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Truli for Health

Rehabs That Take Truli for Health

Truli for Health is a Florida health plan, and its members can have coverage for drug and alcohol treatment. Benefits vary by plan, by network and by level of care, so detox, residential stays and outpatient programs may each be covered differently depending on the member’s policy and the provider involved.The centers on this page name Truli for Health on their own websites, and each is in Florida. Before admission, call the facility and the plan to check your benefits, whether the center is in network, whether prior authorization is needed and what you may pay yourself.

Rehab Centers Near You

Drug and Alcohol Rehab Centers That Accept Truli for Health

Coastal Detox Inc – Stuart

1131 SE Indian Street, Stuart, FL, 34997

4.8★★★★★~~290~~

Joint Commission

DetoxHospital detoxInpatient+5

Accepts InsuranceAccepts MedicaidAccepts Medicare+4

Co-occurring DisordersMATMethadone+10

Spanish spoken

The address on record is 1131 SE Indian Street in Stuart, Florida. It is recorded as offering residential treatment, partial hospitalization and intensive outpatient. This is recorded as treating co-occurring conditions rather than one in isolation. Care runs on site, with accommodation included for the duration. Family involvement is listed as part of the provision. Federal registration is held through SAMHSA, and licensing sits with the Florida Department of Children and Families.

3.0 miSouth Fork Saint Lucie River34 miPresident Donald J. Trump International AirportServes7 towns

Substances treated

Adderall Rehab · Alcohol Detox · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Ativan (Lorazepam) Rehab · Beer Addiction Treatment · Benzodiazepine Rehab · Binge Drinking Treatment · Carfentanil Rehab · +53 more

Levels of care

14-Day Rehab · 21-Day Rehab · 30-Day Rehab · Addiction Retreat · Aftercare and Continuing Care · Alcohol Detox Program · Anxiety Retreat · Ativan (Lorazepam) Detox Program · Benzodiazepine Detox Program · Buprenorphine-Assisted Detox · +61 more

Therapies

12 Step Rehab · Activity Therapy · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Couples Counseling · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · +8 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and Trauma · Family Education Programs · Mental Health Conditions · Mental Health Crisis Services · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Social Skills Training · +1 more

Groups served

Active Duty Military Detox · Active Duty Military Dual Diagnosis Rehab · Active Duty Military Medicare Rehab · Active Duty Military Outpatient Rehab · Active Duty Military Rehab · Active Duty Military Suboxone · Active Duty Military Trauma Rehab · Active Duty Military TRICARE Rehab · Adult Rehab · Couples Rehab · +78 more

Support services

Case Management · Community Outreach · Health and Wellness Support · Health Education · HIV Treatment · Housing and Employment Support · Housing Assistance · Nutrition and Fitness Counseling · Peer Support · Practical Support · +5 more

Languages

Spanish Speaking Rehab

Insurance accepted

Aetna · Ambetter (Centene) · AmeriHealth · Avmed · CarePlus Health Plans · Cigna Healthcare · ComPsych · Emblem Health · First Health · Golden Rule Insurance Company · +10 more

Phoenix House Florida – Tampa

2103 North Rome Avenue, Tampa, FL, 33607

5.0★★★★★1

CARF accredited

IOPOutpatientAftercare

Accepts InsuranceAccepts MedicaidAccepts State Insurance+5

Co-occurring DisordersMATTrauma-informed+7

Spanish spokenDeaf and HoH

Phoenix House Florida is a substance use treatment clinic based in Tampa, Florida, where outpatient treatment is offered to clients. Phoenix House Florida is based in Tampa, Florida, and takes calls from people exploring their options. Staff at Phoenix House Florida can answer questions about what treatment involves here. Anyone interested in learning more can reach out directly to Phoenix House Florida. Phoenix House Florida is one of the treatment options available to people in…

0.8 miDuran Park3.6 miTampa International AirportServes13 towns

Substances treated

Adderall Rehab · Alcohol MAT Friendly · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · +34 more

Levels of care

Aftercare and Continuing Care · Continuing Care · Discharge Planning · Evening Treatment · Intensive Outpatient Program (IOP) · Outpatient MAT Clinic · Outpatient Rehab · Overdose Prevention Education · Post-Treatment Follow-Up · Recurrence Prevention · +1 more

Therapies

12 Step Rehab · Addiction Counseling · Anger Management · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Couples Counseling · Evidence-Based Therapy · Family Therapy · +5 more

Mental health

Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and Trauma · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · Psychosocial Rehabilitation · Social Skills Training · Trauma Treatment

Groups served

Adult Rehab · Couples Rehab · Court Ordered Dual Diagnosis Rehab · Court Ordered MAT · Court Ordered Outpatient Rehab · Court Ordered Rehab · Court Referral Accepted · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · +24 more

Support services

Health and Wellness Support · Housing and Employment Support · Housing Assistance · Suicide Prevention Services

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab · Spanish Speaking Rehab

Insurance accepted

Aetna · Ambetter (Centene) · Anthem / Elevance Health · Avmed · BayCare Health Plans · BCBS (Blue Cross Blue Shield) · Blue Cross Health Options · Carelon Behavioral Health · Centene corporation · Children's Medical Services (CMS Health Plan) · +18 more

Orlando Outpatient Center – Maitland

100 East Sybelia Avenue, Maitland, FL, 32751

4.5★★★★★47

SAMHSA listed

OutpatientTelehealth

Accepts InsuranceSelf-Pay

Co-occurring DisordersSeniorsYoung adults+4

This provider is listed at 100 East Sybelia Avenue, Maitland, Florida. The facility is listed for intensive outpatient and outpatient care. The record covers addiction and mental health provision together. Provision is outpatient, so no overnight stay is involved. Telehealth appointments are recorded as available, which widens what is reachable for anyone without transport. The record notes group sessions alongside individual work. Federal registration is held through SAMHSA, and licensing sits with the Florida Department…

9.1 miLittle Wekiva River13 miOrlando Sanford International AirportServes16 towns

Substances treated

Adderall Rehab · Concerta Rehab · Dexedrine Rehab · Nicotine and Tobacco Treatment · Prescription Stimulant Rehab · Ritalin Rehab · Stimulant Rehab · Vyvanse Rehab

Levels of care

Evening Treatment · Non-12-Step Rehab · Online Rehab and Telehealth · Outpatient Rehab · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · Integrated Dual Disorder Treatment · Specialized Therapy

Mental health

Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Family Education Programs · Mental Health Conditions · Mental Health Treatment · Psychosocial Rehabilitation

Groups served

Adult Rehab · Couples Rehab · Court Ordered Rehab · Senior Outpatient Rehab · Senior Rehab · Senior Telehealth · Young Adult Rehab

Support services

Case Management · Education and Job Training · Housing and Employment Support · Recovery Support Services · Suicide Prevention Services

Insurance accepted

Aetna · AmeriHealth · BCBS (Blue Cross Blue Shield) · Cigna Healthcare · First Health · Fort Worth Firefighters Trust · Humana · MultiPlan / PHCS · Optum · Oscar Health · +5 more

Phoenix House Florida Residential Ctr – Citra

15681 North U.S. Highway 301, Citra, FL, 32113

3.1★★★☆☆~~107~~

CARF accredited

DetoxResidentialAftercare

Accepts InsuranceAccepts MedicaidAccepts State Insurance+3

Co-occurring DisordersMATTrauma-informed+8

Spanish spokenDeaf and HoH

The address on record is 15681 North U.S. Highway 301 in Citra, Florida. The record shows residential treatment. Medication for opioid use disorder is offered here alongside talking treatment. People stay on site for the duration, which is what inpatient care means here. Dedicated support is recorded for veterans and military families. Registration is federal, through SAMHSA; licensing is held with the Florida Department of Children and Families.

5.4 miCane Hammock24 miGainesville Regional AirportServes5 towns

Substances treated

Adderall Rehab · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Beer Addiction Treatment · Binge Drinking Treatment · Carfentanil Rehab · Codeine Rehab · Concerta Rehab · Dexedrine Rehab · +35 more

Levels of care

30-Day Rehab · 45-Day Rehab · 60-Day Rehab · 90-Day Rehab · Addiction Retreat · Aftercare and Continuing Care · Anxiety Retreat · Clonidine and Lofexidine Detox · Continuing Care · Depression Retreat · +15 more

Therapies

12 Step Rehab · Activity Therapy · Addiction Counseling · Brief Intervention · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · Family Therapy · +6 more

Mental health

Groups served

Adult Rehab · Couples Rehab · Court Ordered Dual Diagnosis Rehab · Court Ordered MAT · Court Ordered Rehab · Court Referral Accepted · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · +21 more

Support services

Case Management · Community Outreach · Education and Job Training · Employment Support · Health and Wellness Support · Health Education · Housing and Employment Support · Housing Assistance · Peer Support · Practical Support · +6 more

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Residential Rehab · Spanish Speaking Rehab

Insurance accepted

Orlando Recovery Center – Orlando

6000 Lake Ellenor Drive, Orlando, FL, 32809

4.1★★★★☆~~653~~

Joint Commission

DetoxHospital detoxInpatient+5

Accepts InsuranceAccepts TRICAREAccepts State Insurance+1

Co-occurring DisordersMATMethadone+8

6000 Lake Ellenor Drive in Orlando, Florida is the address held for this provider. Provision here is recorded as detox, residential treatment and intensive outpatient. Medication-assisted treatment is recorded, combining prescribing with regular clinical contact. The model is residential: people move in for the length of the program. Telehealth appointments are recorded as available, which widens what is reachable for anyone without transport. Support for veterans appears on the record. Licensing sits with the Florida…

19 miLittle Econlockhatchee River6.3 miOrlando International AirportServes12 towns

Substances treated

Adderall Rehab · Alcohol Detox · Alcohol MAT Friendly · Alcohol Medication Treatment · Alcohol Only Rehab · Alcohol Rehab · Ativan (Lorazepam) Rehab · Beer Addiction Treatment · Benzodiazepine Rehab · Binge Drinking Treatment · +54 more

Levels of care

Therapies

12 Step Rehab · Activity Therapy · Addiction Counseling · Anger Management · Cognitive Behavioral Therapy (CBT) · Contingency Management · Counseling and Therapy · Couples Counseling · Dialectical Behavior Therapy (DBT) · Evidence-Based Therapy · +7 more

Mental health

Assertive Community Treatment (ACT) · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · Family Education Programs · Illness Management and Recovery · Mental Health Conditions · Mental Health Treatment · Psychiatric Medication Management · +5 more

Groups served

Adult Rehab · Couples Rehab · Early HIV Intervention · Hepatitis Support Services · HIV and Hepatitis Care · HIV Support Services · Men's Dual Diagnosis Rehab · Men's Inpatient Rehab · Men's Outpatient Rehab · Men's PTSD Rehab · +26 more

Support services

Case Management · Chronic Illness Management · Community Outreach · Health and Wellness Support · Health Education · Hepatitis C Treatment · HIV Treatment · Housing and Employment Support · Housing Assistance · Nutrition and Fitness Counseling · +8 more

Insurance accepted

Aetna · AmeriHealth · BCBS (Blue Cross Blue Shield) · Cigna Healthcare · First Health · Fort Worth Firefighters Trust · Humana · MultiPlan / PHCS · Optum · Oscar Health · +5 more

UF Health Jacksonville – Jacksonville

655 West 8th Street, Jacksonville, FL, 32209

2.7★★★☆☆~~806~~

SAMHSA listed

InpatientOutpatientWalk-in

Accepts InsuranceAccepts MedicaidAccepts Medicare+4

Co-occurring DisordersTrauma-informedVeterans+5

655 West 8th Street in Jacksonville, Florida is the address held for this provider. Services on file are residential treatment and intensive outpatient. The record shows mental health treatment only. Treatment happens in-house, with residents on site day and night. Group and family work are both recorded. Federal listing is via SAMHSA, and the Florida Department of Children and Families handles licensing in this state.

3.4 miTrout River10 miJacksonville International AirportServes7 towns

Substances treated

Nicotine and Tobacco Treatment · Nicotine Replacement Therapy · Smoking Cessation Counseling · Smoking Cessation Medication · Vaping Cessation

Levels of care

Evening Treatment · Inpatient Rehab · Outpatient Rehab · Rehab Transfers · Walk-In Rehab · Weekend Rehab

Therapies

Activity Therapy · Cognitive Behavioral Therapy (CBT) · Cognitive Remediation Therapy · Counseling and Therapy · Dialectical Behavior Therapy (DBT) · ECT Therapy · Evidence-Based Therapy · Family Therapy · Group Therapy · Individual Therapy · +4 more

Mental health

Alzheimer's and Dementia Care · Co-Occurring Mental Health Conditions · Depression and Anxiety · Depression and PTSD · Depression and Trauma · First Episode Psychosis · Mental Health Conditions · Mental Health Crisis Services · Mental Health Treatment · Psychiatric Walk-In Clinic · +4 more

Groups served

Active Duty Military Dual Diagnosis Rehab · Active Duty Military Medicare Rehab · Active Duty Military Outpatient Rehab · Active Duty Military PTSD Rehab · Active Duty Military Rehab · Active Duty Military Trauma Rehab · Active Duty Military TRICARE Rehab · Adult Rehab · Couples Rehab · Court Ordered Dual Diagnosis Rehab · +19 more

Support services

Case Management · Chronic Illness Management · Health and Wellness Support · Nutrition and Fitness Counseling · Recovery Support Services · Suicide Prevention Services

Insurance accepted

Aetna · Ambetter (Centene) · AmeriHealth · Avmed · Capital Health Plan · Carelon Behavioral Health · CareSource · Cigna Healthcare · Community Care Plan · Devoted Health · +17 more

Phoenix House Florida – Brandon

510 Vonderburg Drive, Brandon, FL, 33511

CARF accredited

IOPOutpatientAftercare

Accepts InsuranceAccepts MedicaidAccepts State Insurance+4

Co-occurring DisordersMATTrauma-informed+7

Spanish spokenDeaf and HoH

The address on record is 510 Vonderburg Drive in Brandon, Florida. According to the federal listing this provider runs intensive outpatient and outpatient care. Medication-assisted treatment forms part of the provision listed here. Treatment is delivered without an overnight stay, around existing commitments. Veterans and military families are recorded as a served group. Federal listing is via SAMHSA, and the Florida Department of Children and Families handles licensing in this state.

7.6 miPalm River15 miTampa International AirportServes6 towns

Substances treated

Levels of care

Therapies

Mental health

Groups served

Support services

Health and Wellness Support · Housing and Employment Support · Housing Assistance · Suicide Prevention Services

Languages

CARF Accredited Deaf and Hard of Hearing Rehab · Deaf and Hard of Hearing Dual Diagnosis Rehab · Deaf and Hard of Hearing MAT · Deaf and Hard of Hearing Rehab · Spanish Speaking Rehab

Insurance accepted

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Common questions

Answered from what is listed here.

Does Truli for Health cover rehab?

Yes. Mental health and substance use disorder services, inpatient and outpatient, are covered benefits when care is received from in-network providers. Inpatient admissions, partial hospitalization, intensive outpatient and substance use rehabilitation all go through prior authorization with New Directions Behavioral Health, the plan's behavioral health manager, now branded Lucet.

Truli is a Florida-only employer HMO, so treatment outside the network is generally not covered apart from emergency room care and emergency transport.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

Does Truli for Health cover inpatient rehab?

Yes. Inpatient mental health and substance use treatment is a covered in-network benefit. On the 2023 Northeast plan designs N2302 and N2304, inpatient behavioral health care carried no charge and the deductible did not apply. Admissions still require prior authorization through New Directions Behavioral Health.

On the 2023 C2122 Central HSA design, inpatient care was no charge once the $7,050 individual deductible was met, so what you pay depends on the employer's plan design.

Inpatient Rehabhttps://rehabseekers.com/programs/inpatient/

Does Truli for Health cover detox?

Yes, when the program is in network and the stay is medically necessary. Truli's published documents do not name medical detox separately, but inpatient mental health and substance use care is a covered benefit, and inpatient admissions are reviewed for authorization through New Directions Behavioral Health beforehand.

Ask the detox program to start the authorization before admission; members can call 1-855-30TRULI (87854) with benefit questions.

Detox Centershttps://rehabseekers.com/programs/detox-centers/

Does Truli for Health cover IOP?

Yes. Intensive outpatient and partial hospitalization are both named as behavioral health services the plan covers subject to review, and each needs prior authorization through New Directions Behavioral Health. Outpatient mental health and substance use visits were no charge on the 2023 Northeast plans N2302 and N2304.

Because this is an HMO, the intensive outpatient program must participate in the network; out-of-network programs are not covered except in an emergency.

Intensive Outpatient Program (IOP)https://rehabseekers.com/programs/outpatient/iop/

Does Truli for Health need prior authorization for rehab?

Yes. Authorization is required for inpatient admissions, partial hospitalization, intensive outpatient and substance use rehabilitation, and it is handled by New Directions Behavioral Health rather than the medical review team. Plan summaries also warn that mental health and substance use benefits may be denied without it.

Medical necessity is judged against Florida Blue's Medical Coverage Guidelines and the benefit agreement; the utilization management department explains criteria on 800-955-5692, option 2.

Residential Rehabhttps://rehabseekers.com/programs/residential/

Does Truli for Health cover out-of-network rehab?

No. Out-of-network treatment is generally not covered under these HMO plans, and plan summaries show no out-of-network deductible or out-of-pocket maximum at all. Only emergency room care and emergency transport are covered outside the network, and balance billing can apply in those cases.

Before admission, ask both the program and the plan whether the center participates, since otherwise the entire bill can fall to you or a loved one.

Self Pay Rehabhttps://rehabseekers.com/payment/self-pay/

Does Truli for Health cover therapy?

Yes. Outpatient mental health and substance use office visits are covered in network. On the 2023 Northeast plans N2302 and N2304 those visits cost nothing and the deductible did not apply. No therapy visit limit appears in the plan summaries published for these designs.

Truli also points members to New Directions self-help tools and offers voluntary case management at no extra cost on 800-955-5692, option 2.

Counseling and Therapyhttps://rehabseekers.com/therapies/counseling-and-therapy/

Does Truli for Health cover online therapy?

Yes. Virtual visits with in-network mental health providers are covered, and BlueVirtualCare is available through the member account when a primary care doctor is unavailable. In-network primary care doctors and behavioral health specialists may bill psychotherapy codes 90832 to 90847, which include family psychotherapy.

On the 2023 Northeast designs a virtual primary care visit was $10 against $20 in person, so telehealth can cost less than an office visit.

Online Rehab and Telehealthhttps://rehabseekers.com/programs/online-rehab-and-telehealth/

How much does rehab cost with Truli for Health?

On the 2023 Northeast plan N2302, inpatient mental health and substance use care was no charge with the deductible not applying, alongside a $1,000 individual deductible and $6,500 out-of-pocket maximum for other services. The C2122 Central HSA design charged nothing after a $7,050 deductible.

Those are 2023 figures for specific employer plan designs; current amounts vary by employer group, so read your own summary of benefits.

Payment Assistance Availablehttps://rehabseekers.com/payment/payment-assistance-available/

Is Truli for Health the same as Florida Blue?

No. Truli for Health is the trade name of BeHealthy Florida, Inc., a separate Florida Blue affiliate with its own network, ID cards and phone numbers. Florida Blue has another affiliate HMO as well, Florida Blue HMO, which is Health Options, Inc.

All of them sit under GuideWell Mutual Holding Corporation, but a provider contracted with Florida Blue is not automatically in the Truli network.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

Is Truli for Health Blue Cross Blue Shield?

Yes. BeHealthy Florida, Inc., doing business as Truli for Health, is an independent licensee of the Blue Cross and Blue Shield Association and an affiliate of Florida Blue. It sells Florida employer group HMO coverage only, launched in 2020 with coverage starting July 1, 2020.

The open-access design means no primary care referral is needed to see a specialist, though the specialist files a notification with the plan.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

What states does Truli for Health operate in?

Florida only. Coverage spans 18 counties: Orange, Osceola, Seminole, Lake and Sumter in Central Florida; Broward, Palm Beach, Martin, St. Lucie and Indian River in the south; Hillsborough, Pinellas, Pasco and Hernando in the west; Escambia and Santa Rosa in the northwest; Duval and St. Johns in the northeast.

The plan launched in Central and South Florida in July 2020, added Tampa Bay and Pensacola, then reached Northeast Florida for January 2023.

Does Truli for Health have a Medicaid plan?

No. Only fully insured employer group HMO plans are sold, to small and mid-size Florida businesses with one to more than 100 employees. There is no Truli Medicaid, Medicare Advantage or individual marketplace product, and Florida Medicaid managed care is offered under other brands.

If you or someone you care about has Florida Medicaid or Medicare rather than an employer Truli card, search for programs that take those programs instead.

Medicaid Rehabhttps://rehabseekers.com/insurance-accepted/medicaid/

Who manages behavioral health for Truli for Health?

New Directions Behavioral Health manages the mental health and substance use benefit, reviewing authorizations for inpatient care, partial hospitalization, intensive outpatient and substance use rehabilitation. The company combined with Tridiuum and took the Lucet brand in January 2023, although Truli documents still use the New Directions name.

New Directions has been a GuideWell company since 2020, making the behavioral health manager a sister company of both Truli and Florida Blue.

Addiction Counselinghttps://rehabseekers.com/therapies/counseling-and-therapy/addiction-counseling/

How do I find a rehab that takes Truli for Health?

Start with the plan's Find a Doctor tool, which shows participating behavioral health providers and facilities, then call the program to ask whether it still contracts with Truli. Have the program request authorization through New Directions Behavioral Health, since out-of-network treatment is not covered.

Member services on 1-855-30TRULI (87854) can explain benefits, Monday to Thursday 8 a.m. to 6 p.m. and Friday 9 a.m. to 6 p.m. ET.

Private Insurance Acceptedhttps://rehabseekers.com/insurance-accepted/private-insurance-accepted/

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Truli for Health is a Florida-only commercial HMO sold to small and mid-size employer groups, and it is the trade name of BeHealthy Florida, Inc. For anyone looking at addiction treatment, that sentence carries two practical consequences: the plan works only inside Florida, and because it is a health maintenance organization, care outside the network is generally not covered at all except in an emergency.

Truli is an affiliate of Florida Blue and an independent licensee of the Blue Cross and Blue Shield Association, with GuideWell Mutual Holding Corporation as the ultimate holding company. It launched in April 2020 with coverage effective July 1, 2020, and it is built around regional anchor health systems rather than a statewide network. Behavioral health sits with a separate manager, New Directions Behavioral Health, which took the Lucet name in January 2023 and which GuideWell owns.

The guide below sets out which levels of addiction care the plan covers, which ones need authorization and who issues it, what the published plan designs charge, how medication is handled through the drug lists, and how to work out whether a Florida program sits inside the Truli network before anyone packs a bag.

Does Truli for Health Cover Drug and Alcohol Rehab?

Yes, in network. Truli summaries of benefits list mental health and substance use disorder services, both outpatient and inpatient, as covered benefits, and the provider manual names inpatient admissions, partial hospitalization, intensive outpatient and substance use rehabilitation as behavioral health services that run through authorization. Out-of-network treatment is not covered apart from emergency care.

That network rule is the single largest factor in a Truli admission. On the 2023 plan documents the out-of-network deductible and out-of-pocket maximum are listed as not applicable, meaning there is no out-of-network benefit to spend toward. Only emergency room care and emergency transport are covered outside the network, and balance billing can apply.

Where Truli operates. Central Florida: Orange, Osceola, Seminole, Lake and Sumter. South Florida: Broward, Palm Beach, Martin, St. Lucie and Indian River. West Florida: Hillsborough, Pinellas, Pasco and Hernando. Northwest: Escambia and Santa Rosa. Northeast: Duval and St. Johns. A program outside those counties is unlikely to hold a Truli contract even if it is well known in Florida.

What Does Truli for Health Pay For at Each Level of Care?

The plan documents group addiction care under inpatient and outpatient mental health and substance use benefits rather than listing each rung separately, while the provider manual names the levels that carry authorization. Treatment is paid where it is medically necessary under Florida Blue’s Medical Coverage Guidelines and the terms of the employer’s benefit agreement.

Medical Detox

Truli’s published documents do not name withdrawal management as a separate line, so medical detox falls under the inpatient mental health and substance use benefit and is authorized as an admission. Ask the admissions team which benefit category the stay is being billed under and whether the authorization covers the full detox before any step down. Where withdrawal is already advanced, the emergency benefit applies and an emergency department is the correct destination.

Residential and Inpatient

Inpatient admissions require authorization, and the manual lists substance use rehabilitation alongside them. Residential rehab is not separately named in the material Truli publishes, so the length of an authorized stay and how continued stay is reviewed are questions for the plan and the admitting program before the date is set.

PHP, IOP and Outpatient

Partial hospitalization and intensive outpatient are both covered and both carry authorization. Outpatient office visits for mental health and substance use are covered in network, with no visit limit stated in the plan documents, and virtual visits with in-network behavioral health providers are covered, including psychotherapy codes 90832 to 90847. Telehealth counseling is therefore a workable option in counties where the nearest clinic is a drive away.

Does Truli for Health Need Prior Authorization for Rehab?

Yes for inpatient admissions, partial hospitalization, intensive outpatient and substance use rehabilitation. Those requests go through New Directions Behavioral Health, now Lucet, the behavioral health manager Truli uses, and the manual asks that outpatient psychiatric and substance use admissions be coordinated through the same route. Truli’s summaries add that benefits may be denied where authorization is missing.

Medical necessity is decided against Florida Blue’s Medical Coverage Guidelines together with the medical necessity terms of the benefit agreement. The specific behavioral health criteria set Lucet applies for Truli is not stated in the published material, so a member whose level of care is in dispute should ask the utilization management department which criteria were used and request the written rationale. Truli’s utilization management line is 800-955-5692, option 2 for an explanation of clinical criteria.

Do I Need a Referral for Addiction Treatment With Truli for Health?

No. Truli runs an open-access HMO, so no primary care referral is needed to see a specialist. The administrative step sits with the clinician instead: the specialist files a notification in Availity, and a primary care referral is needed only where the specialist bills under a different tax ID than the primary care doctor. Authorization for a program of treatment is a separate requirement and still applies.

Out of network means out of pocket. On a Truli HMO there is no out-of-network allowance for addiction treatment, so a program in another state, or in a Florida county outside the service area, is a private-pay arrangement unless it is an emergency. Settle network status before an admission date is agreed, not after.

How Much Does Rehab Cost With Truli for Health?

It depends on the employer’s plan design, and the published figures are generous for behavioral health. On the 2023 Truli for Health N2302 plan in Northeast Florida, outpatient and inpatient mental health and substance use services were listed at no charge with the deductible not applying, against a $1,000 individual and $2,000 family deductible and a $6,500 individual out-of-pocket maximum.

The 2023 N2304 design in the same region also showed no charge for outpatient and inpatient mental health and substance use care with the deductible not applying, on a $2,000 individual deductible and an $8,700 individual out-of-pocket maximum. The 2023 C2122 Central plan is the HSA-compatible high-deductible design: deductible and out-of-pocket maximum are both $7,050 individual and $14,100 family, and office, outpatient and inpatient behavioral health are no charge once the deductible is met. Those are 2023 figures for named plans; current-year documents were not published at the addresses searched, so a member should read the summary of benefits the employer issued for this plan year.

Typical US market rates before insurance
Level of care	Monthly	Daily
Medical detox (7–14 days)	$1,500 – $5,200 per week	$215 – $745
Residential inpatient	$6,200 – $26,000	$205 – $865
PHP	$7,200 – $14,000	$240 – $465
IOP	$2,700 – $9,200	$90 – $305
Outpatient	$1,300 – $5,200	$45 – $175

Those are the sums a program bills without coverage, and they are what an out-of-network admission would leave with the family on a Truli HMO. In network, the member’s share is the copay or coinsurance in the plan summary, capped by the out-of-pocket maximum, which is why the network question outranks the sticker price.

Does Truli for Health Cover Suboxone, Methadone and Other Addiction Medication?

Truli publishes three drug lists, Truli Rx Choice, Truli Rx Flex and Truli Rx Basic, plus a Truli for Me list that carries a reduced cost share for chronic-condition drugs. The October 2026 guides were not readable through to the opioid dependence classes, so the tier and any authorization rule for buprenorphine, Suboxone, naltrexone, Vivitrol, methadone and naloxone should be asked of member services before a prescription is written.

Where the Prescription Is Filled

Prime Therapeutics sits on the pharmacy and therapeutics committee and handles pharmacy prior authorization and step therapy requests. Amazon Pharmacy supplies 90-day home delivery on 855-206-3605, and the Advocate+ Pharmacy Match specialty network started in January 2026. The Rx Choice list runs to eight tiers, with preventive drugs on tier 1, the Truli for Me drugs on tier 2, retail generic and brand on tiers 3 to 5 and specialty on tiers 6 to 8, so the tier placement of a given formulation decides the copay.

Medication Given in the Clinic

Medication administered by a clinician rather than dispensed at a counter runs through the Truli Physician-Administered Drug Program, managed by Prime Medical Pharmacy Solutions, which from March 1, 2026 requires preservice review for certain drugs. Long-acting mental health injections are administered through Genoa Healthcare. Anyone starting an extended-release injection as part of medication-assisted treatment should ask which of the two routes the plan intends to use, because the review step differs.

Which Rehab Centers in Florida Are In-Network With Truli for Health?

A program is in network when it holds a contract with BeHealthy Florida for the member’s Truli HMO product and sits within the plan’s county footprint, with behavioral health clinicians specifically included in that agreement. Network status is settled through Truli’s Find a Doctor tool and the plan name on the member card, not by a program’s advertising.

Florida has 740+ listed treatment programs, 486 of which accept Medicaid, concentrated in Miami, FL, Orlando, FL, Fort Lauderdale, FL and Tampa, FL. Programs that accept Truli for Health are gathered on the Truli for Health page, alongside the wider private insurance listings, and each entry shows the payments the program says it accepts, its licensing and accreditation, and how far it sits from the nearest airport, so a shortlist can be drawn up before the call that settles network status. Counts updated October 2026.

How Do I Find a Rehab That Takes Truli for Health?

Start with the Find a Doctor tool on Truli’s site, then call member services on 1-855-30TRULI, 87854, with TTY on 1-800-955-8770, Monday to Thursday 8 a.m. to 6 p.m. and Friday 9 a.m. to 6 p.m. Eastern. Ask for in-network behavioral health programs at the level of care being considered, and have the admitting clinician start the authorization through Lucet.

The network is built on anchor systems, so the hospital-based routes are often the quickest: Orlando Health, UF Health, Flagler Health, Baptist Health Care, Bethesda Hospital, Boca Raton Regional Hospital, Cleveland Clinic Florida, Tampa General Hospital and HCA Florida Healthcare all appear among Truli’s partners. Voluntary case management is available at no extra cost on 800-955-5692, option 2, which is worth using where a stay spans several levels of care. Where an employer plan is not in place, Florida Medicaid and sliding scale programs are separate routes, since Truli sells no Medicaid or Medicare product.

Is Truli for Health the Same as Florida Blue?

No. Truli for Health is a separate affiliate, BeHealthy Florida, Inc., with its own network, cards and phone numbers, and Florida Blue HMO is a different affiliate again, Health Options, Inc. All three sit under GuideWell, and Florida Blue bulletins describe HMO coverage as offered by Truli for Health and Florida Blue HMO. A program contracted with one of them is not thereby contracted with the others.

Before you call a program: have the plan code from the card, such as N2302 or C2122, know the county, and ask whether the program holds a Truli for Health contract for behavioral health and who files the Lucet authorization. Those three answers settle the cost before anyone discusses dates.

References and Citations

Truli for Health (BeHealthy Florida, Inc.) — provider manual, July 31, 2026, covering behavioral health authorization, open-access referral rules and utilization management contacts.
Truli for Health — Summary of Benefits and Coverage documents for plans N2302, N2304 and C2122 Central (HSA), 2023.
Truli for Health — Truli Rx Choice, Rx Flex and Rx Basic medication guides, October 2026, and member service and case management contact pages.
Florida Blue / GuideWell — launch and expansion announcements 2020 to 2022, provider bulletins on affiliate HMO coverage, and the New Directions Behavioral Health rebrand to Lucet, January 2023.
RehabSeekers directory listings and market rate research, United States, 2026. Ranges are indicative and vary by facility, length of stay and coverage.