Crossroads – Phoenix (1845 East Ocotillo Road)
Accepts Insurance
TREATS
Substance use disorder
Mental health
LEVELS OF CARE
Detox · Residential · IOP · Outpatient
INSURANCE
Accepts insurance
Medicare · TRICARE
Also accepts private pay
About Crossroads – Phoenix (1845 East Ocotillo Road)
Crossroads is based on East Ocotillo Road in Biltmore, the resort and business area around the Arizona Biltmore, east of Central Avenue. Treatment is delivered through medication-assisted detox, residential inpatient treatment and short-term and 5 additional programs. Care is provided in a residential setting, with clinical staff on site.
Alongside substance use, the service treats co-occurring disorders and trauma- and stressor-related disorders. The facility records treatment for alcohol, illicit drugs and heroin. The service works with men, young adults (18-30), seniors (older adults) and veterans & military. Spanish is spoken at this location.
Key Facility Details
- Federal Registration: Listed in the SAMHSA Behavioral Health Treatment Services Locator, the federal inventory of licensed treatment facilities.
- State Licensing: Licensed by the Arizona Department of Health Services. ADHS licensure is a legal requirement for behavioral health facilities operating in Arizona.
- Levels of Care: Medication-Assisted Detox, Residential Inpatient Treatment, Short-Term, Long-Term, Intensive Outpatient Program (IOP)
- Primary Focus: Alcohol, Co-occurring Disorders
- Languages Spoken: Spanish
- Location: Biltmore, Phoenix, Arizona
Key Facility Details
- Primary focusAlcohol, Opioids, Stimulants, Nicotine and tobacco
- Programs forSeniors, Young adults, Men, Veterans and military
Facility Type
Licensing and Accreditation
Setting and Surroundings
An urban setting near Phoenix, at 2,430 ft. The nearest town is Encanto (population 55k), 4.4 miles away.
Nearest named features
- Guadalupe RangeMountain range · 13 miles
- New RiverRiver · 15 miles
- Sierra Estrella WildernessWilderness area · 25 miles
- Hot SpringHot spring · 36 miles
- Minnehaha WatersWaterfall · 51 miles
Getting there
- Phoenix Sky Harbor International Airport (PHX)Major international · 7.1 miles
Setting and distances are calculated from this facility’s coordinates against GeoNames (CC BY 4.0), OurAirports and Natural Earth. Distances are straight line, not driving distance.
Crossroads Photos and Images
Crossroads presents as a Phoenix property on East Ocotillo Road. Photographs of residential facilities typically show the frontage, the communal areas where residents spend their time, and the outdoor space attached to the site.
The scenery around the facility is the wide Sonoran Desert basin, where flat streets open onto views of the surrounding mountain ranges. Biltmore itself is the resort and business area around the Arizona Biltmore, east of Central Avenue. For anyone weighing a residential stay, how a place looks and feels carries real weight alongside the clinical detail.
Crossroads Detox and Rehab Services
The provider is recorded as offering medication-assisted detox, residential inpatient treatment, short-term and long-term, plus 4 additional programs. Medical staff oversee withdrawal, adjusting the length of stay according to clinical assessment.
Medication-assisted treatment is available using buprenorphine/naloxone, buprenorphine, buprenorphine implant, buprenorphine extended-release, naltrexone (oral), naltrexone (extended-release), disulfiram, acamprosate, lofexidine, clonidine. Therapeutic approaches include behavioral therapies (CBT, DBT, ACT) and cognitive behavioral therapy (CBT). Assessment on admission covers comprehensive substance use assessment, substance use screening and mental health screening. Support services include case management, transportation assistance, suicide prevention and domestic violence services.
Levels of Care
Substances and Addictions Treated
Mental Health Disorders Treated
Counseling and Therapy
Specialized Programs
Crossroads Address, Location and Contact Information
Crossroads is located at 1845 East Ocotillo Road, Phoenix, Arizona, 85016, in Biltmore — the resort and business area around the Arizona Biltmore, east of Central Avenue. It sits within the Biltmore area of Phoenix, within reach of North Central Phoenix and Uptown Phoenix.
People travelling to Crossroads should check access and parking arrangements in advance. Use the phone number on this listing to ask about current availability and what admission involves.
Cities within reach
Nearest neighborhoods
Distances are measured from this facility's recorded coordinates and are straight line, not driving distance.
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How Much Does Treatment at Crossroads Cost?
In Arizona, self-pay treatment typically costs $1,750 to $5,600 for a week of medical detox, $6,000 to $25,000 a month for residential treatment, $3,000 to $10,000 a month for an intensive outpatient program and $1,500 to $5,000 a month for standard outpatient care. A published price for Crossroads was not found when this page was written.
As a rule of thumb, the cost includes accommodation, meals, medical monitoring, the intake assessment, group therapy and individual counseling. Therapies such as CBT or EMDR, where offered, may be priced separately. Treat this as a rough guess and ask Crossroads to spell out what its price includes.
Payment Options
Public Insurance Accepted
Medications Offered
Additional Languages Spoken
Support Services
Dual Diagnosis Treatment
Assessment and Testing
Key Locations Served Near You
Crossroads – Phoenix (1845 East Ocotillo Road)
Accepts Insurance
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Crossroads – Phoenix (1845 East Ocotillo Road)
Accepts Insurance
Crossroads – Phoenix (1845 East Ocotillo Road) — Compiled From Public Records
Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:
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Crossroads Reviews and Ratings
Crossroads reviews come from around the web and from patients, loved ones and referring professionals who write to RehabSeekers directly.
If Crossroads treated you or someone close to you, your account would help the next family deciding.
loved this program! Marsu, and Feliz are the best here. they need raises fr
Great meeting hall so all sorts of changes I’ve felt in myself in such a short period of time. Great group of people that are ready and willing to help anyone walking in the door eye witness account right here! 🔼UNITY,… SERVICE, RECOVERY
This is Thee Best Place Ever! I'm Very Thankful to have gone here and Graduate. Staff here are Super Awesome & Caring. Shout Out too my Boy Frankie!
I was lucky to be admitted here. I was on scholarship and had to fly in from Wisconsin. Chris B. Picked me up from the airport and brought me to what I consider to be my 2nd home. 10/1/2013 I started my journey. I hung… on dearly to that "just for today" and it saved my life. I was provided the tools needed to become sober and this place helped me become the person I am today. Without it I wouldn't be the proud father of 2 Boys that can provide a happy healthy home nor would I be engaged with their mother. Thank you crossroads. You changed my life and I hope to get back to 1845 one day to see everyone.
This place was the best thing or help I ever had. I sadly missed the opportunity because I there was no way I could pay the amount per month that was said to be paid after the first 30 days. There is alot of help here… and in Phoenix. Use it to your advantage please. Once you get over partying and playing the night social life. That's the biggest step. Once you spend you days waking up early goings for a walk. Working then the gym or something productive. life gets so much easier.
I was lucky to go here pre-covid and they were great then but I did just speak with someone at the facility and I was told they do now require you to get the jabbed with the clot shot.
My first month here was rough but it was my own fault. Crossroads provides every tool necessary to get your life back! It works if you work it! Crossroads gave me the opportunity to work on myself and really look at who… I had become and the time to change. My time to leave came too soon and I did not want to leave! The just shows how great this place really is! Thank God. I’m forever grateful for my time here. Amen. Read your aa big book. With your sponsor and talk about your anger and resentment. You will find all the answers.
Went to Crossroads back in May wouldn't let me in unless I got the vaccine for covid they violated my Constitutional rights and they also violated the Nuremberg code they had no right forcing that vax on me… unfortunately I was desperate for treatment and now people are dying around the world of this vaccine so yeah I'm beyond angry! And Crossroads how could you do this to everyone when none of these vaccines are not even approved by the FDA and are still not approved????? The nurses at corporate told me IF I didn't get it I wouldn't get treatment!!
Great place for recovery!
They saved my life
Thank you staff and all you all helped me lmmensley to get sober and stay sober coming up on 60 days thank you r spivey stay sober fellas
This place saved my life. When I got there I was dope sick and suicidal, hopeless and homeless, and couldn't see my life changing. Today is my first day home after 60 days here and I can say I'm finally happy to be… clean. If you need help kicking drugs and alcohol and developing coping skills to stay sober you should give this facility a try. The staff here are caring and know how we addicts feel, especially the night staff. And after a while you develop a support network with other clients and it feels just like home. Thank you Crossroads, I'll be back for meetings, keep saving lives!
This place honestly saved my life. I was lucky enough to get in with only a week waiting. There are multiple locations but this one I've heard is by far the best the counselors here and the staff that work here truly… want to help and truly make you feel at home the four roommate rooms and meeting centers really made my recovery possible and helped me complete my sobriety with ease. There are so many meanings here a week that at any point in time you can walk out your door and walk 20 steps and you're in a meeting.
This facility put me back on the right track! It truly is Holy Ground. Let them save your life!
It's horrible.they don't deliver what they promise.there were 9 people who relapsed my first week.they house the newbies with the half-way house guys.4 guys to a room smaller then a studio.you might get lucky and get a… room with hot water.
It's a great place to be, get and stay sober!
Great place to meet.
No reviews match those filters.
Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.
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