 2012–2024.
Confederated Tribes of Grand Ronde — Skookum Health Assistance Program, Purchased/Referred Care, Behavioral Health Program and tribal recovery service pages.
Missouri Department of Commerce and Insurance — third party administrator license record for Shasta Administrative Services Inc.
Shasta Administrative Services — member, provider and employer portal pages; First Choice Health — PPO network and Find Care provider search.
RehabSeekers directory listings and market rate research, United States, 2026. Ranges are indicative and vary by facility, length of stay and coverage.