Access Recovery – Middletown

This place is awful. I lived in an apartment with support With access moved out of access about 4 years ago This place is so unprofessional the staff talk in front of the clients and the clients are picking it all up.

Hard to get in touch with anyone at this facility... the psychiatrist dr.Chukwuocha is a joke and wont help you, highly recommend you find any other way of getting help than through this association. 0 stars

my therapist victoria is great. i will say that most of the time i miss 5-8ish minutes out of my 30 which can be frustraiting. and, the front desk can be a little bit rude. beware also of other patients. but for the… actual therapy part she is fantastic at her job. i do not have a psychiatrist here so im not sure how thats like but my experience is quite good

I Have To Say That ALL Staff Has Helped Me Out SO MUCH, This Is Just For Me Now, And I Want To Thank The Staff So Very Much For Allowing Me To Find Skills For Treatment On My Mental Health. The Friends I Know And… Communicate With Help Me Out Also, That's Why I Like Access PROS In Middletown NY.

It was the worst experience I had a white lady do the walk in appointment she called cps cause my son barely spoke and she didn’t help him I was in a serious situation were I was fighting for my son to be allowed back… in his middle school after 2 6 months suspension back to back ..they failed me and my son tremendously this place needs to be shut down cause obviously helping the community is not what they wanted to do my son is very caramel .im very pissed off cause I was looking for help but I got none nasty I wouldn’t recommend it ……………:::::::::

I've honestly been having a terrible time with this place. All of the staff are VERY unprofessional. The first therapist i got assigned to was HORRIBLE. She would have me waiting in the lobby for hours to then cancel… the appointment, or she'll forget she'd have me scheduled. I only met with her twice and they were for only 15-20 min. I was also assigned a care manger Keith Wright. He was very unprofessional the first time i met with him in the facility we waited outside for the taxi and he told me very violent stuff he has done in the past which i never asked for him to disclose with me. It made. me feel uncomfortable and unsafe. It was highly inappropriate and unprofessional. He would call me up talking very aggressively when i missed and appointment or wasn't able to come in. I was trying to get in contact with his supervisor Chanel for almost 2 weeks. She finally called me and told me i was getting assigned a new care manger. When i was trying to tell her about Keith and how inappropriate he was she kept telling me i was getting a new care manger, she wouldn't even hear me out. In the years of having a care manger and therapist i have never in my LIFE have had to deal with something like this.

Absolutely horrible. Dodging calls & giving the run around. What king of mental health care team does that? Reaching out to better business bureau & will be taking further action.

I am very pleased for this place to have existed. I have been suffering for 6 years, and couldn’t figure out what was going on with me exactly; but I knew it had to be something mental. Everything for me came to a… boiling point, and I ended up causing ‘self-harm’ to myself. I had a black out moment, and it scared me deeply. I ended up going to the emergency room by ambulance, and then one I was stabilized I was able to go to outpatient care for the rest of the week. At the outpatient facility, they told me about this place, and I’m glad that I followed up with my appointment. I never knew that a facility like this existed, but I see this place as a sign from above or from the universe itself. Everyone here has been a delight, only negative is I wish the receptionist were a little more friendly; but other than that, this placed saved my life. I’m getting the help that I need, I have people here who actually listen to me and render me aide, there are so many different programs to help me & my family. I have even convinced my mom to go here for her therapists & psychiatrist. Sometimes there is a blessing that comes out of turmoil, I went through all of this because it lead me to this place; and I am very thankful for this place and the individuals who work here.

The best mental health clinic around . They saved my life forever grateful . Amanda is god sent she’s my individual therapist and all of the rest of the team plays there position and they are all angels

Very long wait times. Peer advocates and nurses are nice but you wait hours to be seen

Therapist is great. Love him However, the psychiatrist is impossible to reach when an emergency arises He told me to go to urgent care All I needed was a med to be adjusted

They are terrible. The receptionists gave me a run around every time I called putting words in mouth that I never said. I had an appointment today and I called and called. Finally the receptionists answers says I never… showed up for my appointment when the same guy told me they would Calle for my appointment. I called at 120pm my appointment was at 130pm. They don't take their patients serious here. They would rather let people suffer mentally and physically than help. Very dissapointing.

I love it

If I would’ve known better and read the reviews I wouldn’t have wasted my time. Smh it’s gonna be going on a month with no meds and a few weeks / days no call back. After having a breakdown and having to call an… emergency hotline. Every single one of you sad excuses of a “ caring mental health worker “ should feel disgusted with the lack of treatments. I was told that I wasn’t alone anymore, was at the “ right “ place for help well if acting as if I’m not in need and completely disregarding my metal health is the “ right “ place I rather be in hell with a bottle of whiskey & my self harming than ever be lied to again by the sad excuse of a medical field we have in America.

Sat in the waiting room for 2 hours to be put in a room to wait an additional hour and be forgotten about. They care so much…

Dr. Kamthan does not care about her patients. I do not recommend any parent begin bringing their child to her!

Go somewhere else if possible!! This facility is a joke! They screw up appointment times and the therapist that was assigned to me doesn't contact me back when I email or leave multiple messages when it comes to my… daughter's mental health. They have numerous excuses and all of them are unacceptable! Please save yourself the aggravation and find somewhere that actually cares!!

This place has saved my life. Dr. Somorin is excellent. Dr. Kathpalia is also very good. The PROS program is beyond great. We do zoom video as well as in person groups and the people are amazing. I thank God everyday… for this group of professionals. 🙏

If you're in need of mental health help... this place will only make it worse. You have to go through months of speaking to nurses, a screening and a therapist to even get assigned a Psychologist let alone a… Psychiatrist for medication. Things need to change because it's not helping anyone! I missed ONE appointment and my case was closed even though I called to reschedule! Absolutely ridiculous!

Over the course of a month they screwed up every opportunity they had to provide me with any services. I was set up with Danicia as a therapist. She is totally unreliable. She never calls back when she says she will. I… will have to get my mental health services elsewhere. As far as I am concerned Danicia is a liar and manipulative.

WARNING ABOUT DR. PETER CALAFIURA! This doctor is INCREDIBLY unprofessional and has issues towards young women. On my first meeting with him for severe issues he told me I didn't SOUND depressed for a woman because I… wasn't crying and screaming. I was ddesperate for help so I mistakingly stayed with him. Months later he has missed calling in my meds several times due to his sloppiness on note taking - he doesn't bother to read them. I felt so uncomfy as a woman alone with him. AVOID HIM AT ALL COSTS!

Someone recommended me this place for help but I haven't received a call from this location in months. I'm sorry to say but your better off looking into betterhelp. It's like therapy but online.