Minneapolis VAMC – Chippewa Falls

These people are the worst clinic in the V. A. Healthcare system. Hands down. I've never been to a worse one. They were so upset that I came in to be seen several hours before they close, and their contempt showed in… the way nurse Ratchet gave me attitude. Never coming back to this place. Getting new primary as mine is worthless. I'd give them a negative star review if it was possible. If you hate veterans, maybe work somewhere else people.

I'm a disabled Veteran, so i have a lot of first hand experience with the Chippewa Valley VA Clinic. Through all my health issues the staff has treated me with the utmost respect and and care. I also like to complement… the Chippewa County VA Office for guidance along the way

I am the veteran. I have always received great care from the professional staff at the Chippewa Valley Veterans Clinic!

CARE: I asked to get some blood labs done Friday after Thanksgiving By Mayo Clinic as I do outsource care… honestly, I prefer it. I had a few labs I wanted to request to have added in if possible as I have an autoimmune… deficiency. And have been battling this issue for what has turned in to be about at least 5 consecutive years. Mainly because all the proper medications WHERE NOT given, the proper bloodwork WASN’T done, and I WASN’T referred to the proper departments. Through this battle, I found out there were numerous other things I should be tested for to get the numbers for blood tests. I asked the lady at the front desk the protocol and she didn’t know so she got frustrated. So… DISRESPECTFUL STAFF: I asked to speak with the nurse Erin, and was told by the front desk lady/clerk, “she had six other people ahead of me on the phone to talk to, I would be number 7”. I asked, “why are you yelling at me”? Cause she had started getting loud… I said, “I can just wait in the lobby then, I don’t mind”. The office does not close until 4:30pm, it was only 3 PM, and I was the only person in the lobby. Can’t even make that up.. She goes in the back room, comes back and says my name, and “come here”.. I said, “excuse me”. She said, “this way I don’t have to yell at you”. When she was getting loud before.. I was directly in front of her, at the desk. At this point, I wasn’t being helped nor was I going to be. Out of frustration I turned and started to just walk out the door as I’m walking out the door the front desk lady proceeds to yell at me again. So I turned around and walked back and said to them, “The old staff was the way they where. They got removed. To the point, I didn’t even want to come here… now the new staff is here, and you’re starting to act like the old staff”. (I still have yet to talk to a nurse, and I still don’t have the rest of my labs done) Turned around and walked out… This type of actions from the Chippewa VA Health Care System is nothing new.. Everyone who reads this needs to understand one thing. HISTORY: The CHIPPEWA FALLS VA MEDICAL Office was a Privately owned SATELLITE Office. The Chippewa Falls VA healthcare system WAS a satellite Office and WAS privately owned.. THE OLD STAFF THAT WAS THERE A FEW YEARS BACK ACTED THE EXACT SAME WAY.. Now there’s NEW STAFF Is starting to follow in their footsteps. I can’t say if they’re privately owned or not or a satellite anymore.. you can ask that for yourself. But I can say this.The people in that office as of, Nov. 28th 2025, do not care… And they are starting to act the exact same way as the old staff… and are fully aware that if you say anything to them, they will just report you to the Minneapolis VA healthcare system which in-turn will threaten to take your healthcare benefits away. Sadly, It’s that simple… FINAL THOUGHTS: It’s honestly sad to say this.. But, it’s better to just pay for Healthcare at this point. Because they’re! So rude, and disrespectful.. The staff knows when the doors open.. and definitely know when the doors close.. They collect their checks and could care less about your needs.. No repercussions equals no respect… … and that my fellow Veterans is very disheartening to say the least. I’m proud I served, to give others the right.. to treat me and other Veterans like a burden.. Respectfully.

I was told to come in at 3pm to see a nurse. I waited patiently until 3:55pm and 5 minutes before they closed i was rushed in, asked what was wrong and then told I had to go to Minneapolis. Now I can't be seen until… December 8th. This was in October. Take the hour and a half drive to Minneapolis. Not worth your time. Doctors hate their jobs and it is obvious. Employee in blood draw with snap at you and read your file when her job is to take piss and blood and speak to veterans with respect.

I've been with the Chippewa Falls VA Clinic since 2010, and I have nothing but good things to say about the service that I've received.

I retired from the USMC in 1994. I have not found any help at the Chippewa VA Clinic. When I do not find the people behind the reception desk helpful at all. When I asked for a retirement physical so I could get a… disability rating. The Dr. asked why would you want to be disabled? I also have told the Dr. at the Chippewa VA clinic that I had lower abdominal hernias and he I didn't have any Hernia I was fat. I have gone from Wisconsin to Nebraska to New Mexico and to Oklahoma. Since being in the North Texas health care system my VA disability rating has gone from 0% to 90 % with skin cancer, sleep aptina, and detached retina still to be evaluated. For some reason when I go to the Chippewa VA clinic the people there do not care to deal with me. I wish I could get them to care.

Multiple trips to the ER for heart problems and what help does my primary at the clinic offer? None. They tell me to stay on the same meds i've been on for a month (at that time) that aren't helping and see what… happens. This after one of the er visits. Been waiting for the scheduled phone call with them to try to get some more help, and they want to cancel because apparently they think I'm doing fine when they haven't actually been checking in with me. Frequent chest pains, shortness of breath, 9+ hour tachycardia attacks, but I'm doing fine while wracking up medical bills at the local er. I'll tell you this, I will be putting my doctor's name and the name of this clinic in the suicide note when I finally lose what's left of the tiny bit of hope I have left. So everyone knows who is responsible. THE VA KILLS 22 VETS A DAY.

Whenever I go there it's always good service and great staff.

Good place to get your primary care done but if you need any kind of urgent treatment go to Prevea Instacare in Altoona or the ED. All they will do is send you there anyway if you can wait for an appointment i high… recommend them.

An exceptional clinic. The staff are kind, appointments are easy to schedule and relatively timely, and everyone there seems to really enjoy their work. I'm very pleased to have this clinic in my community.

Best VA Clinic I have EVER BEEN TO. Nurse Carri is phenomenal, all of the staff care so much. Miss Dr Vincint. He retired. Va has done it right here! They try and care for all veterans.

Average at best for a suggestion on Healthcare, but if you need paperwork or a call back good luck.

Great staff, have never had to wait. Thankful it's here. Would be great if they could get an eye clinic going....

The worst clinic by for . They dont care about veterans, all they care about is their paychecks, they should close this place and the money should go to the other hospitals because they are alot better then this

Husband had an eight a.m. appointment to get a shingle shot today (17 June 2020) and checked in and waited over an hr to just get the shot. He asked several times and they said they'd check into it...no one should have… to wait that long just for a shot!

This VA clinic addressed all my medical needs and more. I never realized the VA had such quality clinics.

I’ve been using the Chippewa Valley VA Clinic for well over 10 years. I am always treated with dignity, respect, and courtesy. Rarely do my appointments start later than scheduled, and if they do, I am notified quickly… about the delay. And I’m talking about 3-5 minutes late. Every staff member is very professional and accommodating. Special thanks to Dan, Kyle, Alicia, Pam, Greg, Deb and Dane for helping me through some really tough times in my life. I am very grateful for my VA health care, and the Chippewa Valley VA Clinic.

Horrible. I’m a rated veteran have been going to the Madison Va for years. Moved up here, had a cough I couldn’t kick and thought I could get help at the Chippewa VA. Walked in, staff was rude, close to closing time,… they said they couldn’t help me. Told me to drive to tomah! Next day I drove to tomah VA, told them what happen and they advised me that the Chippewa VA should not have turned me away. Do not go to the Chippewa VA, uneducated all around.

In general I have been pleased and impressed with the service, facility and individuals providing service. The VA is massive as we all know, and the office in Chippewa Falls seemingly has high rotation among the… clinical staff, this said however overall I have been pleased.

The Chippewa VA is a waste of time. I got the run around every time I’ve delt with the nurse and stay. The Doctor is booked way out and is extremely hard to get an appointment. I just called the Minneapolis VA and they… can get me in next week. They wont fill prescriptions that other VA doctors have prescribed. I have had way better care at the Minneapolis VA.

Very Good service! Doctors are easy to talk to and listen well to my concerns. I have had no problems with get medications. Very grateful to have them in the area. In my opinion if you are not getting help here you just… are not asking right for the help properly. I wanted to thankALL the staff that helps me with all of my healthcare needs!

After many years of horror stories, I reluctantly attended my post retirement physical at the VA Medical facility in Minneapolis several years ago. The experience was beyond my expectations and gave me hope for future… encounters. After a few years separation I began to seek care with the VA Clinic in Chippewa Falls. I was treated with dignity and respect, my appointments were always within 15 minutes of the scheduled time, and the staff has been friendly and accommodating to my needs and schedule. I understand we all have different expectations and needs, but my experiences have been exceptional! Thank you for the care provided in the past, present, and future.