Northstar Recovery Center – West Springfield
Accepts Insurance
TREATS
Substance use disorder
Mental health
LEVELS OF CARE
Detox · PHP · IOP · Outpatient
INSURANCE
Accepts insurance
Aetna · BCBS (Blue Cross Blue Shield) · Cigna Healthcare · Harvard Pilgrim Health Care · and 7 more
Also accepts private pay
About Northstar Recovery Center – West Springfield
Northstar Recovery Center is located at 1319 Riverdale Street in West Springfield, within a few minutes of Chicopee and Springfield. People travelling from Chicopee, Springfield, Holyoke and Agawam are all inside 6 miles. West Springfield sits in Hampden County, and the county’s own provision is limited enough that this site draws from a wide area.
Northstar Recovery Center provides intensive outpatient and outpatient care. Approved medication runs alongside counseling, which is what medication-assisted treatment means in practice. Sessions can be held remotely where travel is difficult. The facility works with veterans and military families. Licensing sits with the Massachusetts Bureau of Substance Addiction Services, alongside federal SAMHSA registration.
Key Facility Details
- Federal Registration: Listed in the federal treatment register, the national inventory of licensed treatment facilities.
- State Licensing: Licensed by the Massachusetts Bureau of Substance Addiction Services. Licensure is a legal requirement for behavioral health facilities operating in Massachusetts.
- Accreditation: The Joint Commission
- Levels of Care: Intensive Outpatient Program (IOP), Outpatient Services, Medication-Assisted Treatment.
- Location: West Springfield, Massachusetts, Hampden County
- Phone: 888-311-0911
Key Facility Details
- Primary focusAlcohol, Opioids, Stimulants, Nicotine and tobacco
- Programs forSeniors, Young adults, Women, Men, Couples
Facility Type
Licensing and Accreditation
Setting and Surroundings
A town, low lying setting near Springfield. The nearest town is Chicopee (population 57k), 1.1 miles away.
Nearest named features
- Chicopee RiverRiver · under a mile
- South Hadley FallsWaterfall · 5.2 miles
- Mount Tom RangeMountain range · 7.1 miles
Getting there
- Bradley International Airport (BDL)Major international · 14 miles
Setting and distances are calculated from this facility’s coordinates against GeoNames (CC BY 4.0), OurAirports and Natural Earth. Distances are straight line, not driving distance.
Northstar Recovery Center – West Springfield Detox and Rehab Services
What Northstar Recovery Center – West Springfield offers is intensive outpatient and outpatient care. Day programming is scheduled, with evenings spent at home. Confirm what a program covers before committing to it. What suits one person will not suit another, so ask directly.
Only one side is covered here, so ask directly if both are needed. Medication and talking treatment run together under clinical oversight. It is reasonable to ask how progress is reviewed and by whom. Ask what happens if the recommended level of care is not available immediately.
Levels of Care
Substances and Addictions Treated
Mental Health Disorders Treated
Counseling and Therapy
Specialized Programs
Northstar Recovery Center – West Springfield Address, Location and Contact Information
The site is at 1319 Riverdale Street in West Springfield, Massachusetts, 1089. This address falls in Hampden County. The catchment reaches beyond the city itself. Confirm what a program covers before committing to it. What suits one person will not suit another, so ask directly.
Phone ahead about parking, access and what the first appointment covers. If getting there is hard, ask about a remote first appointment. Establishing what happens after the program ends is worth doing early. Ask how the program handles someone who has been through treatment before.
Cities within reach
Nearest neighborhoods
Distances are measured from this facility's recorded coordinates and are straight line, not driving distance.
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How Much Does Treatment at Northstar Recovery Center – West Springfield Cost?
A cash price for rehab in Massachusetts is usually between $1,890 and $6,300 for a week of medical detox, between $9,000 and $18,000 a month for a partial hospitalization program, between $3,500 and $12,000 a month for an intensive outpatient program and between $1,500 and $6,000 a month for standard outpatient care. No price list for Northstar Recovery Center could be found at the time of writing, so the state figures are an estimate.
Likely included at Northstar Recovery Center: medical monitoring, the intake assessment, group therapy and individual counseling. Not safe to assume: specialized therapies such as EMDR, plus medication. Contact the facility for a price based on your needs.
Payment Options
Medications Offered
Support Services
Dual Diagnosis Treatment
Assessment and Testing
Key Locations Served Near You
Northstar Recovery Center – West Springfield
Accepts Insurance
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Northstar Recovery Center – West Springfield
Accepts Insurance
Northstar Recovery Center – West Springfield — Compiled From Public Records
Recorded credentials for this listing, drawn from public records rather than confirmed firsthand by our editorial team:
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Northstar Recovery Center – West Springfield Reviews and Ratings
Questions worth keeping in mind while reading Northstar Recovery Center reviews: Was the assessment explained clearly? Were costs set out early? Was there a plan for after treatment?
Accounts that address points like these are usually the most informative.
It was my first time here, all the staff were nice, caring, attentive and helped me through so much. The structure of groups was great and the building itself is very nice. I recommend it to anyone looking for a… detox/recovery program.
Very kind people that will help you if you wanted, i am very fortunate to be with people who will help me if I'm in need, from your dear friend Herrrminio.
Great community, great staff
Northstar Recovery is superior to many other recovery programs.Their approach to recovery is incredible. I highly recommend them
I have nothing but great things to say about Northstar and their staff. It you’re struggling and want/need to make a change, this is the place!!
Terribly rude staff. Only come if you like being bullied.
Clean, safe facility filled with community, expertise, and decades of collective sobriety and experience. An amazing group that helped my loved one get and stay sober. Highly recommend!
Best counselors in the entire region, amazing experience in which I found a family.
Wonderful place. Helped me in my recovery from alcohol addiction. Hands down the best staff anyone could ask for.
This place was heaven sent for me,It saved my life literally I was going through a dark place in my life and with the help of God in North Star I’m trying to put the pieces back together. Thank you North Star and I love… you guys. This place is amazing with amazing people that work there. They’re like angels to me that help me guide my life
Northstar is great and really offers you all of the help you need through early sobriety and prepares you with plenty of information on how to move forward in your recovery after treatment. All of the staff is… incredibly helpful and the groups are amazing
Excellent organization. The staff is amazing! They are very professional, empathetic, honest and supportive. The facility is spacious, comfortable and very welcoming. I highly recommend Northstar Recovery if needed!
Calling Northstar was the best phone call I ever made. I knew I needed something more for my recovery I just didn't know what it was and I found it at Northstar. At Northstar you will build the foundation you need to… continue healing and growing in your recovery. I am so appreciative of the staff and everything I've learned here. If you are struggling and need help and don't know where to begin this is where you need to be.
Northstar is a beautiful place with amazing staff. I am very comfortable here and so grateful to have found Northstar. My experience here so far has been wholesome and exciting, between laughing with peers and groups… with staff I am truly blessed. Karen , I want to thank you for always showing up for me and supporting me during my journey. You are beyond sweet & the best person to talk with . Thank you Adam, Karen, & Jay 😊. You guys are truly amazing!!
Northstar gave a very comfortable facility that will make you feel at home and a happy, welcoming, very qualified staff that will help you in whatever way they can in your recovery and any other needs you may have!
Northstar has been a great part of my recovery. Everyone has been very supportive
Rude staff. Especially the big ones.
I’m incredibly grateful for my experience at Northstar. From the very beginning, the staff made me feel welcome and safe, helping me get started in the program quickly when I needed it most. The atmosphere was calm and… supportive—just what I needed during such a vulnerable time. My clinician, Karen, was compassionate, knowledgeable, and truly invested in my recovery. She helped me dig deep and find the tools to not only stay sober but grow stronger. The support from both peers and staff was constant and genuine, and it didn’t stop after I completed the program—Northstar has continued to be a source of strength and encouragement well beyond graduation. I’m now 6 months sober, and I couldn’t have done it without the foundation and support I received here. Thank you, Northstar!
This place is very clean and accommodating! The staff is very friendly, lovint and kind. They are knowledgeable in mental health and addiction recovery center. I was able to overcome childhood and adult trauma here. God… is doing great things here!
I have been a addict for a long time and I have always tried a million and a half different ways why I did it wrong this time and for once I took the chance to go to groups at Northstar and it has changed my life for… the better 100 percent
The team at Northstar helped me dig out of one of the worst times of my life. The life skills I learned here will stay with me forever. From the owners to the therapists + recovery specialists everyone here is extremely… knowledgeable and professional. Special shoutout to my therapist Karen who was kind, understanding and proactive in helping me with my recovery!
Northstar has been a shining light in a difficult period for our family. They treat the clients with dignity and respect supporting them through their entire journey. The staff don't just treat the clients. Families are… welcomed with open arms into the family program. There are not enough words to express our gratitude for Northstar and the staff that are there.
My name is Ken. I came to Northstar so vulnerable and scared. I knew I was at a life-changing crossroad. Northstar showed me I mattered and that I was worthy of a beautiful life. Each and every counselor was so caring… and educated me and gave me tools to succeed that I carry with me every day. I am Patty his wife and I cannot express enough, how grateful I am also to Northstar. Not only did they care about my husband‘s recovery, but they cared about me as well. And even though my husband is done with treatment there, he gets to go to alumni night Meetings still And the support of that fellowship is so special. Northstar is a blessing.
Being a parent of an addict is something I never thought would be my life. My child has been struggling with addiction for close to 20 years. He’s been in and out of detox without success. This last time after detox he… was sent to North Star. This was the best thing that could have happened! North Star is like a family to him and it finally clicked, he is living a sober life. The support they provide is amazing to the client and the family. I would highly recommend this program to anyone struggling with addiction. Thank you North Star for being there for us!
NorthStar is an excellent environment for our loved ones who are seeking help with addiction. The entire staff is caring, kind and very helpful. They go well beyond what is expected to help each person. I give NorthStar… at least 5 stars.
After getting out of rehab and coming here has been the best experience ever , it has helped me stay on track with my recovery. I def recommend this to anyone in need of help!! Thank you NorthStar!!
Northstar has truly been a godsend. The staff is super friendly and takes time to learn everyone's name. They say good morning and make you feel welcomed. The groups are fantastic. They also offer yoga and sound healing… groups. They explore different styles of recovery so that everyone can find what works for them. I highly recommend them to anyone looking for help. There is a path to recovery and they will help you find yours.
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Ratings and reviews from Google, collected 22 September 2026. RehabSeekers does not edit or remove them.
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