On Call Treatment, Waltham
About On Call Treatment – Waltham
On Call Treatment runs its program from Suite 100 at 564 Main Street in Waltham, in Middlesex County, Massachusetts. It is a privately operated outpatient center where clients attend scheduled sessions and live at home, rather than staying overnight on site.
Adults can come for help with alcohol or opioid use, mental health conditions such as depression, anxiety and PTSD, or both at once. The center offers day treatment, intensive outpatient care, a virtual evening IOP and standard outpatient sessions, along with medication support for opioid use disorder. Its outpatient program is licensed by the Massachusetts Bureau of Substance Addiction Services.
Facility Type
Licensing and Accreditation
State Addiction AgencyLicensedLicensed by the state agency responsible for substance use treatment. Required to operate, and involves inspection of premises, staffing and clinical practice.Setting and Surroundings
A city setting in Waltham, 5.6 miles from the coast. The nearest town is Waltham (population 63k), under a mile away.
Getting there
- Laurence G Hanscom Field (BED)Regional airport · 7.1 miles
- Boston Logan International Airport (BOS)Airport · 12 miles
Setting and distances are calculated from this facility’s coordinates against GeoNames (CC BY 4.0), OurAirports and Natural Earth. Distances are straight line, not driving distance.
Treatment Services at On Call Treatment
Care is arranged in steps. The day treatment track asks for four to six hours a day on three to five days each week. The intensive outpatient program steps that down so people can keep up with jobs or family duties, and a fully remote evening IOP meets three or four nights a week by secure video.
Clinicians use CBT, DBT and motivational interviewing in individual, group and family sessions, and 12-step participation is encouraged. Recurrence prevention, life skills, case management, vocational help and aftercare planning round out the work. For opioid use disorder, the medication program names Suboxone and Vivitrol alongside counseling.
Levels of Care
Substances and Addictions Treated
Mental Health Disorders Treated
Counseling and Therapy
Specialized Programs
On Call Treatment Address, Location and Contact Information
The office sits at 564 Main Street, Suite 100, Waltham, Massachusetts 02452, in Middlesex County. Admissions can be reached at (866) 931-6429, a line the website lists as staffed around the clock. People who cannot attend in person during the day can join the evening IOP online, and a virtual tour of the center is available on the website for anyone who wants to see the space first.
The site stands in Middlesex County. Weston 0 miles south-east, Belmont one miles east and Needham Heights one miles south mark the surrounding area. Newton and Newton Upper Falls are both inside one miles. Boston lies eight miles east and holds considerably more listings.
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How Much Does Treatment at On Call Treatment Cost?
Self-pay outpatient rehab in Massachusetts usually runs $3,500 to $12,000 a month for an intensive outpatient program and $1,500 to $6,000 a month for standard outpatient care. No price list for On Call Treatment was found on its website, so these are typical Massachusetts costs, not the center’s fees or a quote.
Fees at On Call Treatment would most likely bundle the intake assessment, group therapy and individual counseling. Anything beyond the core program — testing, medication, specialist therapy — may be billed separately or may not be available. The center did not state this, so it remains an expectation; call On Call Treatment to ask what the price includes and what it leaves out for your situation. Recorded payment routes are private pay and insurance, including Aetna, Cigna, Blue Cross Blue Shield, Empire, Horizon, Magellan, GEHA and Humana.
Payment Options
Public Insurance Accepted
Medications Offered
Support Services
Dual Diagnosis Treatment
Key Locations Served Near You
On Call Treatment – Waltham
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On Call Treatment – Waltham
On Call Treatment – Waltham — Compiled From Public Records
Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:
On Call Treatment Reviews
Families comparing intensive outpatient care usually find plenty of promises and very little lived detail. Having been a patient at On Call Treatment, or supported someone who was, puts you in the best position to describe it. Billed as outpatient care offered in person in Waltham, by video or by phone, with local transport to the site, it invites the obvious question of whether that was true.
The review form is open to family members, clients past and present and case managers and probation officers. Cover how long the wait for a first appointment was if you can, along with whether medication decisions were explained and whether both diagnoses got attention. Write about what actually happened rather than how it was meant to work.
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