VA Northern CA HCS – Chico

Get care for veterans. Primary and speciality care. Labs inhouse.

Friendly competent staff. Eager to assist veterans who need a little extra assistance.

Gr8

These are the best medical staff and Doctors in the field. If you're a Veteran this is the best place to go. More than Physical Medical. There"s other services too, like Housing Assistance, VSOP to help with rating… claims, on Thursdays. Immediate Care, Pharmacy and Psychiatric and Psychology services. A well rounded medical and human service establishment for Veterans and their families

Excellent service and care.

Always a nice visit.

This VA is one of the most helpful and Vetran Service oriented i have been too. Yes it's small but it packs a punch. If the can't get it done there, they don't hesitate to work with Community care. I believe they are… understaffed but they do the best they can. Thank you for all you've done for me! Life is good today which i NEVER thought possible!

Best VA I've ever been to! Amazing

The place and the staff are great, everyone I spoke with is nice, and professional. Always quick in and out for appointments.

Update: We later learned my dad was experiencing seizures, not medication side effects. I want to be open about that, and also share that the care he’s received from his specialty doctors has been truly amazing. My… experience at the Chico facility has been deeply troubling. There needs to be more awareness to prevent similar incidents in the future. During a visit, my father experienced side effects from his medication, so we sought to discuss his symptoms with his doctor. Instead, we were referred to an RN named S***n. In the examination room, S***n locked the door and immediately started accusing me of not liking the VA. She began making harsh accusations, claiming my father had more serious issues than what he was being seen for, suggesting I was part of my father’s problems! As she continued twisting my words to imply I was blaming the VA for what was happening, she aggressively questioned me and then proceeded to interrupt me with more questions. This behavior caused significant distress for both my father and me. It’s concerning that such actions and attitudes were displayed by a healthcare professional. I hope this feedback leads to greater awareness and training within this facility to prevent similar situations in the future. If you have a loved one who is vulnerable, always make sure to have an advocate with them. This incident occurred earlier in the year, and I’m still very hesitant to share it due to concerns about potential mistreatment of my father. However, I believe it’s important to share this experience because I don’t think it was the first time S***n treated a patient like this. If I don’t speak out, she might do it again.

Went in to be seen for prior TBI that started getting worst over time. 7 months into seeing doctors, blood drawn, online visits, and phone calls. This V.A still was UNABLE to get me seen by a specialist! Took them 6… months to finally get me a referral to a TBI specialist. Good luck getting ahold of the TBI specialist, unless you have a full day to wait on the phone, plan breakfast and lunch while being on hold. Overall, I expected much more for my veterans. It’s like the Dollar General version of medi-cal.

" Poor Transparency !

Very nice facilities and people. Make sure you park in the front. All other entrances are staff only. The eye clinic is great. Very professional. Sandy was very helpful. Albert at the optical Shop is very helpful.

My clinic. So friendly

I am extremely pleased with the care I have received from my GP, from Dental Department, and from one-time Triage Nurse.

If it matters to you that your health care providers and staff care about you and your well-being, then this is the place for you. Can they do everything there? Of course not, they’re just a clinic. Can you walk in… without an appointment and be seen immediately? Of course not, but you will be seen. Will you occasionally see a provider that you’re not happy with? Absolutely, I once saw a physician that I was, shall we say, LESS than pleased with- but as presently constituted, it’s an outstanding team. I can’t remember getting better care anywhere else at any price….and I’ve never been treated like just a barcode.

Staff is good. I like Dr Dorjee, but every month I have a very hard time getting him to sign off on my pain meds. I've had surgery on both hips 2 times on my lumbar, c-spine. Currently fighting small cell lung cancer.… It only takes a few seconds to sign off my meds.

This is a wonderful VA clinic the staff is friendly and caring.

Kelsey was excellent Dr. Hua was good but not aggressive enough. Went to enloe ER , Dr. Moore loaded me up with Seboxin Ativan. Much better. Still overall 4 stars. Q was good, but didn't F/U.

Very friendly