Metropolitan Family Services Calumet

Metropolitan Family Services Calumet, Chicago, Illinois

235 E 103rd St, Chicago, IL 60628, United States

Accepts Insurance

4.4★★★★☆22 total reviews

TREATS

Substance use disorder
Mental health

LEVELS OF CARE

Detox · Outpatient

INSURANCE

Accepts insurance

Aetna · BCBS (Blue Cross Blue Shield) · Bright Health Plans · Evernorth Health Services · and 10 more

Nonprofit
Facility type
2
levels of care
Joint Commission
Accredited by
Cook County
County

About Metropolitan Family Services Calumet

Metropolitan Family Services Calumet, known locally as the “Miracle on 103rd Street,” has been a cornerstone of Chicago’s far South Side since 1955. As part of the broader Metropolitan Family Services organization established in 1857, the center provides a comprehensive range of human services designed to help families thrive.

The facility is accredited by The Joint Commission, reflecting a commitment to the highest standards of behavioral healthcare. Their treatment services encompass mental health support, substance use counseling, and specialized programs for youth and seniors. This integrated approach ensures that community members receive holistic care that addresses both emotional and social needs.

Key Facility Details

  • License and Registration: Illinois Department of Human Services (IDHS) Division of Substance Use Prevention and Recovery (SUPR) #011494
  • Verified Rehab Accreditations: The Joint Commission (National)
  • Primary Disorders Treated: Substance Use Disorders and Co-occurring Mental Health Disorders
  • Treatment Facility Location: Roseland, Chicago, Illinois, United States
  • Metropolitan Family Services Calumet Contact Number :  +1 (773) 371-3600

Senior Healthcare and Medical Team

Key Facility Details

Levels of care
Detox, Outpatient, Aftercare
Chicago, IL
235 E 103rd St, 60628
  • Primary focusStimulants
  • Programs forTeens, Seniors
Team
CP
Carrie PullieExecutive Director

Facility Type

Nonprofit Rehab

Licensing and Accreditation

Joint Commission Accredited RehabJoint CommissionAccreditedAn independent US body that inspects healthcare organisations against national safety and quality standards. Accreditation is voluntary, costs the facility money, and is renewed every three years.
State Addiction Agency LicensedState Addiction AgencyLicensedLicensed by the state agency responsible for substance use treatment. Required to operate, and involves inspection of premises, staffing and clinical practice.
State Licensed RehabState AuthorityLicensedHolds a current licence from the state authority that regulates treatment providers. Licensing is a legal requirement to operate, not a mark of distinction.

Metropolitan Family Services Calumet Photos and Images

The photos show a community-focused center located in the Roseland neighborhood. These visuals capture the welcoming and professional environment where families receive essential support.

Inside the facility, the clinical and community rooms are designed to be warm and functional. The photos highlight clean, organized spaces used for individual counseling, group therapy, and youth leadership activities. These images illustrate the center’s dedication to providing a safe and respectful space for the community to heal and grow.

Metropolitan Family Services Calumet Detox and Rehab Services

Metropolitan Family Services Calumet offers outpatient substance use treatment and behavioral health services. Their approach focuses on counseling for those experiencing substance use disorders, often integrating mental health support for co-occurring conditions. These services are designed to be culturally responsive and person-centered to meet individual needs.

The facility provides structured support, including individual and group therapy, case management, and relapse prevention strategies. By addressing the root causes of substance use within the family and community context, the center helps participants build resilience. These programs aim to empower individuals toward sustainable, long-term health and wellness.

Levels of Care

Aftercare and Continuing CareDetox CentersEvening TreatmentNon-12-Step RehabOutpatient RehabRecurrence PreventionRehab TransfersWeekend Rehab

Substances and Addictions Treated

Adderall RehabConcerta RehabDexedrine RehabPrescription Stimulant RehabRitalin RehabStimulant RehabVyvanse Rehab

Mental Health Disorders Treated

Co-Occurring Mental Health ConditionsDepression and AnxietyMental Health Treatment

Counseling and Therapy

Addiction CounselingCounseling and TherapyEvidence-Based TherapyGroup Therapy

Specialized Programs

Senior DetoxSenior Outpatient RehabSenior RehabTeen Dual Diagnosis RehabTeen Outpatient RehabTeen Rehab

Metropolitan Family Services Calumet Address, Location and Contact Information

The center is located at 235 E 103rd St, positioned conveniently between the Roseland and Pullman neighborhoods. It is easily accessible via major streets and local public transit lines, serving as a landmark for health and family services. The location is deeply integrated into the local community.

Individuals seeking assistance can contact the facility directly at the phone number provided in this listing. The staff can provide information on intake procedures, program availability, and specific services for youth or seniors. Its central location ensures that help is always within reach for area residents.

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Metropolitan Family Services Calumet Prices and Payment Options

Metropolitan Family Services operates as a non-profit and offers services on a sliding fee scale to ensure affordability for all families. No one is turned away due to an inability to pay. For outpatient counseling in Chicago, costs typically range from $60 to $120 per session.

The center accepts Medicaid and most state-funded insurance plans to cover the cost of treatment. Financial counselors are available to help participants navigate insurance benefits and payment plans. Their primary goal is to remove financial barriers to high-quality behavioral healthcare for the South Side community.

Payment Options

Federally Funded RehabLow Cost RehabPayment Assistance AvailableSliding Scale Dual Diagnosis RehabSliding Scale Mental Health TreatmentSliding Scale Outpatient RehabSliding Scale RehabState Funded by Treatment TypeState Funded DetoxState Funded Dual Diagnosis RehabState Funded Mental Health TreatmentState Funded Outpatient RehabState Funded Rehab

Support Services

Case ManagementRecovery Support Services

Dual Diagnosis Treatment

Co-Occurring Disorder TreatmentCo-Occurring Disorder Treatment That Takes Medicaid

Key Locations Served Near You

Metropolitan Family Services Calumet

235 E 103rd St, Chicago, IL 60628, United States

Accepts Insurance

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Metropolitan Family Services Calumet

235 E 103rd St, Chicago, IL 60628, United States

Accepts Insurance

Metropolitan Family Services Calumet — Compiled From Public Records

Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:

Joint Commission Accredited RehabState Addiction Agency LicensedState Licensed Rehab
Unclaimed — no one from this facility has claimed this listing. Claim this listing
Last updated 27 September 2026.

Metropolitan Family Services Calumet Reviews and Ratings

As of May 4, 2026, online ratings for the Calumet Center reflect its long-standing positive reputation on Chicago’s South Side. Many reviewers praise the facility for its comprehensive community support and the dedication of its professional staff. It is widely recognized as a “miracle” resource for families.

Patients and their families often highlight the respectful and compassionate nature of the care received. The facility is consistently noted for its impactful programs ranging from youth development to senior care. These reviews demonstrate the center’s vital role and the trust it has built within the neighborhood over decades.

4.4
★★★★☆
22 reviews on Google
59
41
30
20
12
Breakdown of the 12 most recent reviews with text
★☆☆☆☆
Nyjala W.9 months ago

If I could give a 0 I could . I called a few times because I got no answer regarding WIOA . Once I did get connected to a person , it was a guy, I told him I was calling regarding WIOA and he said “yes you’ve called a… few times” and his tone just sounded agitated by me calling multiples times . Like yes I’m trying to get my career moving and get the process going . Duh I’m calling multiple times because I couldn’t get connected to anyone . His entire disposition just rubbed me the wrong way as if I was annoying him . Like do your job answer the phone . Maybe I wouldn’t have called as many times as i did . I only called maybe 2-3 times before I finally got an answer .

★★★★☆
Mary Thomas2 years ago

Love them they helped from being homeless to having Permanent housing.Thank you all very much appreciated 💯 %

★☆☆☆☆
Anthon Bates2 years ago

This must be a joke My entire JRT class never got a job or reach out to it’s like the goal was to just get us in and out and lie to us metro sucks

★★★★★
Chyna Bac4 years ago

Awesome company 👍👍👍

★★★★★
Tay Baybee6 years ago

😁

★★★★★
Darryl Dickerson7 years ago

Wonderful Staff And Services For The Community Truly Enjoyed The Visit

★★★★★
AnnMarie Rodriguez7 years ago

They have been a blessing in my life and my family's due to every aspect of the sense of help mentally, physically,financially emotionally & socially... Thank u

★★★★★
Pharon Cowser8 years ago

These people are amazing and the work and services they offer are amazing as well. I wish I would’ve learned about this place years ago. Keep up the good work guys!

★★★★★
Mari Blunt8 years ago

AMAZING!!! I expressed that I was having a bit of trouble finding a job and I was helped right away. My prayers have been answered lol! Thank you so much!

★★★★★
eugene lindsey8 years ago

Intake personal Crystal went above and beyond to help with my situation. Thanks Crystal

★★★★★
t mac9 years ago

Man I love these people here they are like family

★★★★★
latoya hicks10 years ago

I love them they are the best

No reviews match those filters.

Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.

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