4C Health – Peru

Absolutely a waste of time I not only didn’t receive any help but they have thrown me in debt too. Dr Casey Hill was absolutely disrespectful and says the most discouraging things.

Techs are amazing, but the staff set my meds to weekly instead of my normal three month supply. Which was fine until they wouldn’t refill my prescription I’d been on for two years unless I had an appointment which I… never agreed to.

Great people an have helped my son a lot. But they switch school based counselors way to much. My son has gotten lucky to not be switched repeatedly since he's started but his counselors have been switched a couple… times.

The front desk person is a jerk. Two times I have gone in there and she talked to me like I am dog. Disrespectful uncaring and nasty. Not helpful in any way. People like her should not work with people. If you want you… face slammed to the ground go there if not avoid. The wrong person in crisis with hurt her. Worst place I have ever been to in the 35 years that I have been receiving services in different areas of the country.

Do not come here. I showed up just to schedule some therapy appointments and they twisted my words and kept me in a crisis unit for 2 days after I made it very clear I was there on my own will just setting up therapy… and was certainly not in any kind of crisis. The only crisis I had was when they held me there against my will. This experience very much deters me and puts a bad taste in my mouth when it comes to seeking treatment. It was literally my first time seeking out a therapist. Then even after I explained this wasn't a correct call, the doctor tried to give me medicine within 5 minutes of speaking to me. Do Not Go Here!!

My child has been coming here for awhile. She really likes her original therapist. When she went on Maternity leave. My daughter got a new therapist, on the first day of this new therapist with McKenzie Paschen she… decided to call CPS with a bunch of misinterpreted information. My child spewed over a year of therapy into the first session. This lady wanted to get CPS involved without ever considering Why did the previous therapist not act on this? Let me ask. Let me talk to the parents. Let me dig deeper by asking the child more questions Luckily CPS and the Detective realized this was not the case and dropped it immediately. But my wife has a sensitive job which this could have been jeopardized not to mention tossing a CPS grenade into anyone’s life is stressful. All of this was unnecessary. I understand we must protect our children. But we also must make sure that we get reasonable evidence before accusing people. Lives are affected when this stuff happens. 0/5 stars Grade F whatever you want to call it McKenzie needs more training and education on this. Still considering complaining to the licensing board. As this can really affect people.

Listen, I wanted to like this place. It is supposed to provide an important service for people at an accessible level. Turns out I am just yet another person scroned by 4C Health. I was being charged not only a fee to… see my peovider, but a fee just for having my appointment in the building making every time I stepped food into the building it was over $200. NO ONE ever talked to me about this when my insurance switched even when I asked a dozen times about it. This felt especially crappy because my first therapist repeatedly told me he preffered appointments to be in person after I had to have 2 over the phone ones. He was also super unprofessional right before I ended up switching therapists. The person I saw for meds wasn't the psychiatrist because they only have 1 for the whole building and essentially you play phone tag with the psychiatrist instead of seeing her. Also definitely DO NOT COME HERE IF YOU HAVE ADHD unless you are a young child. The psychiatrist "doesn't believe in" treating adults with ADHD. Clearly the doctor is beyond uninformed on how ADHD even works or manifests.

Very rude staff. There not really trying to help anyone who needs it. They make the process to be seen cumbersome and long. They add more stress before they even try to talk to anyone. More or less they weed out the… ones needing real help and see the ones that are strong enough on there own to jump through the hoops and wait for the time to be seen, essentially only seeing the ones who need less help from them

This is our our second time coming to this facility 12/11/24 and I can tell you the receptionist as soon as you come in they have the worst attitude to be worked with patients of this nature.

I was referred to 4C by the Veterans Administration in May. After being given the run around for a couple of months they finally set up an appointment to be assessed for September. I show up for appointment and the… front desk says ..you don't have an appointment and we don't even have you in our system. Luckily I had the appointment card but the front desk person just went back to what she was doing and ignored me completely. When I asked what I was to do next she said oh my boss told me to just finish what I was doing. You can try coming in when we open tomorrow but you'll have to get here by 8:15 to try to avoid a long wait. I contacted the VA and they referred me elsewhere. Don't go here. They are horribly staffed and completely incompetent. I am a veteran that served my country.

This place was horrible. I was sent to the impatient part of their business when I was not suicidal or a threat to others. I just missed my mother who died and needed help coping. The whole building was freezing. People… were walking around in blankets and couldn’t sleep because of how cold it was. The showers barely worked. They promised me group therapy and one on one therapy and that did not happen. All the workers would walk away into a closet over and over again and even told me that they vaped in that closet. They refused me diabetic medicine twice. Being a type one diabetic I rely on insulin to survive and they made me wait 3+ hours for my insulin to bring my blood sugar down from 300. When I was released they said I would leave with medication because they used mine. No medications were sent in for me. I had to fight tooth and nail to get them. After all of that not only did they schedule me incorrectly but it happened twice. I wouldn’t send my worst enemy here.

This has got to be the absolute worst place to go to get any type of help. They lie about their inpatient facility, which is just a locked down psych ward with no program or anything. They tried to send a random… stranger to my house as a “peer counselor” with no warning and they love to force you to continue services with them. DO NOT GO HERE. SAVE YOURSELF OR YOUR FAMILY MEMBER.

Very poor help, wheTamara left I was SOL. The new therapist is useless.

I had a wonderful counselor carolyn, but then I was sent to steve to be evaluated and he Broke so many laws. He has no business counseling anybody. He diagnosed me was one thing and then tried to give me Nitro, so I… read up and the only thing they would do was what he diagnosed me with is more counseling Nitro. He then tried to say he could have me locked away because I was sent there bye probation. I was not sent by probation. I have not been in trouble in over 20 years, so I was there on my own accord. And the things that I needed help with that. My counselor helped me with he badgered me. And laughed at me and mocked me and told me that no one needs a list to remember what to do each day. I'm Glad to be away from them

I have been unfortunately forced to use the services provided here for my son. The absolute most ridiculous schedule conflicts happen. Tell you one office and it's at another. Can't schedule for months. Won't refill… medicine unless seen monthly? This place is a JOKE all around. Utmost unprofessional

Great people with their hearts in the right place!! Lucky to have them as a neighbor here in Peru!

The worst place to go...they don't care...dr are horrible...and you or loved one will not get the help they need

Getting scheduled isn’t so bad, but getting a call back from the nurses is like pulling teeth. For a mental health place, taking 72 hours to call back/refill medication seems a little counter productive. Seems like they… have themselves over committed. Need way better communication and patient prioritization.

I feel that I owe this place so much! They are lifesavers for me! The good Lord sent them here because He knew I would eventually need them so very much, so much that my life depended on them. They saved my life! They… stuck by me through the years! People, medication and therapists are both sought and gained only through trial and error. It took me a number of years to get it all straight and now I couldn't be happier! I've tried places in Kokomo and Wabash and by far, Four County is the best place around for your mental health. I definitely recommend!

I would not recommend This place For anybody with mental health issues. A paraprofessional there named Sarah SpenceYelled at me and threw me out of her office. So if you want to get yelled at and feel worse this is the… place to go.

I have went through this care facility twice first time was because of the amount of greif i was experiencing between the death of my sister, grandmother and Aunt i had lost them in the same year! This time my teacher… approached me about some mental illness I may have seemed to her tjere was more going on so I underwent a few studies and evaluation and nvr recieved the resulta and was completely being ignored by my councelor i was pouring my heart out and she was busy on her phone. This time between menopause and my health i wanted to see a councelor and my dr. Wanted me to try them again since it is a new physicians in the ihc clinic my councelor was amazing but the physician is a monster and he makes up what he wants and discriminated against me made fun of my bullied me he is a monster. Then i asked not to have him in my records in my bussiness at all so i asked for my results for back in 2014 all they sent me was his papers of lies about me. 😪

Moved to Washington state in 2014, but really miss my time with a great counselor there. Ken was the the best of the best. The front office was always friendly and kind also. Lorena Johnson

This facility is built to make money and if patient care occurs, cherry on top. The facility is very disorganized and doesn't really treat it's patients as people as much as problems. Would not recommend if you have a… choice.

As a patient, I can tell you they have no regard for my mental health well being. I was on a medication regime for 4 years that was working well. Apparently they feel the need to shake up your doctors every few months.… New one just cut me off. No discussion. Already filed with their "complaint" line, but no one calls you back. Now here it is a month later and still nothing is resolved. What a waste of my time. Only good people there are receptionists and caseworkers but they aren't given any authority to help with anything. Maybe some state oversight is called for. Just sayin.