Helper Clinic – Helper

I like the staff. They are very friendly and helpful when you ask. They delivered to price which helps lot's when you can't drive! The drivers are always nice. I could transfer but I won't! I'm very happy with all the… employees! Love that home town pharmacy! You don't find places like this very often.

Wonderful doctors

Dr. Joe Morrison is one of the best doctors. He is always willing to listen and help with trying to make sure that his patients are taken care of. Carbon Medical is very lucky to have had him all of these years. I am… very grateful to Joe. Would 100% recommend.

Love Dylan Taylor he's amazing he actually listened to me and is helping me and joe and dane the therapist all amazing

My husband sees Adam Callahan and as a PA he loves him, but the office itself is an actual joke. After a bad experience at Castleview urgent care we went in to see Adam for a second opinion. He ordered an xray because… of low oxygen and bad lung sounds. It was a Friday morning and told us they'd call with more info by noon. They never called and in fact lost his xray results with no call for a week. By this time we had already been home after a 3 day hospital stay due to acute respiratory failure and hypoxia. We went in for a 1 week checkup post hospital and he wasn't getting better, so they ordered another xray, wanted to look into changing prescriptions, and were supposed to send in a referral to Revere Pulmonology. Once again we never got a call on the xray and after 6 unanswered called and voicemails I called the appointment line instead to get someone to answer. Only to find the referral hadn't been sent. I am beyond frustrated with them and they need to be SO MUCH BETTER about communication and prioritizing care. We will likely be switching clinics after this experience.

The staff here is so kind and understanding. Thank you Dr Dylan , Peyton and Jamie , and Cam you all have made my visit very comfortable and I recommend this clinic to all people who need to feel important and to get… the right kind of services for all your health needs , Thank you

They take great care of my and my family and do a great job working with my insurance company. Whenever I receive care with the Helper Clinic I always feel like they take the time to get to know me, and they make sure… to figure out all of the details to take care of my issues right away. I feel like they treat me like a person, and genuinely do care. Highly recommend!

Friendly and they care

From receptionist to PA's, they are the best. Joe Morrison us my PA. He's the best.

I've had times that weren't the best. I got told they could only test my bood once a year. I have lupus, fibro, and thyroid problems. My blood needs to be tested in order to manage my chronic illnesses. That's how you… keep on top of those types of illnesses. The reason stated was supposedly my insurance would only pay for a blood test once a year. I know that's not true because at other providers I've seen, they've tested my blood when needed, and it's been covered. The reason why the issue came up was because they did not code the visit or reason for the blood test correctly. I've also run into getting my visits coded wrong and had them be completely different from the actual visit. That left me paying for something i didn't directly myself get treated for. This is a federally funded clinic. They have laws, rules, and strict regulations that need to be followed. This clinic doesn't just get grants from the government. It's run by the federal government. I have had issues with overly high bill and ran into them, even refusing to see me if i wasn't able to make a payment. Sometimes, they have even refused to see me if i couldn't make a payment larger than 50 dollars. I have medicaid. My visits are 100 percent paid for, and the last time i went, they literally made me make a payment and pay a 40 dollar co-pay that is literally non-existent. All i know is that these are not small issues. I do like most of the doctor's they have, but it's almost not worth it.

I love the Helper Clinic. I love my Doc and all the nurses. The receptionists are very professional and they do their job right. 5 stars.

These guys have always been very respectful of me and my issues. Very kind.

Love the staff

Small clinic located on main st in Helper

This place has the rudest receptionist I've ever encountered!!!!! She desperately needs a job that doesn't involve the welfare, communication, or customer service of any person, child, or animal! Then to be seen by PA… Man Bun was to much! He will tell you what your need and what is best for you without asking you a thing. .... No thank you. The only thing good is the cost of this care and service. East carbon clinic is nothing like this one.

Great Dr's and Staff!!! The Pharmacy Staff are amazing as well.

Drs are great! Staff however, is rude. Mean to kids, very disrespectful. If they were more like the staff at the east Carbon clinic, it would be a lot better. I’d rather drive the extra miles to be treated better by… staff.

Great doctor's and staff very smart

Best Dr's I have ever had. Your not treated like number or stupid. The Dr's, Nurse's and front desk always treats you like a friend. They make you feel good about going to the Dr's office.

Great doctors, great staff!