Healthcare Resource Centers – Westfield

This client keeps me clean and I'm so greatful ... The staff are so nice and the counselors really care...

I miss HCRC Westfield and Liz!!! I don't know if she's still there but I'd love to say hi. Did the clinic move from the brick building on N Elm St? I ask only bc when I just Googled HCRC Westfield it was in a different… location! Anyways, I am currently 3 years clean from illicit substances. I am a patient at HCRC Northampton, which is great as well. Anywho, I just wanted to drop in a say thankyou for everything you did for me and all the bs you put up with, pertaining to me, lol Liz, you know what I am talking about. Sincerely and Respectfully, D.Bloch

HCRC is a lifesaver the whole entire staff is always so empathetic from the smiles you get from the front desk to the Nurses always asking how are you doing not to the mention the amazing medical staff who took me out… of really bad situation because all they want to do is help. The Dr is so willing to hear you out and make things better on top of that Nick my counselor he's just amazing he pulls you out of your head and you don't even realize he did it's just a natural thing for him and one other person would be Kristen she runs that place so smoothly but with a heart that matches the smile she gives every single time when she asks if you're ok and that's why HCRC Westfield is the best!!! Thank you all Mike . L

I have been to many clinics, & HCRC is by far the absolute best! The nurses are great ! Sara the doctor is awesome. I really appreciate everyone's hard work !! Thank you so much

Best clinical experience,

Best in western mass

I have to say this clinic is the best clinic I've been on and I've been on a few for the last 15 years . everyone is treated with respect a Westfield HCRC, they go above and beyond for you . Kristin is the lead… supervisor there and she always makes sure she returns my calls and every problem I've ever had she always takes care of it . I feel like I have ppl that have my back at Westfield HCRC and I'm so very thankful for them and my recovery !!! SO A BIG THANKS TO KRISTIN AND ALL THE STAFF AT WESTFIELD HCRC . I wouldn't be where I am today without all of your help!!!

The director is awesome your treated with respect from everyone Thier from the director to the councilors to the receptionist to security this clinic is the place to be if ur serious about ur recovery and if ur still… struggling , Thier wholeheartedly Thier to help, they have definitely made a great impression on me.they Care and it shows awesome clinic thank you

I am a current patient and would happily recommend HCRC for anyone in the prerequisite situation looking to improve their quality of life. The counselors, nurses and management have always gone out of their way to… ensure that everything is uniform and fair. I caution anyone reading the negative reviews on here to take them with a grain of salt as there are unfortunately a lot of people who are unrealistic and overly demanding. I do have a couple points for you to consider that you may not have though. The hours of operation can be a hindrance to some. Infrequently there can be some delays but they are rare (once or twice a month max) and usually manageable if you aren't in a rush, allow your self extra time. Because the state government is involved in regulation it is a strict and overall rigid regiment. This can become difficult if you regularly must travel on short notice. I cannot stress that enough, if frequent travel is necessary you may want to consider Suboxone or Subutex. Unlike Methadose/Methadone the aforementioned Sub* are a partial agonist and thus not as dangerous to the uninitiated masses. Do your due diligence and chose the right medication and it will greatly improve your quality of life and your chances of recovery. Whichever route you decide to take is going to be a learning experience and I wish you the best. I hope this helps!

Our family, while missing members, thanks the great folks who did/does what they can to help. And they do ALOT! Thanks. Love you all!

HCRC has been a great help for a lot of people in the community. I recommend these services if you need help to get sober and recovery services come to HCRC!!

I absolutely love and recommend coming here over any other clinic the lines if any are short its quick in and out and the staff is wonderful everyone has gone above and beyond for me and, because of the staff they have… changed my life for the better the staff are supportive, caring, welcoming and not judgmental. They understand recovery and I would highly recommend and do highly recommend

Hcrc is a great place to go for help with your addiction. they have a great staff and it is nice to have a director that cares a lot about the staff and the patients that go there. That is a hard thing to find in a… place like that

all thise bad reviews are people that are to lazy to do anything for themselves this is a good place and there really good to there clients. they provide masks for client that are to stupid or lazy to remember them on… their own then they through the masks in the parking lot ive been a patient here for 2+ years and no of thoes negative reviews are true

Great staff they definitely do what they can to help their patients to a much higher extent than other clinics in Western mass today I had an experience that started off as a disaster but thanks to the team here they… made everything work and better than things were in the first place

I would actually only give it a half of a star and that’s me being generous! The staff doesn’t care about the clients! It’s all about the “ Benjamin” $$$$$ They don’t even have enough staff to service the clients they… have!! And Kristen is the worst! True story! I lived it!

Recovery is hard. Anyone that says otherwise is lying to you. The staff at HCRC won't lie or sugar coat those kinds of facts of life for/to you. Which is more of what you need to genuinely recover from substance abuse.… They will help you find what treatment works best for you and your life style while also holding you accountable for your own sake. You must earn every victory and they will be there to help you as long as you let them. I HIGHLY RECCOMEND this facility to ANYONE looking to give recovery an honest chance. Even half a chance... Maybe you'll find the other half here waiting for you... Good Luck and Be Safe

This is by far the worst so called establishment that's supposed to be helping people. There's legit 2 staff who aren't AWFUL! Don't count on the Doctor putting you up to a stable dose because time and time again he's… shown his incompetence. The supervisor Liz is an awful human being. Just complete unprofessional behavior all around. These people will NOT help you.

MAT saved my life 4 yrs ago. Might not be the "cure" or perfect, however what is perfect is not realistic. After multiple rehab programs with the whole 28 days and your good to go, back to the mess you caused 29 days… earlier which in most cases is often very bad. Anyways after my 3rd detox I honestly felt like I could not stop unless I was shipped off to an island with no opiates and endless food and refuge...blah blah blah. I am not special and I messed my life up during this ordeal, career gone, wife gone daughter gone house gone and you get the picture so I felt helpless and relapse was there for me and like any good addict knows that once you relapse and you are physically dependent not much is going to stop you from getting rid of the horrid dope sickness that wakes you up if you even slept depending on your last dose. Long story short than came along MAT, and it changed my life. Definitely extended it. I'm not what you would call a perfect success story but it worked and who knows it might end up beating my Super Relapse Villain who slays the most upbeat recovery outcome no questions asked. Methadone may be just that strong.