Interdynamics Inc – Hyattsville

If zero was an option I would give that.Disrespectful and ignorant customer service and unproffessionl therapy team they only care for their benefit than care for their patients,not recommend at all

I reached out multiple times trying to get support, instead I was met with terrible communication. Not able to receive refills because the therapist never responded with a rescheduled time or to refer me to someone else.

Came here for a couple of therapy sessions and I loved the service given!

After searching for weeks for a good place for therapy I was so close to giving up but when I called Ms. Hernandez Was so helpful and did everything she could to help me me have the smoothest process I could imagine. If… it wasn’t for her dedication and kindness I may have never found what I was looking for.

My name is Sarah Childs. This review is for Ms. Hernandez that works the front desk. She is very helpful. I was supposed to do an intake there. I went through several of people that told me I had to come to the office… to do it. Wrong. Ms. Hernandez sent me the paperwork to my phone and walked me through the intake process step by step. I did not have to come to the for intake which is far from my home in Laurel, MD. Its was less stressful for me. I'm really not big on doing reviews but I wanted to do this one because sometimes it is easier to do things from your phone verses then coming out. Ms. Hernandez was very patient with me that goes a long way also. When I came to the office for my long four and a hour assessment she gave me snacks and water to help me get through it. She definitely deserves this 5 star review. Thank you!

Disappointed. Needed a quick appointment to get an autism diagnosis. During my initial inquiry I asked if I could get diagnosis on the same day and they said yes. When I got to my appointment, what I thought would be an… autism diagnostic appointment was just a general questions, get to know you appointment. Oh if you need to speed this up you will need a referral from your doctor I can see you are not lying, your child has autism. Why didn’t anyone tell me about the referral over the phone? I waited two weeks for this appointment, I could’ve gotten a referral In that period. It so sad because I really need help for my child but this is another place that don’t care about anyone and just wasted my time. If you don’t offer a service don’t say you do, don’t waste peoples time

Do not go here. It took a YEAR to get my test results and only after harassing them repeatedly. Very poor communication and management.

Poor they do not communication well. If you talk to three you get 5 different answers. They do not communicate well internally on basics like prescriptions they write for my son.

I have been receiving therapy from Interdynamics for years. When they were located in Lanham MD. And currently at their new location in Hyattsville MD. I was fortunate enough to have been in contact with two great… therapist. One lady I can not remember her name and a man name Mr. Blackwood. I wholeheartedly recommend this place. If you feel one therapist is not right for you. You have the right to request someone else. Do not write off the entire establishment for one bad experience. Good help is not hard to find when you stay consistent.

Interdynamic’s has a staff of professional representatives who are warm and very welcoming to help with your concerns. Come and spend time with any of them and give your opinion.

This place is absolutely ridiculous and a scam. They require you to have therapy sessions in order to get medication although you’ve been diagnosed with a condition. They want to bill your insurance 5 times a month,… bill you copays 5 times and refuse to refill prescriptions although you’ve have been taking them regardless of the effects you may experience. They don’t care about patients well being at all and don’t listen or care anything about how their negligence effects anyone. Just about the money!

Disappointing Experience and Poor Customer Service My son's first therapy session was a complete disappointment. We received the session link only minutes before the appointment, and even then, we could not hear the… therapist. As a result, the first session was a no-go. I later received a call informing me that I have a deductible instead of a copay, which was surprising since my son has been to therapy before without a deductible. When I called for clarification, their phone system wasn’t working properly. I was told someone would get back to me by the close of business—but that was days ago. Today was supposed to be my son’s next appointment, yet I still haven’t received the session link or a response to my follow-up email. The lack of communication, technical issues, and misinformation have made this an incredibly frustrating experience. I’ll be taking my business elsewhere.

First of all this place is should be closed long time a ago! they don't even know what they are doing? Every time I call they gave me different information there is no update each other, they don't feel your pain,… disorganized, the appointment department they never respond your call and voice mail also they said to get approval from the insurance it takes about 6 month which is they gave wrong information when I called my insurance anyways please do not go to this place unless if you don't waist your time for no reasons in general tearable place!

I would leave a 0 star review if I could. I have had the worst experience with Interdynamics. If you’re considering them, please reconsider. Find another company. They are the worst. Mark my words.

They don't care about your mental health. They would rather run a check up on you and make you wait 4 sessions to receive your medication for your mental well being. The Psychiatrist only care about the patience money… not well being.

Can't say anything about the therapists as I've been attempting, unsuccessfully, to get an appointment scheduled for months (many calls, promised emails, and follow-up calls later). It was such a painful process, but I… kept trying. I should've given up after the first issue and saved myself all the time and frustration.

My daughter started the process of a psych eval in April 2024. It is now November 2024 and we still have nothing usable. The first report was given to us in July 2024 and it was extremely inaccurate. Stated she had… hallucinations and that the information came from me. I certainly never said that as she has never had hallucinations. Spoke with another doctor in August after 3 appointments that had to be rescheduled for their doctors. I have called 5 times over the last 3 weeks to try and get any information or updates and every time I am told they will call me back. If you need a psych eval, I do not recommend this practice.

Extremely poor practice. Very biased said I was a drug addict and alcoholic and i needed a drug intervention. Sent this into court when I don't drink or do any type of drugs. Also said I was a liar and extremely… dishonest person. Beware having any type of testing done at this location for court!!!!

An excellent place to learn about the mental health process as a professional provider.

If I could give NEGATIVE stars, I WOULD! I got in touch with this facility May 11th. I sent everything that was asked of me. Apparently my screenshot of my ACTIVE Kaiser status along with MY MEDICAL RECORD NUMBER, RX… NUMBER, ETC weren't enough. But that's not the kicker....I wasn't told this until I called TWICE, TWO WEEKS APART. You would think a follow up would be done on their part to inform me the info was wrong. I mean, we are talking about a BEHAVIORAL HEALTH FACILITY.

Ms. Graham is our school-based clinician at Andrew Jackson Academy and she does a phenomenal job with supporting the students and staff!

Thank you Mrs.Ghea Turner for everything that you do! You are amazing!!!

Ever since Mrs.Ghea has came to Interdynamics , Inc in march she has been heaven sent! Mrs.Ghea has helped my daughter tremendously thank you for your patience and support!

Ms. Ghea Turner is so AMAZING at counseling and connecting with the family of her students. We truly adore her and her contributions!

Mrs. Ramsey-Caldwell has been such a pleasure to work with. She displays empathy and provides a listening ear and a safe space!

Ghea Turner is passionate with what she does and I highly recommend her working with you.