Rogers Behavioral Health – Madison

This place is such an embarrassment. Did not receive one on one therapy and sat in the corner of the room for hours doing nothing. Absolutely meaningless and a joke of a place

I was recommended to look into Roger’s Behavioral Health and their support groups here in Madison. I completed their partial hospitalization program (PHP) and intensive outpatient program (IOP). I cannot thank the… compassionate and respectful staff enough. Their efforts and dedication to the work they do, certainly does not go unnoticed. From our group discussions, to diving into chapters on mental health and individual therapy time, I truly appreciate their commitment to healing others. I have gained so much insight and structure to maintaining my sobriety, that I was lacking on my own. I’ve learned that it takes community. I met wonderful people in the programs who have encouraged each other to succeed. I am grateful to have worked with some of the kindest people who have shown me the value of giving myself that same kindness when it comes to recovery.

We had a very good experience with the Child and adolescent OCD and anxiety team.

Before I start I just want to state that I was a patient at Rodger’s who actually wanted help. Not to be too personal but a couple of years ago I intentionally overdose on one of my medications and was obviously taken… off of said med. I went to Rodger’s for the Ed program (which no matter what they say they does not help with bulimia) I went to the in patient program then was placed in php program in Madison, right away the staff was horrible to me. I felt like I couldn’t talk or really be honest to my therapist (beside the fact she was never there) durning that time I was having trouble with sleeping and having nightmares so they put me on the med that I od on. I brought up the concern with the staff and all I got was “well why are you avoiding it?” I was later kicked out of said program because I was not being compliant with my medication. I will never recommend Rodger’s to anyone especially the php program in Madison. Truly disgusted.

I want to firstly say that as a parent you might feel that this is the only option. It is not, there will always be another option. Read these reviews and take the responsibility that if you send your child here you may… be responsible for years of trauma. I was admitted into the adolescent OCD program when I was 13. I was admitted becuase I had stopped going to school and becuase of this feel into depression. I had been previously diagnosed with OCD and general anxiety disorder. I hadn't had any problems relating to OCD in many years. I now know that the reason I wasn't attending school was becuase of debilitating burn out. I do an intense sport and was active every minute of the day from 6am to 12pm. I had no time to scroll on my phone mindlessly or even read before I went to bed. My mom has had similar things happen to her in her high school years. Going into treatment all I knew was that I wasn't afraid of school and the idea of going to school, if I had never left, didn't provoke any anxiety. I was very clear about this with staff. Every time I was asked a question relating to anxiety around school I replied the same way. They didn't listen. They told my parents I had anxiety around school and treated me for that. I couldn't talk to my parents or deny this becuase they had been told that meant that I was trying to avoid treatment. If you said anything and you couldn't convince your parents your stay at rogers would only be longer. Rogers uses exposure therapy. That's it, that's all they do. The groups are similar to elementary health class and any one on one therapy is only them trying to convince you they are always right about everything. I won't deny that exposure therapy can be helpful but it was unnecessary and extreme. Staff would come into my room (more like a closet) and insult me. I had to purposely fail school tests and was not allowed to retake them. A girl I was there with had to sit in a room with a bag of staffs vomit. She also had to eat off the toilet that was used by everyone in the program including staff. So I became emotionally numb to avoid the pain they were causing me. Eventually they told me I had to go back to school part time. I broke down, not becuase I didn't want to go back to school but becuase I didn't know how I would handle all the inevitable questions of where I had been. I told my "therapist" this and she told me I had no say in the matter and she had already made a decision. I enjoyed being back at school, as I knew I would, and I had made up a sufficient lie for where I had been. At this point I thought I would be able to leave the program. Instead I was moved to outpatient which meant I spent less time at the program. By this point my only goal was to get out. My mental health had not improved. I developed an eating disorder, and fell into depression, and sh for the first time. I couldn't say any of things becuase they would only keep me there longer. They told me I had to prove I was well enough to take the bus to school. I didn't mind this but I thought it was odd since I never expressed anything about the bus. Not a single negative thing. The bright side was I got to have homeroom with my best friend. After this they said I would have gen ed classes at school. Neither me nor my parents had come into the program with the goal of me going back to school full time. This was a goal they created out of thin air. I was released before I went back to gen eds. The relief I felt when I left was extreme. I now do full online school but might do hybrid in the near future. I am happy, but the experience I had means I still walk on eggshells around my parents and have developed trust issues. I have moments where the complete loss of control over my life comes back to me and that's quite scary. If your child doesn't fit into one of the boxes they know how to treat they will make them fit. They will lie to you and they will hurt your child. If anyone from rogers sees this my ultimate hope is that you take responsibility and leave.

The staff running the IOP program for anxiety and OCD are very professional and empathic. I made a lot of progress in recovery in just a few weeks thanks to the therapists, psychiatrists, and behavioral techs here.

I entered Rogers for their trauma recovery program. I started the first day being terrified, not having any idea what was going to happen to me. I was 57 and never had any type of therapy before. I had just spent two… weeks in the hospital and I was very fragile. I had the most wonderful experience of my life. The therapists, the desk staff and my psychiatrist (who was a bit odd to be honest) treated me kindly and respectfully. I knew I had to do the work. I hated it at times, crying many, many tears there. My own experience at Rogers has remained one of the best times of my life. I felt comfort there. I know if I ever have a need in the future, I wouldn't hesitate to go back. I am so sorry to read some of the other reviews that were not helpful. I am blessed to have been given the opportunity to heal there.

Desperate for help I reached out to a friend who had a terrible inpatient experience but encouraged me to give outpatient a go. No. They recommended me for partial hospitalization based on the inability to find… placement for my children while I suffered with suicidal ideation. I went the first two days and had a total of 30 minutes one on one with absolutely no intake or concern for the issues I was attempting to address. Small groups were frequently off topic and severely underfunded, skipping social and skill building practices in the only two books they follow for the entirely of treatment. Half the day was small groups and slow skill building and half of it is completely isolated in a room by yourself without any directive. Upon arrival there was minimal orientation and I experienced multiple occasions when I was searching for staff and unable to locate them. Knowing the flow of the day, the staff and their roles as well as directions and goals - heck even the wifi password - anything! is helpful when feeling particularly vulnerable and searching for help. This place missed the mark on every single point, it’s almost like they want you to feel ostracized??? Unbelievably destructive to anyone suffering from depression and suicidal ideation due to single parenthood and social isolation. Cannot believe I just experienced that.

I wish I had listened to the bad reviews a few years back when I went here. I assumed they were written by people who simply didn't want to get better. But upon being out of Roger's for two years, my experience here… still affects me every day. Went here for the adolescent ED program, both inpatient & residential. I don't recommend people with ARFID. The entire treatment plan was solely focused on restrictive eating disorders & ignored others such as ARFID or BED. Super high turnover rate with core staff such as therapists, dietcians, and BAs, which caused a lot of people to not receive adequate support. Staff also would talk crap about each other to patients, which did not lead to a very healthy or positive environment. Residential eating disorder programs were not supportive of other mental health issues, blaming all issues on food and nothing else. If I was feeling anxious or depressed, they told my family to feed me food. If I was having a panic attack, my family was told to feed me food. Every single issue they would blame on food, which is ridiculous considering eating disorders are typically co-occuring issues where food is NOT the root cause. Support staff were lovely (shoutout to Katie, Mike, Sarah (and Sarah), Maddie, (and Maddie) in CAED!! If it wasnt for the support staff, I honestly dont think I would be here today). All that being said, the lack of structure & poorly managed treatment teams wasn't helpful nor worth the money & time. You were lucky if you saw each treatment member even once a week for more than 10 minutes, which is a joke, considering the price. I now go to therapy through a different provider & worked on treatment with a dietcian in a different program and enjoyed it much better! They diagnosed me with medical CPTSD due to my experiences at Roger's. I did not have these issues before I got treatment here. Going to the doctor is very hard now due to my experiences at Roger's. Trusting people is very difficult as well. If you are considering going here, please weigh out your options and consider choosing a different provider. I do not recommend Roger's for people who have ARFID or any eating disorders under the EDNOS category.

You will probably get out double what you put in. ALL of the staff I know at Rogers Madison Science Drive are deeply passionate about helping people get better. And they are very sincere when working with me as well as… highly skilled in their duties.

I actually tried to seek out help for my depression and complex Anxiety and PTSD and I am shocked I got denied HELP so now cause of being declined all the time for trying to seek help I just numb my pain with Tylenol PM… so I can sleep during the day and night so I don’t have to face the Daily Life Stressors especially dealing with Chronic Pain. Feel more Hopeless that I can’t get any help. So now cause of that I just numb my pain with meds

They saved my life. Great programs.

I do not recommend this facility at all. High turnover of staff leads to virtually no continuity of care and makes it impossible to build any rapport. Most staff just read directly out of the book at you for hours.

Never go here unless you want your symptoms to get worse.

I have been within Rogers system for over a year and they have been nothing but amazing! I have been in 3 different rogers locations for inpatient and was able to get in the same day as being assessed over the phone. I… have been through 3 IOP programs (trying to figure out exactly which one would suite me best) and finally I've been through 2 IOPs. The care and compassion that Rogers employees give to patients is amazing. Not once have I been judged for relapsing (mentally) and needing to get more treatment) hence why I have been in treatment for a year. My sister is in recovery and she went through Rogers as well and she is now 2+ years sober! We both appreciate that Rogers is there for crisis situations and for care such as Inpatient, PHP and IOP. Keep up the great work, you all are amazing!

Because my in-patient experience at Oconomowoc was a positive one, I recently completed a form requesting an assessment for intensive outpatient therapy in Madison, WI, and NEVER heard anything from you. No wonder I and… others are experiencing mental health crises! This refusal to acknowledge or respond to my request for an assessment is completely unacceptable and has exacerbated my crisis as I imagine it has done to others as well. Obviously Rogers is unable or unwilling or both to beprovide the mental health care it purportedly offers. No wonder I and others continue to experience mental health crises when those responsible for assessment do not even acknowledge such requests! However, looking at all the one-star (or less!) reviews for Rogers, perhaps it is just as well they never got back to me. Yet, Madison should certainly have something that offers intensive outpatient therapy. It does not. Thanks for nothing!

If I could give this place less than a star, I would. Run far away. Synopsis: no one on one therapy and every doctor WILL IN FACT diagnosis you with one or multiple mental illnesses. Because addiction = mental illness… always, right?! I'm sober today because of after care NOT with Roger's and sheer willpower. Took me 4 weeks to get in for treatment. There was a "staff/patient scandal" when I was there. This place IS A JOKE! Typical corporate rehab facility turning out beds to pull a profit and not at all concerned with patient wellness. Save your lame response Roger's... spread the word that this money grubbing faculty is. A SHAM!,!

My Wife has been on morphine for the last 18 years due to her back pain, Rogers blew her off, She only wanted to ween herself off,Nope! They cannot help,What kind of place is this?We have insurance and the means to help… her, They have no means to help,Apparently they lack educated medical professionals, Or are out of touch with opiate addiction, It’s truly sad I’m trying to help my wife that I love more than life,, What is their business plan based on? It’s not about treating loved ones,Only Profits, A place like this is not recommended by myself, And this Business needs to be treated by the staff they employee,They will expire,

Outstanding programming and staff

Stay far away. They are so harmful to mental health and create more problems than they solve. They gave twice the maximum dose of a medication because nobody knows medication. I learned how to self harm in their focus… unit and only learned harmful coping strategies. They "created" diagnosis to get reimbursed by insurance and call child protection if you don't agree with their treatment plan or express concern about the lack of treatment or supervision. If you care about your child go somewhere else. They prey on families who are desperate for help and make things worse

I have built excellent relationships with all my behavioral specialists and found them all to be helpful. Great people.