Monarch – Albemarle

Doctors and staff are very helpful and actually listen to what you have to say and provide actual help

Melissa is the best doctor ever …

We have been here at Monarch for my daughter since 2014 when a tragedy occurred. Dr McHale is so understanding and really listens to what's going. My daughter is autustic , IDD, she wouldn't even talk to him when we… first met him she laid in floor with her fuzzy blanket but she will now talk with him. Awesome dr!!! We are still with Monarch its 2026 always understanding listening helps figure things out to help . We love Monarch !!!

They were and are incredibly helpful. They actually listened to what I said and helped me fix. I enjoy my visits with Dr

They are great listening to you and letting you know their thoughts on things you discuss. Glad to be a part of Monarch. Thank you ladies for all that you do.🤗

We are truly blessed to have Monarch. Dr. McHale and staff are so helpful and courteous!!!

Wonderful people work here ♡

Everyone was very professional and helpful. I had a great experience with the staff and the doctor.

Our 1st appointment was with Dr. McHale. He was very patient and kind. Thanks to him we will continue to receive services from Monarch, especially him.

Every appointment i uave is great and they treated me with respect , kindness and true care. I felt at home there. Highly recommended

Dr mkhale is great! Everyone at the office always responds quickly when I need something and my treatment is always discussed with me. They really care and help! Thanks Monarch!

Monarch is by far a life saver and angel to my granddaughters needs. She almost succeeded in taking her life on Dec. 13th. She was on life support for almost 3 weeks and in the hospital for 6 weeks. Then rehab for 2… week. These facilities did an outstanding job. When released and was advised to go to Daymark in Salisbury we waited as told for a call. After a week no call so I called them. The said I would have to come in and they'd do the assessment on her per her medical records from the other facilities she had been in, that they had tried to call. NO call or voicemail from them. We went to have the assessment completed the next day and they said they would call to set up the appointments for her counselor and psychiatrist in a day or so. No call or voicemail after a week. I called and their response was I'll have someone to contact you. This went on for 3 weeks and I still had not heard from them after calling every couple days. I was so upset. It's like they threw her out for the dogs for a repeat issue and her meds where running out. I decide to call Monarch in Albemarle and what a God sent they were. The lady told me to come in the next day. We were there at 8:30 that morning and left at 10:30. In 2 hours they had assessed her, had appointments set up for the next week for her counselor and psychiatrist. The lady at the front desk-Devin, I think was her name helping me was wonderful and cared about what was going on with my granddaughter. Monarch is by far the place to go. They are caring, passionate and on top of the issues you have going on. Thank you so much for being my granddaughters Angel.

Monarch is an outstanding agency that deserves thanks and appreciation for their hard work and commitment to patient care.

Respectful and very understanding

Dr.Hudson is down to earth and he doesn't take much time to know you. He's a good guy.

My granddaughter was in the hospital on a vent for 3 weeks in December, stayed in the hospital for 7 weeks then inpatient treatment for 2 weeks for overdose trying to end her life. She was released the first of Feb. and… was instructed to start a treatment plan through Daymark, Salisbury. We went and had an assessment completed and they were to contact me for a outpatient treatment plan. They never called so i called to have it transferred to the Albemarle location. No calls. Here it is March after me making numerous, numerous calls and being told someone would call me back each time, No call from anyone and she was almost out of her meds, so Daymark just threw her out to the dogs. Not concern about here I decided to call Monarch in Albemarle and all I can say is WOW. They immediately led me in the right direction on what to do for meds and to come to their facility the next day to start a treatment plan. She now has her assessment, counseling appointment and psychiatrist appointment made the next day I took her in. Thank you Jesus. The staff member that made this happen so quickly is Devin-OA. She is an angel and very understanding. I thank her and Monarch for caring about mental health and their patients. Never will I ever refer Daymark, but Monarch is top of the line by far and so is Devin.💓

Monarch has really been there for me. The staff is so polite and friendly. Dr. McHale is a wonderful Dr. He listens to you and responds back politely and quickly. He understands you and your problems. I wouldn't trade… any of this for anything in the world 🌍. Thank you everyone at monarch for what you do. Keep up the good work.

Very considerate and compassionate doctor as we talked. He helped me. No matter who I have seen at Monarch they have always been professional and curtious. I have been having virtual meetings. But I enjoyed meeting Dr.… Naggy for the first time in person. Thank you everyone for all your help.

Very pleased with the customer service and professionalism of the Monarch Staff.

The Monarch process is simple and on your timeline using their remote/virtual processing

A very close knit community with lots of doctors and patients! 😊

Great doctor visits and virtually is a super helpful! The therapists are ok, I guess you really have to find the right one for you. My first therapist was a major problem but when I got the courage and encouragement… from others to speak up, I was set up with a new therapist and my first therapist was handled appropriately. Overall a good place to get guidance for your mental health. Keeping your mental health in good shape is extremely important and I would recommend Monarch any day to assist with that.