Prairie View Inc – McPherson

Love the staff, everyone is very welcoming and friendly! And the providers I am seeing are very supportive and empathetic and have helped me tremendously! Highly recommend!

Apathetic at best. This is the second time a prescription of mine was cancelled by their office and I was not notified by them or the pharmacy. Going all weekend without anti anxiety medication for someone with PTSD… like me, is unacceptable. And my “patient advocate “ won’t even return my messages. Unacceptable.

They are useless they have a crisis line that no one will answer. They have staff that's too busy to be there when you need someone in a mental health crisis. Do not give them your money.

My favorite therapist retired in July last year loved her. It took prairie view 6 months to find me another and that was going to be zoom and maybe 4 to 6 weeks in between sessions. That was the last straw after being… locked up in Newton for asking a question about suicide in which they never contacted my therapist, that worked for them. She found out from me when I went in for my regular appointment. Even after realizing I was not suicidal within 15 minutes of being there they still kept me locked up for 4 days. Now I have a $1000 bill a can not afford to pay because I asked a question about suicide. All 4 days I heard “ oh we don’t have protocols for this so we have to treat you as a suicidal even though you are not suicidal.” And “wait, why are you here?” I asked a question about suicide. Oh we don’t have protocols for people who are sent here and not suicidal. So you can’t leave until we have your suicidal prevention set up even though you are not suicidal.

I find it absolutely ridiculous as bad as the mental health crisis is in this country, my children already have to wait two months to get services and you are closed for the day for all schools days? For a parade?… Infuriating, ridiculous and no reason for it. 🤬🤬🤬

We saw a psychiatrist there and she was so rude, mocking my son because he didn't have insurance at the time and had asked for an affordable antidepressant. I went with him to see her the next time and we ended up… walking out on her. Her attitude was inexcusable. I will never use their services and wouldn't recommend them to anyone.

Twice information sensitive to my family has been released without our consent causing us great distress and harm. Stay away from Prairie View if you value your privacy.

I wish I could give this place NO stars! Staff is very unpredictable and unprofessional. They have no clue how to treat people. Today daughter's appt was at 11am and we were standing in lobby at 10:55. They then said we… were 4 mins late and we could not be seen. We were 4 mins late cause of waiting on them!!!!! The lady in billing was rude as all get out and was snapping at my daughter and i. We had no choice but to walk out of her office. I really think they need to replace their staff! After I called to make a complaint they said they would call me back. I'm still waiting on a call back! It's time for a better mential health facility here in McPherson!

Great place to get mental health services from young to old! The secretary is super nice and very accommodating, they can get you in quickly and they have super nice therapists. My child goes to Emily the therapist… there and she absolutely loves her!! I would definitely suggest or recommend Emily for a young child who is having difficulties with anxiety or depression . She does a great job working with them and can get my little one to open up where she doesn't open up for hardly anyone!! They offer several different ways of therapy including but not limited to play therapy !!

They are no good at helping people