Hamilton Center Inc – Sullivan

If 0 stars were an option I would pick it. Be careful going here or taking your children here, as they’ll allow therapists to cancel appointments on you/your children day of, but if YOU miss an appointment they will… drop you & cancel all future appointments.

I've been going here for 13 years now and this place truly feels like home. The receptionists are always sweet, friendly, and helpful and my therapist always greets me with a smile and listens attentively. She always… makes me feel safe and comfortable to talk to her about anything.

With multiple debilitating diagnosis's of autism, ocd, ptsd, as well as major depressive disorder and after years of therapy with them they refuse to fill out a simple daily functional assessment form required by social… security for disability cases leaving those further suffering. Incapable of even providing consistent treatment. Weekly appointments turns into monthly only adding to patient distress instead of helping to ease it. Very unprofessional, uncooperative, and aggravating. If you are serious about therapy a very sound suggestion would be to look elsewhere than Hamilton Center!

My husband has seen them 3 times. They refuse to get him on medicine even though he clearly needs it. He had a mental breakdown and psychosis tonight and became agitated and aggressive. Probably could have avoided that… if this place did their job. I lost my marriage because of the unstable mental crisis he’s gone through that he has BEGGED this place to help him with. Zero stars if it were possible.

Unprofessional, couldn't keep scheduled appointments on time. Counselor was only available via telehealth, which normally I don't take issue with. But she wasn't on time ever, and didn't even bother to call in for one… of the appointments. But they sure wanted to bill me.

I tried getting help for depression. They got me to quit a good but stressful job, then they got me fired from my next. They refused to fill out my FMLA papers since their nurse practitioner marsha kept rescheduling due… to a "vacation" (she no longer works there). Even though I used their therapist amanda 2 weeks prior, 2 weeks before that, and then a month before that. They said I never used their services. So I don't understand how the therapist they have isn't using their services. But they sent me an expired letter saying if I didn't make an appointment in "X" days with their therapist the I would be dropped... why give people anti depressants if you want to rip them from us? When I run out I will be in a very dark place. You guy have made me feel so much worse about myself than I ever have before. The ones that claim to help, just harass you for money when they take your only source of any way to pay any bills or nourishment. The first time I gave them my FMLA papers, their lady in office sent them to the wrong person. No one says they know where it was sent... my "protection hipa law info" got sent to some stranger. And I don't know who has it. Then they requested an extension taking the blame.. then after a month when my money was ran dry. I get a call saying they refused to fill out my FMLA papers.. but when they said "oh we miss understood" they wanted masha to fill it out. No? I wanted the Hamilton center to fill it out. Thennnn they said they would fill it out... but they never did. They never tried to get me my job back. They want me to live homeless or do what every depression person wishes to do. End the pain. I'd be gone if my family's wasn't near. This is just 1 story. I'm sure there is millions. Why do you guys step on our neck while we are down?

The worst! Highly unqualified to handle any family matter. Hope you don't need a therapist opinion for the court. I was told they "do not provide opinions". What a joke! What have you even been doing for the last 5… months for the court to resolve the matter? Clearly Ashley Otte does not understand the assignment! Did not enjoy the run around I was given. Clearly was a huge waste of everyones time. I have better things to do then drive all the way down twice to the Sullivan campus for no reason. Resolved nothing. Took almost two weeks to get a poorly written recommendation letter that wasn't even a recommendation letter. Hamilton Center needs to seriously stop with hiring unqualified employees. A college degree should be a requirement. Clearly!

id give them 0 stars if i could honestly. my “therapist” and i only had two sessions, which were supposed to be every week, but ended up being every month. after the second session ended, i never heard from them again.… absolutely ridiculous, unprofessional, and highly disrespectful to their customers.

The Hamilton center in Sullivan is the most unprofessional business I have ever experienced.