KAM Alliance Inc – Chicago

Brionna was great to work with! (Weeks later) I really looked forward to receiving the help I needed however the service was more than disappointing. The receptionist has always been a pleasure to speak with. Aside from… that, I’m not receiving the best experience here. I gave grace and rescheduled after the person who was initially supposed to provide my first psych test ran late… but my therapist missing 3 consecutive appointments is just not cool.

Great place very helpful. The people there are very encouraging and do all they can to ensure you go through on what you need to do.

KAM Alliance,Inc. has made my life worse. The mismanagement, inconsistent appointment times, and inconsideration for the patient's time, efforts and affairs has been an ongoing problem. People are supposed to be getting… help but all I have gotten is apologies, excuses and predetermined analysis of my home situation and inconsistent service. Let me give you an example. There have been numerous times when appointment changes are made the day of in a text message. Clients are doing their part to get to the right location, then to be met with a second appointment to be changed to a teleconference? These are extreme differences in scheduling and procedures. Today I met with med management for a 1:00 pm appointment. The lady at the desk said " You have a counseling appointment at 2:30 which is a teleconference. I did not know ahead of time that 1 appointment would be in person, then I'm supposed to run home and get a teleconference meeting. The changes are always made the day of the appointments. How many people look at their phone when they are trying to get to 2 appointments on time? The woman at the desk said to me and I quote" you have enough time to go home". I would like to know how she can determine what I have to do on a holiday and the issues I face at home. I have to waste my precious time for their convenience. I have 2 people I am caregiving for and many times I have paid a caregiver to watch my loved ones, to be met at the door that my appointment has been canceled. Does the average person call the office to see for sure if the doctors will be there? The answer is "no". I have been met so much incompetence and inconsideration that I feel way worse than before. I do not recommend KAM Alliance for anything.

Brionna was awesome

Alexis is good therapist

Brionna explained the paperwork clearly and got through it pretty quick

Brionna was cool to talk to and walked me thru the paperwork

Brionna explained everything thoroughly and was really cool

What can I say about my therapist…….Briana Banks is amazing!!!! She listens to all of my concerns, my struggles, and my life. She offers wonderful suggestions to help me through the days that I struggle. She’s very easy… to talk to, makes you feel like you’re talking with one of your girlfriends. Now the clinic it’s self…..pack your patience, they are a little unorganized and it can be frustrating. It’s like the right hand doesn’t know what the left hand is doing. And I’ve dealt with this clinic in the past after COVID and the experience with the administration was the same. My counselor then was amazing, but she’s no longer working there. But I do highly recommend Briana Banks!!!

brionna was so kind and funny :)

This past Wednesday, I just made a year with my therapist Ms Briana Banks! I love her dearly she has helped me along every step of the way. Can't wait for our next session I always look forward to speaking with her! I… also would like to shout out Ms Alexis for filling in for Ms Briana when needed, she's a great listener and very understanding.

Brianna Banks is wonderful understanding and passionate and patient person

Brionna E was fast and super nice

Brionna E was amazing! Super nice and kind!

Excellent. Brionna was so kind!

These guys have been wonderful to work with for years now. Kevin is very laid-back and Arahael is always so cheerful and courteous. Gloria has been easy to talk to as well. Thank you!

I've been with this agency going on 4 years!! The staff is amazing, from Michelle at the front desk, with her warm smile and beautiful spirit, to the amazing nurse, Arielle, who takes a personal interest in my well… being, and my nurse practitioner ,Gloria, she's a beautiful person, & has helped me in so many ways, dealing with my mental health! Thank you to you all and God bless!

Great and caring people! Both Alexis and Jessica took great care of me and provided resources to help me succeed.

I will say it’s so hard to find help at times when your in need Sean and jessica contacted me and ask me to make a list of everything that I needed and Jessica came through in a matter of 1 day to delivery every item I… put on the list that I needed for my children. This was a blessing to me and my children and to have two individuals that’s passionate about their job and helping with the needs of families in such accurate speed I am forever grateful. They even bought food that I didn’t ask for ,my kids was so happy my son cried. I will recommend this agency to anyone in need. Never seen an agency act so fast in lake county ever . Sean and Jessica thank you again 😊

Terrible experience for the 2nd time Couldn’t remember why I stopped going there. I got my reminder. Went to appointment only to ask therapist how she was and she literally snapped as she said “good” I asked if she was… ok she ran out of room crying. We all have bad days. But when your the therapist, you should not be allowed to treat patients so disrespectfully. And be show-ably unstable. Medication management, in 2 months still doesn’t have prescription figured out with pharmacy or insurance. How they win awards is a joke.

Super unprofessional.

Want to give a shout out to K.A.M Alliance for the wonderful help. They have been exceptional and very professional. They have provided an abundance of resources and options that have been very purposeful. Mrs. Kiki and… Ms.Sydi have gone above and beyond, they are kind and sweet, not to mention they are good at the services they provide. Such beautiful lady's and extremely positive. Thank you so much for all that you have done and provided. Bless their hearts and again thank you very much.

Ms. Kiki and Ms.Sydni are great! both are very understanding and help with anything needed! they definitely gave me their full attention and are very kind and funny!

Well I wanna say I am very most humbled and extremely satisfied with the work and efforts that Ms. Kiki and Sydni has put in to help me out with my kids and I as a single parent who has been through so much through out… the year they have kept me grounded and definitely helped me get through my dark times as well as taking care of the task at hand I trust them with my everything if that makes sense two women yet alone Afro American women who definitely gets it done and on time and to me your work will never go unnoticed keep up the good work and keep rising I appreciate you guys and it’s always a pleasure working with you and I pray for you guys to go even further thanks again for everything

I love them they are soo helpful especially Mrs Kiki she fully understanding in dedicated to help me with stuff I don’t understand I’m greatful for her in I thank her for everything

Very sweet an helpful

Ms. Kiki has put in so much effort from the start in making sure that I was able to receive help and funding in order for me to secure housing suitable for my son and I. There were multiple hurdles and obstacles they… had to work through, and Ms. Sydni and Ms. Kiki never gave up. They were persistent, consistent, and eventually made it happen. Because of them and Kam Alliance, I now have a place to call home, after experience a rough patch of homelessness. And my son and I have a hopeful future! I can't thank them enough for there help, effort, and cause.

Wonderful service Ms Kiki was able to help me with so many different things appreciate you for always checking in on my family and I

Ms Kiki and Ms Sydni are very good at finding clients apartments homes

Amazing company from the housing department to the counseling services I recommend this place to anyone that needs help thank Mrs. Kiki for all that you do