Hibbing VA Clinic – Hibbing

Always a good experience with my VA medical team

Staff is very helpful and very clean

My first ever visit to a VA clinic. Very clean great staff. They took their time answering my questions and explaining to me. Wonderful experience.

The NP Laura is grossly incompetent and negligent. Stay away at all costs, all she had to do was an xray or my hip one of many times I complained over the years and it could have been saved. Because of her I had to get… a full hip replacement at 34 years old. She also admitted to me that the reason she blocked my care was because community care cost the government more than anticipated so she was told to create road blocks.

Doctor is great! Problem is the don’t answer the phone, it rings in Minneapolis, then you transfer to Hibbing, then after they don’t answer it transfers back to Minneapolis. It’s not the fault of the personnel, it’s the… way the system is set up. I spoke to three other vets and asked them how they handle it. They said they have to get in their vehicle and drive 20 miles and walk in to ask a question. It’s absurd!!!

Five stars in cold empty environment. The staff still introduce themselves as if I’m a stranger and it’s my first visit. I transferred my excellent care at the St. Cloud VA to this pretty VA that cost a lot of money… money but the care behind the walls is impersonal, unconcerned, and blown off. They don’t take me seriously and if I had to volunteer to drive any veteran to any other VA I would. They should be ashamed of themselves but their skill is dealing with male veterans. I have to sit in the parking lot for an hour just to walk into an appointment at this disgraceful VA. I wonder how kind my next blood draw will be after leaving this identifying review? I don’t care I’ll leave another one if it helps them step up their game for the next veteran. Hey distaff you new title is “ Giver”. There is NO CARE there

I’ve used this VA for 4 years since my retirement and I feel like it’s slowly regressing in care and quality. They still have a completely unnecessary mask mandate, getting them to answer a call is ridiculous, I’ve been… made to wait excessively for doctors even though they were not with patients. They’re under-staffed and the ones working there don’t seem to concerned about patience. I feel like a number not a person, like I did when I first started there.

I would like to start by saying I never leave reviews. This NEW VA Outpatient clinic is a brand new facility. I was told it opened approximately two months ago. When you walk in to the clinic you have a very large… reception/sitting area with nice furniture and large screen televisions mounted on the walls. All the staff I encountered were very polite and professional. I would highly recommend using this VA facility. I have been using the MPLS VA Regional Hospital for the last fiveteen years for all my medical care. Now, unless I need to see one of my specialist doctors, I will use the Hibbing Outpatient Clinic for all my medical needs.

The staff, nurses and doctors have always been kind, respectful and professional. Kudos to them all during difficult times!

I'm not rating the care -I'm rating the rude customer service!The lady I spoke to over the phone today was super rude !

I’ve had fantastic care at the Hibbing VA. The nurse Shilo is amazing. Always available to help and she cares .

Moving to the Hibbing VA AOR in 2018 I was nervous about the Hibbing VA given the reviews. However they have been nothing but steller. Dr. Delich has been awesome with treatment and prescription renewals.

You can never get a hold of them!

Moved to Hibbing 2017 from Texas. Transferred over to the Hibbing VA. I'm a heart patient and on several medications. Everytime I needed refills or a prescription renewal I was told that the Hibbing VA could not help me… and that I needed to get in contact with my Doctors at my previous VA in Texas. They were definitely no help with my other issues and medications I needing, and if I did get a prescription it took an act of Congress to get it. After almost a year in Hibbing and dealing with their VA , I packed it up and moved back to Texas and got back with the VA here. I can't praise the VA here in Austin Texas enough. THANK YOU AUSTIN TEXAS VA. YOU ARE TRULY THE BEST.