Appleseed Community Mental Health Ctr – Ashland

Why is Carter talking about his own health & playing chess with patients instead of giving actual counseling?!? This place needs shut down!

What’s the point if no one answers phones or returns voicemails? I’ve reached out and left voicemails for TWO different workers, and no one’s gotten back to me. Doesn’t seem like they’re very concerned about anyone’s… mental health.

I cannot say enough good things about Appleseed and the incredible people who work there. When I found myself walking through one of the most difficult seasons of my life, Appleseed gave me something I desperately… needed: support, guidance, and the reassurance that I wasn’t alone. The services they provide make a real difference for people who are struggling, and I am living proof of that. I especially want to recognize Becky. Over the last several months, she has been a source of strength when I felt weak, hope when I felt defeated, and encouragement when I questioned whether I could keep going. She listened without judgment, advocated for me when I didn’t know how to advocate for myself, and reminded me time and time again that my voice mattered. What makes Appleseed so special is that they don’t treat people like case numbers. They treat people like people. They meet you where you are, help you navigate some of life’s hardest moments, and genuinely care about the outcomes for the families they serve. There were days I felt completely broken by what I was facing, and Becky and Appleseed helped me find pieces of myself again. The compassion, professionalism, and dedication they show every day changes lives in ways that words cannot fully describe. From the bottom of my heart, thank you to Appleseed and thank you to Becky. The impact you’ve had on my life and my family will stay with me forever.

I would give zero if I could showed up for my appointment 10 minutes early still had to wait over 2 hours to be seen. This place is the biggest joke of a business I’ve ever seen.

Had an appointment at 330 and 45 minutes later I’m still sitting here. Why even tell me to be here if your gunna just waste my time

I went here from middle school to high school and it was awful! Everyone on my case knew that I was being raped and abused and they did NOTHING despite being mandatory reporters. In fact, I felt like I was being blamed… for the abuse. Nobody who was ever on my case through the years should legally be allowed to practice.

After 3 failed attempts to be seen here, I give up. I have left 3 voicemails with Tonya to call me and setup an appointment as a new patient, it's been 4 weeks now and I never received a call back. Apparently they don't… want or need my money. I took my business elsewhere.

Crisis line here has been 1000X better than the Veteran Crisis Line. Thanks so much.

I went to Appleseed for 2 years. The counselor I went to was amazing but everyone else was awful. Someone disclosed personal information to a family member and then I didn’t get an apology until a year later…Someone… else was unsupportive to my family and insulted them. And everyone there feels the need to overstep. The only reason I left 1 star is because of the counselor I went to. The old crisis counselor there always had a bad attitude about everything… you’re helping people in crisis a nice attitude would help. And the front desk staff will ignore you standing there for as long as they can. I would never go here again and I would never wish it upon anyone to go here.

This is Tom, I really like going to Appleseed because it truly help me stay out of trouble and my counselor give me assignments and keep me focused. I am on the Spectrum on an eating disorder. He helping me maneuver… through a treatment plan. Before Appleseed, I was out of control with my feelings and emotions. Now I feel I can manage it thank to Appleseed.

Outstanding Support, Compassionate Care, and Top-Tier Service! Appleseed is hands down one of the best mental health and housing organizations I’ve ever had the pleasure of working with. From the very first interaction,… their team showed incredible professionalism, compassion, and dedication to helping individuals and families through some of life’s toughest challenges. Their mental health services are not only comprehensive but deeply personalized. Whether it's counseling, crisis support, or community outreach, Appleseed goes above and beyond to make sure every client feels seen, heard, and supported. Their housing assistance programs are just as impressive—providing safe, stable options that truly empower people to get back on their feet. What sets Appleseed apart even further is their excellent marketing and outreach. They know how to connect with the community in a real and meaningful way. Their online presence is engaging, informative, and accessible—making it easy for those in need to find help fast. You can tell they truly care, and it shows in everything from their website to the way they engage on social media and in the community. If you're looking for a place that genuinely makes a difference, Appleseed is it. Thank you to the entire team for the incredible work you do. You are changing lives every single day.

Very Nice Facility! Friendly Caring Staff!

Amazing and helpful staff very dependable and clean environment if you are struggling with mental health this is the place to go special shout out to Dr. Sanders and Mr.Nyles he is a great therapist!

This is a place truly committed to it's stated mission of helping people live healthy, whole, and productive lives, and it shows in the obvious commitment of the clinical staff to pour their energy into helping every… client.

If i could give less i would. Company is a joke. They dont care about their patients just their policies. My daughter is on vacation for when her appointment. They wont refill her medication even for just a few weeks… cuz the doctor is on vacation. So they dont care my child will not have her medication because of politics. They do not care.

Getting my Bipolar under control! 🤷‍♀️

If I could give zero stars I would, but unfortunately that’s not an option. I will say Leah, my son’s therapist was wonderful. However, their billing process and billing department is a nightmare & incredibly rude and… abrasive. I carry private health insurance like most individuals, and was told I would be put on a sliding scale for my son’s counseling appointments until they got an explanation of benefits. Okay cool. 2 months go by, and I get no EOB. So I call billing and they billed the wrong address for my health insurance company. Let’s fast forward some more. I question why I am STILL paying $77 per visit on a sliding scale when my insurance copay is $50. Finally someone tells me that my son’s counselor does not have the licensure to be billed by private insurance. Why the hell would you not tell me that upfront?? So I’m not forced to either pay $77 each visit, or find a provider that accepts private health insurance. After pulling my son and several months having gone by I receive a bill for $48. I call to question why I’m getting billed when I pay in advance every single visit. The billing department calls me back to tell me the “system” “double billed” me, and I qualified for a refund. If I wasn’t questioning my bill, they probably would’ve stolen my money. Steer clear of this place. Unprofessional, unorganized and not truthful. Will not be back and will never recommend anyone to ever go here. With the economy the way it is some people can’t afford to have their money stolen from them

You have no business being a literal crisis counselor if you push to drop a client and close their entire case after the first unproductive session you have with them. No, I was not violent or insulting - literally just… feeling bad the whole time, and not responding well to the banal commentary that usually helps. God forbid actual vulnerability exists in your space, I get it. It’s your right as a provider, of course - and it’s my right as a duped client to say I was correct to be prejudiced against this establishment. Looks like the lack of professionalism has not changed in the decade since my last venture.

I keep trying to make myself an appointment for about a month now and the girl they send me to make an appointment as a new client never picks up her phone. I leave messages and voicemails but no response

There’s a clinician that’s causes stressful issues. Didn’t care about the parents trying to help their child. One parent was depressed and the clinician got the parent arrested for no reason.

5 STARS!!!!! Please read.... I've been involved with several services with

came here 6 years ago after a suicide attempt, therapist told me i was choosing to be sad and all i had to do was "get over it". if you or your child is suffering from a mental illness or even just looking for a place… to open up to someone, PLEASE look elsewhere

Run. 2024 update: Upon continued reflection, I now consider the treatment I received here to be therapy abuse. Do not bring your children here. Do not trust any counselors, therapists, receptionists, or psychiatrists… that work here. If they were worth their credentials, they would not condescend to work at such a disreputable and dysfunctional institution. Old review: I think back on my multiple experiences seeking help here and they make me SO angry in retrospect. I overheard the front desk discussing other patients disrespectfully multiple times. My therapist frequently told me about how “normal” I am compared to her other borderline criminal sounding patients. She recommended religion to me as a way of finding meaning in my life. Don’t get me started on the atrocious staff psychiatrist who did not listen to a word I said and put me on a “no big deal” antidepressant that has a monstrous list of horrifying and common side effects. He told me about none of those. Things my counselor did: never offered workable solutions or advice, suggested religion as a solution to my problems, did not review notes between sessions so she never had any context for anything I was talking about. She would have me fill out the occasional worksheet but then wouldn’t discuss it or why I filled it out. I’m grateful I never see her in public around town because I’m just disgusted with how careless she was with my fragile mental health. You’re just another job, just another checkbox to these people on their way to pick up subsidy checks from the state of Ohio. Do not patronize this business. If you value your mental health, seek help elsewhere. Watching YouTube videos will get you further than the disinterested and borderline criminally negligent care you will get here. They made my mental health considerably worse and I’m still unraveling all the damage this place did to me mentally a year later.

I was personally dissatisfied with my service from my counselor as well as the psychiatrist. I don't feel I received much help, growth, or healing through my counselor. I've since switched to a different counseling… center and the improvement in treatment I'm receiving now is a night and day difference. The psychiatrist is very soft-spoken and hard to hear. He barely looks away from his computer and barely spoke to me. He'd ask a couple questions and hand out prescriptions. I can't speak to the other counselors there, but based on my experience I wouldn't recommend the establishment.

You're better off to go to Catalyst in Mansfield Ohio, I like my counselor, but when I first started going my counselor informed me that you have to go to 3 or 4 counseling sessions before you can even be referred to… the doctor, so I had my appointments scheduled pretty close together so I could hopefully get referred and see the doctor pretty soon, but no I had got a call about scheduling with the Dr and the soonest I could get in is April, FRICKING APRIL!! By the time April would roll around I'll be going to Appleseed for 4 months, and my first appointment with the Dr is just an assessment, so I'm assuming my next appointment would be 2 months from then, smh. Patients should be informed of the long wait for the Dr on there first appointment so they can decide if they want to start looking for help in another place

I called this place for WEEKS. Left a voicemail and everything. No response. DO NOT go to this place!!!!!