Washburn House – Worcester

This place has been a lifesaver. Shout to the cleaning staff! Thank you to the Bhc staff, my clinician, my case manager, and Sage the alumni advisor - always ready with helpful information and a kind and friendly face… to pick you up during the week. Thank you everyone for helping me get my life back together ❤️

Wonderfull facility with outstanding team of employees. Beautiful historic building with updated comfortable interior. Great program with the option of their extended program very close by. Would definitely recommend… for families looking for help for their loved ones.⭐️⭐️⭐️⭐️⭐️

My experience at The Washburn House in Worcester is something I will always be grateful for. ❤️ Going through detox and CSS was not an easy journey, but the staff were there for me during some of the hardest moments.… Their kindness, patience, support, and encouragement helped me feel that I was not alone. They treated me with compassion and respect and helped me take things one day at a time. I truly appreciate every staff member who took the time to listen, encourage me, and believe in me when I was struggling to believe in myself. The support I received gave me the strength and hope to keep moving forward in my recovery. I know recovery is a journey, and I still have work to do, but I am leaving with lessons, memories, and gratitude that I will carry with me. Thank you to everyone at The Washburn House for being part of my journey and for helping me see that a better life is possible. From the bottom of my heart, **thank you for everything.** ❤️

This place is my favorite detox to go to and I really recommend giving it a chance

The Washburn House program from the ATS (Detox) to the CSS program was incredible. I honestly will not be able to put into words how much this Program helped me so much in many different ways. The food, I did not have a… bad meal in the 28 days I spent there. The camaraderie between most of the gentlemen and some women was amazing. Also, the staff. I could write a book on how helpful, thoughtful, caring, supportive, and genuinely there to help the clients in any way they could. So I wanted to share the first names of the staff members that made an impact on me. In no particular order: Jess, Kara, Cheryl, John, Cesar, David, Nick, Andramada, Chris, Matt, Ryan, June, Ronnie, Mark, Dave, Angel, Kristal, J, Peter, Mike, Lucia, Ronnell, Nicole. I just graduated there on 9/1/2026. I really hope someday I could possibly do a commitment, or anything to give back to this community of great people. Thank you so much! DD

This program is wonderful and it really helped me throughout my recovery and I'm grateful they allowed me to come back a 2nd time to continue my treatment just want to say thanks to everyone at washburn

Washburn house is wonderful! I highly recommend for anyone struggling. The staff is great and the facilities are cozy. By far the best place in Worcester and probably all of Massachusetts!

I was in good hands when I was at Promises. They gave me the skills to use in real life.Situations for that I am grateful. Promises kept their promise by guiding me and making me feel seen and heard Thank you promises… i'm forever grateful

Wasburn staff was extremely helpfull and understanding,becase of wasburn im able to continue further treatment,and work on my mental and physical capabilities! I stronly recommend friends and family to come to washburn!!

Supportive staff but you will need to have your “ big people undies” on! Would come back but hope I don’t need to

Washburn house was a place that really helped me when I needed somewhere to get a new start. The staff is relatable and they don’t push you while you’re down , the overall experience is something I couldn’t have… imagined.

I love it #1

I was very happy with the overall experience that I had at Washburn. The staff members from what I could see were also in recovery. Meaning that they know and understand where we are as clients. I believe the overall… experience was positive and that has a lot to do with the staff being in recovery. I would recommend Washburn to anyone who would be in need of detox/recovery and just overall help.

Washburn and all the staff were extremely helpful and positive they ALSO gave me a ton of info on relapse prevention and coping skills I would 💯 percent tell friend's or people I recommend coming hereif they are serious… about there Recovery

I am very, very happy and very satisfied with everything at promises. It is such a great IOP. All the staff are great and the program itself is fantastic. By far the definitely the best program I have been to. I give it… a 10 out of 10. I am very, very pleased with how everything is going and it has been very, very helpful. I am very thankful and pleased and blessed to have been a part of this group. All the staff are very knowledgeable and are willing to help with you with anything. I love it here. I almost don’t wanna leave. Definitely definitely give this IOP a 10 out of 10 Even better than that way better than I was expecting it to be I am very, very grateful to have had this opportunity to go to this group and be a part of this It has definitely helped me with my sobriety tenfold

It was ok with I got a lot of help from staff

Great place. Treated very well, great staff everyone truly cares and wants to help. Def. Recommend.

It's been a pleasure for all the staff to help me out. Thank you so much you've been good to me

I had a great time here i learned alot in the groups and had a pleasant experience with the staff especially my clinician and case wroker

This time all of the staff here seen the difference in my attitude and how much I was participating in groups and got me in to rrs with the work I put in and I thank everyone that stuck up for me